Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWorst commercial letting agent ever
Worst commercial letting agent ever. Savills did not care about the tenants at all. Maybe it is because I am in the affordable space. They have construction work frequently without noticing us. They play around with air conditioning without telling us either. The lady that is responsible even avoiding us by having receptionist lie for her saying she was on holiday.
Ying · 19 July 2017
Agent replied · 24 October 2024
We are sorry you are unsatisfied with the service you have received. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to cbratt@savills.com so that we can address your concerns.
★★★★★ 5/5
TrustpilotVictoria Short from the Stamford Office…
Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.
Just · 24 May 2022
Agent replied · 24 October 2024
Thank you for your review, its much appreciated.Regards, Victoria
★★★★★ 5/5
TrustpilotWorking with Kitty Haley
Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.
KL · 3 August 2022
★★★★★ 5/5
Trustpilotattentive and helpful
Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.
Doug · 17 July 2023
★★★★★ 5/5
TrustpilotThis is an incredibly professional and…
This is an incredibly professional and client focused agency. Olivia in particular went above and beyond to ensure that our specific needs were met. We are now happily settled in our home which meets all of our requirements. We highly recommend Savills if you want to find your ideal home.
Berna · 27 July 2021
Agent replied · 24 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotKitty O'Sullivan
I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.
Dora · 23 February 2021
Agent replied · 24 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotThe whole experience was excellent
The whole experience was excellent. It was a tricky sale, selling my mother's house with all the family, with their sometimes conflicting views, to keep happy, but Jamie and other staff made the whole process as easy as it could possibly have been. I could not speak more highly of Savills.
Mr · 10 May 2021
Agent replied · 24 October 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotSimply unbeatable service from Ram…
Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes
Soanes · 20 June 2022
Agent replied · 24 October 2024
It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram
★★★★★ 5/5
TrustpilotVery attentive and professional service
Very attentive service and an agent that actually provides the service they charge for. Extremely professional staff.
Tim · 27 June 2024
Agent replied · 24 October 2024
Thank you for taking the time to review our service, Tim - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
GoogleFirst time letting through Savills Estate Agency, Luke at the Reading office made it a very easy process and was really helpful with getting documents to me and quick with correspondence. Very friendly and helpful too! Would recommend to go through him if letting in Reading.PositiveResponsiveness, Quality, Professionalism
CLG · 24 October 2021
Agent replied · 23 October 2024
Dear Calum, thank you very much for taking the time to provide a review on your experience with Luke in our Raeding team and for provide the full 5 star rating. Many thanks
★★★★★ 5/5
TrustpilotI found Duncan Petrie to be hugely…
I found Duncan Petrie to be hugely helpful with what is a somewhat unusual situation. He was quickly able to see the challenges I faced and clearly put my interest first, before any commercial consideration of his own.I'd recommend him!
David · 11 November 2022
Agent replied · 24 October 2024
Thanks David, it's been a pleasure to work with you and wish you all the best.Regards,Duncan
★★★★★ 5/5
GoogleElla helped us find the most perfect home! She was so helpful with all our questions and spent a lot of time with us making sure we were happy!
Logan · 10 October 2023
Agent replied · 23 October 2024
Dear Logan, thank you for taking the time to provide your 5* rating and positive comments on your experience with Ella in our Lettings team at Reading.
Thank you
Gordon Hood
Director, Regional Head
★★★★★ 5/5
TrustpilotTrust/ Confidence
We are of a senior age and we so delighted that Jodie Lands of Savills was so helpful and willing to spend over half an hour to go thru a detailed document on the phone.She gave us confidence.
Krysia · 4 January 2023
Agent replied · 24 October 2024
This is so nice to hear, Krysia - thank you. It was a pleasure to be able to help you, and thank you for such a lovely review.Regards,Jodie
★★★★★ 5/5
TrustpilotNavik Solanki is an epic property…
Navik Solanki is an epic property manager. Super on top of things and organized.
Nick · 2 September 2023
★★★★★ 5/5
TrustpilotThe team at Savills were very helpful…
The team at Savills were very helpful and arranged a sale which was at a good price.
John · 7 June 2024
Agent replied · 24 October 2024
Thank you so much for your review, John. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotAgent was knowledgeable about the…
Agent was knowledgeable about the market and practical in helping us to present for sale
RB · 28 July 2023
★★★★★ 1/5
Trustpilot1star is far too high
Extremely arrogant staff. They fail to induct any candidates who are renting the apartment. They fail to take control of any issues that arise. When showing people around they never come with the correct keys. As one resident stated, they look down on you. Reading through the other comments our experience appears to be consistent.
Lionel · 2 September 2019
Agent replied · 24 October 2024
Hi there, we're sorry to read your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com with more information so that we can investigate this? Thank you.
★★★★★ 5/5
TrustpilotA high level company thanks to Mr James Barlow
A high level company, thanks to Mr James BarlowIt is really a high level company, reliable and well organized. I am not a friend of these people; so, it is not a fake review.They are helping the whole UK with appropriate parking discipline and making a parking safe and reliable. I would like to acknowledge a high level service from Mr James Barlow, Associate Director Property Management. Well done, 5 stars from me. I strongly recommend a collaboration with this company. Regards, Len Gelman PhD
Len · 25 July 2021
★★★★★ 1/5
TrustpilotTerrible experience renting from…
Terrible experience renting from Savills. They are withholding a portion of our deposit despite the inventory checkout report stating the property was returned in the same condition as it was when we moved in. I’ve heard horror stories about them before but didn’t expect the treatment to be this unfair and common procedure.
Lorna · 23 April 2020
Agent replied · 24 October 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.
★★★★★ 5/5
TrustpilotI have been a landlord with Savills for 3 years
I have been a landlord with Savills for a number of years now. They have always secured me solid trustworthy tenants. I have found Jodie and Keta to be very professional, responsive and helpful throughout my time with them.
ADAM · 24 October 2022
Agent replied · 24 October 2024
Thank you so much for your review, Adam - it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Jodie, Keta & Savills team
★★★★★ 5/5
TrustpilotVincent Road Sale
The whole team at Savills were exceptionally professional during the sale of our property in Vincent Road. We would especially like to draw attention to Ben Rudd who was extremely helpful, and proactive, during the sales cycle.We would strongly recommend Savills for those looking for an estate agent.Mr & Mrs E
Paul · 5 November 2020
Agent replied · 24 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotI am very satisfied for the services…
I am very satisfied for the services provided to me and in particular for their efficiency and speed.
Giuseppe · 2 May 2024
Agent replied · 24 October 2024
Thank you for taking the time to review our service, Giuseppe - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 1/5
TrustpilotSavills: a soulless organisation
Savills have a heritage brand that represents a company once with dignity. The staff are awfully inexperienced, ignorant of dealing with people and they have high churn by front facing inexperienced staff (on low salaries no doubt). Heartless and soulless business. Never ever deal with them for lettings.
John · 20 June 2021
Agent replied · 24 October 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotAmazing service and support from Angus.
Karlee · 18 November 2024
Agent replied · 26 December 2024
Thank you for your lovely review, Karlee. It was a real pleasure being able to help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
