Landmark Sales and Lettings Reading reviews

★★★★★ 1/5

Google

I wish I could give No stars rating! What an awful experience with this company. Rude and unhelpful and very arrogant! They treat their tenants like dirt and have no compassion or understanding at all. When you vacate one of their properties they find every excuse to clawback money from your deposit. They do not keep their properties up to scratch then try to charge tenants upon vacating. My advice is stay away from this company as landlords. They gave my granddaughter with her 2 young children a no fault eviction notice making them homeless then tried to charge them over the top for so called work that they needed to do on the property. Much more than actually needed doing. Worst company with absolutely no leeway given.

Rachel · 13 April 2025

★★★★★ 1/5

Google

I wish I could give No stars rating! What an awful experience with this company. Rude and unhelpful and very arrogant! They treat their tenants like dirt and have no compassion or understanding at all. When you vacate one of their properties they find every excuse to clawback money from your deposit. They do not keep their properties up to scratch then try to charge tenants upon vacating. My advice is stay away from this company as landlords. They gave my granddaughter with her 2 young children a no fault eviction notice making them homeless then tried to charge them over the top for so called work that they needed to do on the property. Much more than actually needed doing. Worst company with absolutely no leeway given.

Rachel · 26 May 2024

★★★★★ 5/5

Facebook

my husband and I have rented from them for nearly eight years and found them very helpful and friendly tracy and andy especially iam only leaving since my husband sadly passed away and I need to downsize I wish to thank them for all there help and kindness I would definitely recommend them

Pauline · 13 September 2018

★★★★★ 1/5

Google

Absolutely disgusted by the behaviour of one of the staff, he’s bald and short, he got absolutely no professional mannerism, so rude and unfriendly, I phoned to enquire regarding a property on phone he said something else once I got to the branch he was being so sacarsm, landlords if you seeing this you just lost a tenant thanks to this man! Invest with someone else with your property, never let them take ‘care’ of your home. So unpleasant experience, raging right now! You lost a tenant due to someone’s behaviour which wasn’t even the landlords fault! Can’t believe he’s so rude and unfriendly! -

Kelly · 1 October 2019

★★★★★ 1/5

Google

Cannot score a 0 so 1 star will have to do. After seeing a house for rent on Rightmove I emailed in & had arranged a viewing. We loved the house and wanted to go ahead with the purchase. So we emailed landmark to say we would like to go ahead the very next morning....and again for everyday for the next 5 days, as well as multipul phone class with no reply. Only then to see the house advertised by another agency. Once ringing the other agency in question to ask about this, they asked if we were the people who put an offer in before with landmark - which we were, to then be told the landlord had decided to go with themselves due to not hearing a reply from landmark. When we were ready with the deposit the day after the viewing. I would never use this agency, the communication is shocking, and they can get your hopes up with a lovely property but then put a stop on your future move with poor people and business skills.

Amy · 31 July 2018

★★★★★ 5/5

Google

We have had a great experience with Landmark- good customer service, fair & competitive prices & quick to respond when there are issues. We look forward to working with Landmark for many years to come

Bridget · 13 April 2020

★★★★★ 1/5

Google

Disaster. I rented through them for more than an year and would not recommend them. Bad services, misleading communication and ignoring attitude towards their clients.

Deepali · 14 August 2024

★★★★★ 1/5

Google

Absolutely rude agent in Reading, not sure who he was (he didn’t represent himself as I did), bad attitude , not helpfull at all!

Orgkest · 14 August 2024

★★★★★ 1/5

Google

Extremely rude person on the phone we called twice and both times very rude and unprofessional

Festa · 14 August 2024

★★★★★ 1/5

Google

I rented for 7 years on 2 bedrooms flats . . Service only one time house painted. Damp, mound area bedroom, toilet. Not any service & 50% deposit return only. Many more problems

Ziauddin · 15 August 2023

★★★★★ 5/5

Facebook

What great service, many thanks Andy, Tracy and team.

Kate · 31 October 2019

★★★★★ 5/5

Google

Have rented from this company for almost 6 years now with no issues. Very professional, Always helpful when needed, Lovely welcoming team

Erin · 15 August 2023

★★★★★ 1/5

Google

Extremely rude person on the phone we called twice and both times very rude and unprofessional

F · 27 December 2023

★★★★★ 1/5

Google

I rented a property for 12 months off this terrible company. 14 weeks with no heating 8 weeks no hot water. Constantly emailed with excuses after excuses.

Damian · 13 April 2022

★★★★★ 5/5

Google

Excellent service, Andy and his teams made sure everything ran smoothly from start to finish. Would use this estate agents again in the future.

Megan · 13 April 2022

★★★★★ 5/5

Google

I was tenant with Landmark for 4 years and they were fantastic. Great staff! All very fast and efficient with a high level of integrity (unlike other estate agents I've dealt with in the past).

Paul · 28 July 2019

★★★★★ 5/5

Google

Currently renting with them for almost 5 years and they are amazing .The best Estate Agency I've ever had .

Marek · 15 August 2022

★★★★★ 5/5

Google

I have been renting my home through landmark for nearly 2 years now and never once had any problems or complaints, I cant recommend them more, Friendly staff and always happy to help :)

Erin · 28 July 2019

★★★★★ 5/5

Google

I've been dealing with Andy for many years, he has always given me sensible, considered advice. Good estate agency relies on good contacts and knowledge within a local market area, Landmark excel at this.

Neil · 28 July 2019

★★★★★ 4/5

Google

We have rented our flat through landmark, they are really good when ever we have issues at home they do their best to solve our issues related to the property.

Amna · 13 April 2020

★★★★★ 5/5

Facebook

Amazing, friendly, professional company. Great at what they do. Staff are amazing, knowledgable, professional, friendly, the list is endless. If you use this company to sell or let your property, you won't be disappointed!!

Lisa · 4 December 2015

★★★★★ 5/5

Google

Fantastic letting agents

Carolyn · 13 April 2021

★★★★★ 3/5

Google

Rating only, no written review.

Hassan · 14 August 2024

★★★★★ 1/5

Google

Rating only, no written review.

Mody · 15 August 2023