Every review we hold for the Radcliffe office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWish I could leave a 0 star review. Phoned on 29/06/22 at 2:05pm to enquire about a 1 flat for sale (Canalside,Radcliff). I was very rudely told that they are awaiting for tenants to give a viewing slot. I mentioned that I am an investor living in London and not going to be viewing the flat and will be purchasing over the phone (subject to some numbers). I was very abruptly told that they can not answer anything and just hung the phone up. STAY CLEAR of these agents. I felt so sorry for the vendor who decided to use JonSimon to sell their property. I phoned to put an offer but I was told to **** off, GREAT SERVICE
Meenakshi · 12 July 2022
★★★★★ 5/5
GoogleGreat service. Have dealt with Jo Scott for a number of years now and she always goes above and beyond as we know it’s not an easy job! Thank you so much for your help over the years and for looking after our tenants and our property
Kay · 4 October 2024
★★★★★ 1/5
GoogleJon simon lettings are a joke letting agency they supposed to manage your letting but don't like sorting any issues out when any work needs doing.They even kept it quiet that the landlord was selling to another landlord and didn't let tenants know.They only found out because the new landlord knocked on door saying the rents going up 200 pounds a month either accept or move out is the choice. Jon simon lettings not interested ,only intersted when you paying the rent on time, all you get when you ring is cocky staff making excuses and lying through there back teeth. It's disgusting they way they treat people and as for the bond they holding you've no idea if your getting it back as they don't know which landlord should be giving it you..So if uve got damp all over your house one of the arrogant girls said can you not just open window ,brilliant advice that thanks let the kids freeze and carry on with there chest infections. So if you want a 700 pound a month damp 2 bed terrace you know where to go.
Jonothan · 7 June 2022
★★★★★ 5/5
GoogleShane - I recently had a maintenance issue, Jo from JonSimon got straight on this issue and got somebody round that day.
Shane · 13 July 2025
★★★★★ 5/5
GoogleBought a terraced in Burnley to add to my rent portfolio. I'm not too local to them, so I was working with Jonsimon from a distance which I thought may have been a problem, but it wasnt. They couldn't have been more helpful tbh. I've dealt with estate agents in the south and midlands, so I have had plenty of experience with estate agents and these guys were just so down to earth.
Literally couldn't grumble - and I like to grumble!
James · 7 June 2021
★★★★★ 5/5
GoogleThank you to Leanne and the team at Jon Simon.Just purchased my first home, and they made it such a lovely experience. Would absolutely recommend their services.PositiveResponsiveness, Professionalism
Abi · 10 November 2021
★★★★★ 1/5
GoogleAfter a year and a half of being the perfect tenant, I left my home to find a “for sale” sign in front of my house. They hadn’t bothered to tell me. Jon Simon as a letting agency will follow all legal rules and boundaries. But when it comes to human decency, respect, kindness and following ethical and moral law, they flounder and don’t. I found a new home to rent due to the uncertainty of my new situation of having potential viewers look at my home and it being sold, and they promptly pasted a “for rent” sign over the “for sale” sign. The landlord wanted money coming in despite wanting to sell. I moved into that home with three children wanting a long term rent. They even told me I could decorate, with it being a long term rental. Gd knows what they told the next tenants. I vacated the property paying for an extra day to make sure I left it perfect. I cleaned the oven, hoovered etc. They didn’t inspect the property for over a week until I left, delaying things. They ignored my phone calls and emails. Eventually after I called them yet again, I was told rudely that I left the property unclean. I remember moving into the property to find nails on the bathroom floor and grease in the kitchen where there was no seals. They requested £150 to be taken off my deposit.
Warning to all prospective tenants. Unless there is a commission involved, these people will show you nothing but ignorance and zero respect. I trained in counselling and social work to masters level before I became a single mother looking after children including a child with a disability. These people see only a single mum on benefits who has no value at all. Despite me never having missed a months rent and having kept the house perfect. (I had inspections every 6 months). It’s both karma and irony that I’m currently the best bet for any landlord in the current climate, and that money greedy, ignorant sales people such as these will be the ones to loose money. Suffice to say, I would never rent from Jon Simon agency again, and I urge people to think very carefully before doing so.
Mandy · 7 June 2020
★★★★★ 5/5
GoogleI’d highly recommend Jon Simon. We received great service, from first contact everything was dealt with professionally & efficiently.PositiveResponsiveness, Quality, Professionalism
Betsy · 10 November 2021
★★★★★ 1/5
GoogleThe worst estate Agents by far!
Manu · 21 August 2025
★★★★★ 1/5
GoogleNo structural checks
No damp / mould checks
Very bad communication …
Megan · 14 April 2025
★★★★★ 1/5
GoogleVery strange communication on the phone. I called in to ask about a property for let. The first time, I was hung up on. I called again the second time, explained to them that I was hung up on, and I was met with a rude indifferent response, with the agent saying, "Ok, how can I help?".
Absolutely disgusting.
A · 7 June 2022
★★★★★ 5/5
GoogleI have used JonSimon for many years, they have always been very professional, extremely helpful and offering much sound guidance when required. They are an extremely dependable company and all of their staff are very efficient and highly trained. I can't recommend them highly enough to anyone who needs a reliable estate agent.
250 · 7 June 2021
★★★★★ 5/5
GoogleFantastic service and support helping my Dad to sell his house quickly after a difficult start to the process with another agent.
Samantha · 2 May 2024
★★★★★ 5/5
GoogleI have recently both bought and sold with Jonsimon. I can honestly say their service was outstanding. Always in touch with updates and easily contactable throughout the whole process. Their knowledge and advice has helped minimise the stress of moving home. Thanks guys.PositiveResponsiveness, Quality, Professionalism, Value
Gary · 10 November 2021
★★★★★ 5/5
GoogleI have been dealing with Simon and Jon professionally for nearly 5 years now. The service is excellent. If you like a straight talking honest service then I highly recommend JS. More recently, I have passed the Burnley office work. again, very impressed with Laura and Gareth.
Nick · 7 June 2021
★★★★★ 1/5
GoogleRun away from this state agents!!! They so unprofessional!!
Jenifer · 2 May 2024
★★★★★ 5/5
GoogleBeen dealing with them for the purchase of my new property and they have been really helpful, not pushy and easy to deal with.
John · 7 June 2022
★★★★★ 5/5
GoogleBrilliant customer service for tenants and landlords. Very good managenent team, always resolve any issues, offer advice and are very thorough with checks.
Georgina · 7 June 2022
★★★★★ 5/5
GoogleVery professional and easy to deal with. Sold our house in three weeks! Thanks again to Jon & all the team.PositiveResponsiveness, Quality, Professionalism, Value
Ross · 10 November 2021
★★★★★ 5/5
GoogleBrilliant customer service for tenants and landlords. Very good managenent team, always resolve any issues, offer advice and are very thorough with checks.
Georgina · 10 November 2021
★★★★★ 5/5
GoogleReally helpful and professional. They helped me with any questions I had and didn't leave me waiting for a response. Can't recommend enough!
Reece · 7 June 2021
★★★★★ 5/5
GoogleThey are great, I've rented a place with them and I am very happy with the service
Batool · 7 June 2021
★★★★★ 5/5
GoogleAlways a pleasure to deal with. One of the best letting agents I've ever used.
Sam · 7 June 2021
★★★★★ 5/5
GoogleEstate agents are what they are I reckon
Russell · 7 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
