Every review we hold for the Radlett office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to Jonathan for helping us with the purchase of our new home. Jonathan was a pleasure to deal with and was always available to speak throughout the transaction. He’s an excellent agent and a fantastic problem solver who knows how to tackle any problem that may arise. Thanks again for everything!
Benjamin · 12 November 2024
Agent replied · 12 June 2024
Ben. Thanks for your kind words. It’s the years of experience that all our staff have that enables us to achieve such high levels of service
★★★★★ 5/5
GoogleFound a lovely property that was being sold by Aitchinson. Johnathon was the sales point of contact and treated us with respect and professionalism. My wife and I contacted several viewings which were kindly accommodated. The advice and knowledge provided of the property and area was superb and genuine.
Post completion William was the point of contact for the rental of the property. He diligently took ownership of the process and conducted visits and make arrangements to ultimately obtain the most suitable tenants on a relatively short notice and our desired short rental term basis. Was a great outcome for us.
In conclusion, whether buy or renting, Aitchinson are an excellent choice as they have got it all covered. I’m 100% sure you will be as satisfied as we were with their services.
Dhiresh · 17 April 2023
Agent replied · 12 June 2024
Dhiresh, thank you for your comments which I am sure will be helpful to others when deciding which Radlett agent they wish to work with
★★★★★ 5/5
GoogleWe have been very satisfied with the service offered. William and the team respond quickly and efficiently to any questions we have and offer practical advice when needed. They went above and beyond when there was a problem due to a leaking pipe and sorted everything including dealing with the insurance company without us needing to worry. We are very happy to recommend your service.
Sherrie · 17 April 2023
Agent replied · 12 June 2024
Sherrie. Many thanks for your review. We really appreciate your business and your loyalty over the years. You are a pleasure to deal with.
★★★★★ 5/5
GoogleWe have just purchased a property via Jonathan at Aitchisons. Jonathan has been extremely responsive throughout the transaction and has been able to deal with complex matters and liaise with the sellers in a different time zone. A pleasure to deal with and wishing Jonathan and Aitchisons all the best. Thanks for all your help getting it across the line!
Jordan · 17 April 2023
Agent replied · 12 June 2024
Jordan, thanks so much for your kind comments. All of us have a minimum of thirty years of experience behind us so we all know how to get things done with the best result for everyone!
★★★★★ 5/5
GoogleDealing with Jonathan at Susmans was a great experience. It is a credit to Jonathan how effectively he managed the whole process of our complicated chain. I would highly recommend using him!
David · 13 September 2025
★★★★★ 5/5
GoogleAitchisons are excellent managing agents for our property. They offer a very personal and efficient service. Both William and Karen are available whenever problems arise. They understand the market and offer fantastic advice. When we were looking for a new tenant recently, William arranged an open day and a new tenant was found quickly, leaving no void in tenancy. William and Karen inspire huge confidence, they are a pleasure to work with.
Leon · 12 November 2024
Agent replied · 12 June 2024
Leon. Thanks so much for your kind comments. Both Karen and I each have over 30 years of property experience which is why we are able to achieve these high standards. Unfortunately, with many other agents they have tried to cut costs and as a result service levels have unfortunately suffered.
★★★★★ 5/5
GoogleWe've been working with Jonathan & Aitchisons for the past couple of years in our search for a home, and we couldn't be more grateful for the dedication and support throughout the entire process. Jonathan has consistently gone above and beyond to help us, always taking the time to listen to our needs and offer valuable guidance. His expertise and commitment have made what could have been a stressful experience much smoother and more manageable. We highly recommend to anyone looking for an estate agent!
Laura · 13 February 2025
★★★★★ 5/5
GoogleJohnathan was the paragon of professionalism throughout the entirety of our house sale process; We cannot recommend him highly enough. His knowledge of the area, patience & consultancy really stands him apart.
Caroline · 17 April 2023
Agent replied · 12 June 2024
Caroline. Thanks so much for your comments. I am pleased to have Jonathan running the sales team. Just goes to show that working and living in the area pays dividends for our clients
★★★★★ 5/5
GoogleGreat experience with William from Aitchison’s. From start to finish he was helpful, efficient and friendly. Would highly recommend Aitchison’s and in particular William.
Matt · 13 November 2023
Agent replied · 12 June 2024
Thanks. Was a pleasure dealing with you. Best of luck in you new home
★★★★★ 5/5
GoogleJonathan Kushner at Aitchisons in Radlett recently sold our house.
From the start he was courteous and professional. He understands the market well and we trusted him when he gave us a valuation and when he subsequently marketed our property.
He conducted all the viewings personally and managed enquiries with insightfulness. He kept me informed of progress and handled a complicated chain with calm reassurance. He was always available by phone and responded to emails promptly.
I would recommend Aitchisons to anyone looking to sell their property.
A · 12 November 2024
★★★★★ 5/5
GoogleJonathan was extremely professional, efficient and reliable during the whole process of selling our house. His dedication to the job was second to none. We would totally recommend Jonathan and the team at Aitchisons.
Grace · 13 November 2023
★★★★★ 5/5
GoogleWe have been using Atchisons for 2 years now and have always found them to be very helpful and professional. We can highly recommend them.
Helen · 12 November 2024
Agent replied · 12 June 2024
Thanks Helen for your kind words. We do our best to make sure our clients maximise their property assets
★★★★★ 5/5
GoogleExtremely pleasant experience with Aitchinsons. William and Karen have been very helpful and diligent in getting the property rented out. Good attention to detail and regular follow ups. Good reputation with locals and would highly recommend!
Shiv · 13 June 2023
Agent replied · 12 June 2024
Shiv, thanks so much for your comments. It was pleasure to work with you
★★★★★ 5/5
GoogleThe service we received throughout the whole process on the sale of our house was excellent. Jonathon was very attentive in dealing with any concerns or issues for both ourselves and our buyer and I would happily recommend them to anyone considering doing the same.
Will · 17 April 2016
★★★★★ 5/5
GoogleJonathan at Aitchisons was fantastic! A great agent to work with and was extremely attentive with our needs, during our search leading up to our purchase! Thanks JK all the best.
Oli
Oliver · 18 February 2025
★★★★★ 5/5
GoogleJonathan not only found us a buyer very fast, but was "on it" all the time to help push the deal through. Super helpful!
Elliot · 28 January 2025
★★★★★ 1/5
GoogleDon’t return calls , no sales people on weekends. Offer houses for sale but don’t do viewings . Worst agency have have come across
Jason · 17 April 2023
Agent replied · 12 June 2024
Post note comment. This gentleman was actually called back and then declined to view the property he wanted to see as it was over his budget
Hi Boss Man. So disappointed to read your review. Really sorry to hear you have had a poor experience which I can assure you is not reflective of the service I strive to achieve. Please call me on 01923 859444 as would like the opportunity to chat this through with you. Many thanks William Susman
★★★★★ 5/5
GoogleAs a local solicitor I can confirm how important the agent is to a successful transaction. Jonathan really goes the extra mile to get the deal over the line. I can highly recommend.
Ruth · 17 April 2023
★★★★★ 5/5
GoogleThe team at Aitchisons are experienced and professional. William and Karen managed the letting of my property and Jonathan and Gilly sold it. The advice and guidance I have received over the past 5 years has always been excellent. If you value sound advice I highly commend the team.
Mark · 17 April 2020
★★★★★ 1/5
GoogleRating only, no written review.
Oscar · 26 December 2025
Agent replied · 27 December 2025
You have taken the trouble to leave a one star review. Would you be able to give me some detail as clearly you are dissatisfied with something and would love to have the opportunity to put it right. Thanks
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