Every review we hold for the Redfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a very good experience buying a house though Moorfields. They were personable, honest and experienced ie unlike all of the other estate agents I met whilst searching for a house in Bristol! I mainly dealt with Mark and he was such a decent guy, who was also happy to recommend local tradesmen once I'd moved in. Throughout the whole buying process which can be incredibly stressful, Moorfields were helpful and supportive and I never felt hassled and they kept in touch weekly. Would definitely recommend.
Tessa · 15 April 2019
★★★★★ 5/5
GoogleCharlie has been absolutely amazing - most helpful and kind estate agent I’ve ever come across! He helped me rent a property despite not being able to visit myself to view, always just a text or call away to answer my questions. He has gone above and beyond to make sure everything has run smoothly and even helped me out on a Sunday when I was locked out my back gate. Would recommend to anyone - Moorfield will provide you with a hassle-free and approachable service! Thank you Charlie!
Sophie · 30 March 2019
★★★★★ 5/5
GoogleI’ve been with Moorfield for 7 years now and I can’t recommend them highly enough. Charlie is the kindest agent I’ve ever met and always goes above and beyond to get things sorted quickly. He even came to let us in our flat out of office hours when we lost our key! Fantastic agency
Laura · 7 June 2022
★★★★★ 1/5
GoogleReceived this email below a month after my offer was accepted and later saw the property sold to somebody else 2 days later for a different price.
‐-------------‐----------
Hi Lukasz,
Unfortunately the vendor has decided to withdraw the property from the
market.
This was unforeseen by us and we apologise for the inconvenience this
has caused.
Charlie
------‐------
***Having read the response to this review I have uploaded a screenshoot of the property sold to somebody else. (See photos) ***
Luke · 7 June 2020
Agent replied · 7 June 2023
Hi Luke,
I apologize for the inconvenience this has caused but can categorically confirm the property was taken off the market by the seller and not sold to anyone else. We did try to contact you by phone to explain the sellers situation. I am disappointed you feel we have done something wrong and can assure you this isn't case. I would be grateful if you would allow me the opportunity to discuss this matter in person. Regards Paul (Managing Director)
★★★★★ 5/5
GoogleI’ve been with Moorfield for 7 years now and I can’t recommend them highly enough. Charlie is the kindest agent I’ve ever met and always goes above and beyond to get things sorted quickly. He even came to let us in our flat out of office hours when we lost our key! Fantastic agency
The · 29 March 2022
★★★★★ 5/5
GoogleJust moved out of a property rented by Charlie at moorfiled after 6 months tenancy Charlie was great help full any problems we had were sorted straight away. If we ever need to rent a property again will be back amazing service thanks Charlie :)
Elizabeth · 15 April 2019
★★★★★ 5/5
GoogleOur experience with Moorfields was great. We found a place we were interested in buying and Mark was very helpful with any information we needed and was so friendly when showing us around the house. We were lucky enough to have an offer …
Caitriona · 15 April 2019
★★★★★ 5/5
GoogleI recently dealt with Mark Cutler regarding a potential purchase and found him extremely helpful, polite and knowledgeable about the local area. I would have no hesitation in using these agents again.
Matt · 15 April 2018
★★★★★ 5/5
GoogleI was renting through the Redfield office for a number of years, and always found the staff in the office extremely helpful when/if a problem should arise with the property. The issue was always dealt with in a professional manner with a skilled workforce who always arrived on time and in emergency. 5 STAR all the way with Charlie who was the guy I would liase with on my property. Highly recommend.
Keith · 15 April 2019
★★★★★ 5/5
GoogleEstate Agent Paul was very helpful and professional, keeping me informed every step of the way. Would not hesitate to recommend. excellent!
Jane · 30 March 2019
★★★★★ 5/5
GoogleI´ve been with Moorfield since 2010 and started renting a studio then, moved to a flat after two years. My whole experience has been great as Charlie, my agent, has always done his best to provide solutions in a very professional and friendly manner when having any issues with the properties I rent. Until these days I am satisfied with their services and would highly recommend them.
Ana · 15 April 2019
★★★★★ 5/5
GoogleI have used this Estate Agent to find tenants several times now. Highly professional, very thorough, making sure the interests of the tenants and the landlord are taken care of. Paperwork always up to date. Never had any problems, always found professional tenants who have kept my house well, on leaving, got their full deposit back because they have been respected the property. Would recommend. Ask for Mark.
Kerrie · 8 June 2017
★★★★★ 5/5
GoogleThoroughly recommend! Mark Cutler was fantastic helping us sell our house and supported us every step of the way!
The · 15 April 2018
★★★★★ 1/5
GoogleHad the unfortunate pleasure of this company as a "management" for a rental property for two years. None of the problems we had we ever properly fixed; leaking hot water pipe caused water damage to ceiling that was just painted over for example.
Main point of contact never returned calls and when eventually able to speak to him, was rude and unhelpful.
Ben · 8 June 2016
★★★★★ 5/5
GoogleI recently used moorfield estate agents on church road in redfield to sell my house.
The whole experience from start to finish was great. Mark cutler looked after us during the whole process. Nothing was to much trouble and no question was to small.
I wouldn't hesitate to recommend moorfield to sell your house for you.
Richard · 15 April 2019
★★★★★ 1/5
GoogleI understand anyone can be busy but, I have been calling the agency for a week and couldn’t get to talk to anyone. The operated call system suggests me to leave message and number so I have left my number twice and no one called for days now!!!
POOR CUSTOMER SERVICE!
Ismail · 29 March 2020
★★★★★ 5/5
GoogleCan’t recommend highly enough, from start to finish the team have been on the ball, super friendly and helpful. I’ve dealt with other estate agents when looking for a new property and they were no where near as inviting or helpful as Moorfield. Cannot fault the team at all.
Ben · 8 June 2019
★★★★★ 1/5
GoogleWould never recommend this company. They rented us a house with no fire alarms, faulty electrics and a failed gas safety certificate. When we attempted to speak to them about it they refused to assist with any of our queries. Stay well away from them!
Natasha · 15 April 2019
★★★★★ 5/5
GoogleI have been with Moorfield for over 7 years. In that time I've always found the team to be very proactive and protective of my interests as a landlord whilst ensuring I meet all obligations to the Tenant, even encouraging me to go over and …
Monica · 15 April 2018
★★★★★ 5/5
GoogleI have used this Estate Agent to find tenants several times now. Highly professional, very thorough, making sure the interests of the tenants and the landlord are taken care of. Paperwork always up to date. Never had any problems, always …
Kerrie · 15 April 2017
★★★★★ 4/5
GoogleI have been with the agency for over 10 years, I have always found them helpful, courteous and very proactive when difficulties arise. They have been especially helpful when going through the landlord registration- wouldn't have managed with out them.
Vinod · 15 April 2018
★★★★★ 5/5
GoogleI bought a property through Moorfields around a year ago and received excellent and professional service. Despite my rather challenging conveyancing firm (found by myself elsewhere regretfully!), Mark remained patient and professional …
Philippa · 15 April 2019
★★★★★ 1/5
GoogleRented us an unsafe property with no fire alarms, failed gas safety check and electric problems. Refused to respond to any questions or assist us when requested. Very unprofessional
Matthew · 15 April 2019
★★★★★ 5/5
GoogleA small independent agency who actually care! No pressure or hard sell, just honest and knowledgeable agents
Cecelia · 29 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.