Trusted Agent profile · Reading

Savills Reading New Homes reviews

4.2

★★★★★ Great

1,893 reviews across 2 platforms

One Forbury Square, Reading, RG1 3BB, RG1 3BB

Savills's office in Reading, at One Forbury Square, is rated 4.2 out of 5 across 1,893 reviews on two platforms, including 84 Google reviews rated 4.9.

Google logo

4.9 / 5

84

Reviews on Google

This office

Trustpilot logo

1,809

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Surbhi · 10 October 2023

Agent replied · 23 October 2024

Dear Surbhi, thank you for taking the time to leave a 5* rating for our team at Savills in Reading. Thank you … More

5/5

Trustpilot

Great service!

Rating only, no written review.

Oliver · 2 September 2023

1/5

Trustpilot

Very bad customer service!!!!

Rating only, no written review.

Adeli · 27 July 2023

Agent replied · 24 October 2024

Hi Adeli, we are sorry to hear you have received poor customer service and would like to find out more. Could you please email further detail to socialmedia@savills.com so we can investigate?

5/5

Trustpilot

Olivia Hill is a true gem!

Rating only, no written review.

IP · 3 March 2023

Agent replied · 24 October 2024

Thank you for your review! Regards,Olivia

5/5

Trustpilot

Extremely professional

Rating only, no written review.

David · 7 November 2022

Agent replied · 24 October 2024

Thank you for leaving a review, David - much appreciated!

3/5

Google

Rating only, no written review.

Olja · 24 October 2022

Agent replied · 23 October 2024

Dear Olja, we are disappointed to read the 3 star review and value feedback from our clients - whilst not being able to locate your contact details on our database, I would welcome the opportunity to explore where our teams have not been able to meet a 5 star expectation. Please do make direct contact with me at gordon.hood@savills.com Thank you Gordon Hood Director, Head of Home Counties

5/5

Google

Rating only, no written review.

Shea · 24 October 2022

Agent replied · 23 October 2024

Thank you very much for your 5 star rating following your dealing with Luke in our lettings team at Reading. We hope you are settling into your new home. With thanks Gordon Hood Head of Lettings - Home Counties

5/5

Google

Rating only, no written review.

Paul · 24 October 2022

Agent replied · 23 October 2024

Thank you for your 5 star feedback having completed your tenancy with Luke in our lettings team at Reading. We hope you are settling into your new home. With thanks Gordon Hood Head of Lettings - Home Counties

5/5

Trustpilot

Great service and professionalism

Rating only, no written review.

Kalyan · 13 January 2022

Agent replied · 24 October 2024

Thank you for your lovely feedback. We take great pride in offering excellent service and are glad that we were able to assist you. Regards,The Savills Team

5/5

Google

Rating only, no written review.

Kush · 24 October 2021

Agent replied · 23 October 2024

Dear Kush, thank you for the full 5 star rating following your experience with our Reading Lettings team and specifically Luke Richardson who helped you with your move - hope you settle in to your new home very soon. Many thanks

5/5

Trustpilot

Best possible service and support.

Rating only, no written review.

J · 1 September 2021

Agent replied · 24 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Very professional and efficient service

Rating only, no written review.

Ciara · 13 July 2021

Agent replied · 24 October 2024

Thank you so much for your review, it is much appreciated.

5/5

Trustpilot

Superb team to work with

Rating only, no written review.

Tracey · 28 June 2021

Agent replied · 24 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Easy to contact and always ready to help

Rating only, no written review.

Yussuf · 19 June 2021

Agent replied · 24 October 2024

Thanks for the review, Yussef. Wishing you all the best!Regards, Luke

5/5

Trustpilot

Was really patient and helpful

Rating only, no written review.

Dhanya · 18 June 2021

Agent replied · 24 October 2024

Hi Dhanya, thank you for your kind words. We hope to work with you again in the future.

1/5

Trustpilot

Worst experience of my life!

Rating only, no written review.

IlonaBeautyByMe · 11 May 2021

Agent replied · 24 October 2024

We are sorry to hear this and would like to hear more about your experience. If you would like, please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Very helpful!

Rating only, no written review.

Aneta · 24 February 2021

Agent replied · 24 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

4/5

Trustpilot

Efficient process

Rating only, no written review.

Shang · 7 January 2021

Agent replied · 24 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

4/5

Google

Rating only, no written review.

Warren · 24 October 2020

4/5

Trustpilot

The experience was great.

Rating only, no written review.

Smith · 3 July 2020

Agent replied · 24 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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