Savills Reading New Homes reviews

★★★★★ 1/5

Trustpilot

Bad efficiency

Bad efficiency, worst customer service ever. Wanted to get an air conditioning issue fixed, still could not get it fixed in 1 year. Do not rent the flat if it is managed by Savills.

Andre · 4 March 2024

★★★★★ 5/5

Trustpilot

Very pleased

Thought my offer/position would be immediately rejected but Lucy took it seriously and helped to make the purchase work. I appreciate that Savills are working primarily for the seller but they were genuinely helpful to us as purchasers. They were accommodating with multiple viewings, open with progress and professional throughout. We are very pleased with the process and would not hesitate to deal with Lucy again.

Nick · 11 March 2020

★★★★★ 1/5

Trustpilot

I keep getting e-mail from this…

I keep getting e-mail from this compagny allthough i have never rented an appartment from them. I have noumerous times written that back to them, but they keep sending invoices. I have now written to my danish consumer counsil for their help with this. The next move is to write an english consumer counsil

Lb · 18 July 2022

★★★★★ 5/5

Trustpilot

Sold my flats at auction

Sold my flats at auction, excellent service from start to finish from Jay Jhumat. The whole process made easy and professional throughout.

M · 4 October 2024

★★★★★ 5/5

Trustpilot

Excellent and efficient service

Excellent and efficient service. Ryan kept me fully informed at all stages.

June · 24 August 2021

★★★★★ 5/5

Google

Excellent service from Luke Richardson at Savills Reading. From the first viewing he is always polite, professional and super efficient, certainly a pleasure to dealt with. He managed to qucikly respond to our queries in details and helped us rent the property in a very short time. Lettings have never been easier and we highly recommend his service.PositiveResponsiveness, Professionalism

Yiren · 24 October 2021

★★★★★ 5/5

Trustpilot

We had really great experiences again…

We had really great experiences again with Savills, with ++ excellent agent Luke Richardson from the Reading branch. He supported us a lot with all necessary steps explained in detail and provided many bits of help e.g. video tour, online signing, and even hand over the keys to us at late night time.Definitely will go use Savills again in the future.

Liu · 1 June 2021

★★★★★ 5/5

Trustpilot

Really great experience

Really great experience. Charles and his team were very quick and prompt in all responses.

YPL · 1 December 2020

★★★★★ 5/5

Trustpilot

I dealt with Jess exley who was…

I dealt with Jess exley who was extremely helpful and professional. Jess was available at all times to answer questions and support. This really made things a lot easier especially considering it’s covid times. Very happy with the service I was provided and highly recommend.

Will · 5 May 2021

★★★★★ 5/5

Google

Ella woods is the BEST agent I met. She is soooo nice, kind and always willing to help. Whenever I drop her a message on WhatsApp, she spares no effort to help to me solve the problem. Very reliable!

Frances · 10 October 2023

★★★★★ 5/5

Trustpilot

Purchase through Savills Mayfair

The team at Savills Mayfair have been faultless from start to finish during our purchase, Claire Reynolds delivers a professional , no-nonsense approach and is clearly out to achieve the best result for her client but was always pro active and helpful with us as buyers , we would definitely want her acting for us on a sale.

Chris · 8 October 2021

★★★★★ 1/5

Trustpilot

Blatant disregard for covid restrictions

I was a tenant in a house that Savills were selling. Multiple members of the household were quarantining after a trip abroad, which Savills were well aware of, but they still brought elderly and vulnerable prospective buyers around to view the property. Not only was this a blatant disregard of the government restrictions, but also of the safety of the prospective buyers.

Alex · 14 November 2020

★★★★★ 5/5

Trustpilot

Premium service from premium agents

Friendly & professional service from a great team of people who guided me through every step of selling my character cottage. Despite being a large firm I dealt with the same people who always answered the phone or replied to my emails. They're definitely not cheap but you pay for service.

Mr · 6 September 2022

★★★★★ 5/5

Trustpilot

Lauren Sullivan is an extremely…

Lauren Sullivan is an extremely efficient agent and is always responding and reacting swiftly to any request or questions that I might have as a landlord.

Anja · 4 July 2023

★★★★★ 5/5

Trustpilot

Fiona

Fiona, our Property Manager from Savills, was always most helpful if and when we needed her. Our overall experience with Savills has been excellent from beginning to end.

Audrey · 15 May 2024

★★★★★ 5/5

Trustpilot

Goes the extra mile

I have both sold and rented out my apartments and the team couldn't have been any more helpful. Maria goes the extra mile to make the experience as trouble free as possible.John Paul and Alistair have given me the benefit of their extensive experience over the last 10 years and I hope it continues for many years to come! Thanks very much, great team!

Jan · 16 January 2020

★★★★★ 4/5

Trustpilot

Savills have performed well to date and…

Savills have performed well to date and respond quickly when any issues occur. Nice people to deal with

Stephen · 28 October 2024

★★★★★ 5/5

Trustpilot

Very good attention during our tenancy

We were tenants for almost two years and during our stay we got very nice attention from Savills. Property Managers Ritesh Goupal and Cato Ng answered quickly to any inquiry that we had regarding the apartment and our tenancy.If we had any issue on the flat or questions about the agreement, managers were able to find help and answer our questions as soon as possible.

Samuel · 25 January 2024

★★★★★ 1/5

Trustpilot

Absolute nightmare company

Absolute nightmare company. Provided false information in regards to how our application would be processed which led to us “failing”. Then tried to illegally withhold our holding deposit. Scammers.

Katie · 15 April 2024

★★★★★ 4/5

Trustpilot

I have dealt with Savills for a good…

I have dealt with Savills for a good many years now, they have always managed to find good tenants for us. They are right up to date with the latest legislation, however, this inevitably generates a huge amount of necessary correspondence, which can be very time consuming. The end result always seems to justify all that is involved.

Mr · 6 July 2021

★★★★★ 1/5

Trustpilot

Website doesn't work ...

The website rarely works, if you view a property online then you can only view one photo despite listing numerous, last week you could only view "Sold" properties (laughable). In my personal dealings with them Ive also found them to be arrogant. LIke customers aren't worthy of them. Needs to change

Anon · 12 July 2022

★★★★★ 5/5

Trustpilot

Lauren is always very helpful

Lauren is always very helpful, very responsive and professional. It is a pleasure to work with her

Sebastien · 15 January 2024

★★★★★ 5/5

Trustpilot

Outstanding service from Savills

Outstanding service from Savills. Sue Trybus made the whole process effortless. If you want to work with someone with old fashioned values of integrity, honesty and kindness then look no further than Sue. A precious gem in the world of estate agents.

Mrs · 8 June 2021

★★★★★ 5/5

Google

Ella woods was super knowledgeable and professional. Could not recommend her enough. Best estate agent I’ve ever used, really goes the extra mile and gets you all the information needed to find the right deal for you.

Jenna · 10 October 2023