Every review we hold for the Pyrford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the most amazing service from the lovely ladies at Mint Homes. We were struggling to sell our house with other estate agents, and after 3 months we switched to Mint. They sold our house within 4 days! We found the service with them to be professional and smooth, and also very open and honest. Nicole and Sally are such lovely ladies, that we miss them now we are all moved in to our beautiful new home. (Which they happened to be selling too) I have been recommending them to everyone who is selling their home. There is something special about the way they work and we wish them every success :-)
Alison · 24 March 2026
Agent replied · 14 April 2026
Hi Ali, thank you so much for this beautiful review. It truly means the world to us. We’re absolutely delighted that we could help you achieve the move you’d been hoping for, especially after a challenging start elsewhere.
Working with you was an absolute pleasure from start to finish, and we genuinely miss our chats too. Your kindness, trust, and positivity made the whole process feel effortless.
Thank you for recommending us so wholeheartedly - it’s the biggest compliment we could ever receive. Wishing you all the happiness in your new home and every success in this next chapter. Let us know when we can pop in for a cuppa ;-)
Best wishes,
Nicole & Sally
★★★★★ 5/5
GoogleHaving been with another estate agent for 3 months and only 3 viewings we were beginning to lose heart when someone suggested Mint. What a difference. From the get go we felt Sarah and Nicole made a real effort to get to know the property we were selling. This must have helped when they were showing prospective buyers around. We had about 5 or 6 viewings in the first week or so and always immediate feedback. In the space of a month and bearing in mind it was December we had no less than 3 offers! Once we accepted our preferred offer Nicole kept us up to date with what was happening. We cannot recommend Mint highly enough.
Max · 24 March 2026
Agent replied · 14 April 2026
Hi Max -
Thank you so much for taking the time to share this wonderful review. We’re absolutely thrilled that your experience with us felt so different from what you’d been through before. From the moment we first visited your home, we knew how special it was, and it was important to us to really understand it so we could showcase it properly to buyers.
We’re so pleased it restored your confidence in the process. .
Your recommendation means more to us than you know. Thank you again for trusting us with your move.
Best wishes,
Nicole & Sally
★★★★★ 5/5
GoogleWe recently sold our house through Mint Homes . Thank you so much to Nicole and Sally for all your help and support throughout the sale of our house. We truly appreciate your professionalism, patience, and guidance during what turned out to be a long and sometimes challenging process.
Your commitment, clear communication, and constant reassurance made a real difference, and we are very grateful for the care you showed from start to finish.
Hélène · 14 March 2026
Agent replied · 14 April 2026
Helene, thank you so much for taking the time to share such a thoughtful message.
Wishing you all the very best as you settle into your next chapter - and please don’t hesitate to stay in touch.
Best wishes,
Nicole & Sally
★★★★★ 5/5
GoogleIn April 2024 my parents’ house went on the market and in June an offer was made. Sadly, in October, of the same year, they were forced to pull out, due to serious health issues. By then the house, now empty, looked very unwelcoming and the dark evenings didn’t help.
After taking a break to regroup, in January I contacted Sally, from Mint Homes, following a recommendation from my daughter, and arranged to meet her at the house.
Sally had arrived early to walk around the area, to get a feel for the neighbourhood and, talking to her, I immediately began to feel more hopeful, listening to her positive view of the house and surroundings.
I liked the sound of how they worked as well. It would only be Sally or Nicole conducting the viewings, and they would always arrived early, so they could check everything was ok and go around the property turning on lights and drawing curtains etc.
I had recently been house hunting with my son, so I had had first-hand experience of viewings conducted by other estate agents, who would usually just opened the door and let you get on with it and then could rarely answer any questions reliably.
The house looked very depressing. I had looked into 'Staging Services' because I had read that furnishings made a property easier to sell, but the costs were prohibitive, and ran into thousands of pounds.
My ears pricked up when Sally mentioned that they could bring in some furniture and soft-furnishings to make the house look more homely, which they did. It made all the difference. It was easy to see how large the bedrooms were with beds in them and the furniture downstairs suggested an enviable lifestyle for anyone lucky enough to live here! I began to feel that this might just be possible after all!
The house went back onto the market in April 2025, so a year after the initial launch. There were a healthy number of viewings and a couple of offers that did not progress, as so often happens at the moment.
In early September, another offer was received. It was a complicated purchase and I was nervous to take the house off the market and accept the offer. Initially, buyers can only have an offer of 'a mortgage in principle': something I had learnt by then did not guarantee a mortgage offer.
Although it was unusual, and must have been a difficult sell to the buyer, Sally and Nicole supported me and, with the buyers agreement, continued to market the house while a formal mortgage offer was obtained.
During this time they also found a cash buyer who was keen to proceed quickly but, shortly after, the purchaser received her mortgage offer, which I accepted. During the conveyancing process, Mint Homes closely monitored how things were going and were proactive in keeping everything moving.
It was a long, stressful and emotional time, during which I found the support from Sally, Nicole, and Sarah (in the office) made it bearable. They were patient with my many 'Have you heard anything from....' questions and kept me well informed.
I found their use of WhatsApp invaluable because, if I thought of something, I could send a quick message knowing that, when it had been read I would get an answer.
The story has a happy ending: yesterday, 7th January, 2026 the sale was completed and I have finally passed my parents' lovely home onto its next owner. The handing over process was smooth and sympathetic. I met Sally at the house to hand over the keys and go through final bits and pieces. It was really nice to feel that she was as delighted as me.
As I sit and type this, I can smell wafts of mint in the air from the scented candle that Sally gave me as a 'thank you', but of course it is really me who should be thanking them.
I would not hesitate to recommend Mint Homes to anyone wanting to sell their home, especially if it is special to them and I would like to say a HUGE thank you to Sally, Nicole and Sarah for all their understanding, patience, help, professionalism and hard work over the past 9 months: Thank you :)
Sarah · 8 January 2026
Agent replied · 15 January 2026
Dear Sarah,
Thank you so much for your thoughtful review. It truly means so much to us to receive such kind words.
We’re really glad that we were able to support you throughout the transaction, and it was a pleasure working with you. Your feedback is genuinely appreciated and makes what we do so rewarding.
Warmest regards,
Nicole
★★★★★ 5/5
GoogleNicole and Sally have been wonderful from the moment we met over a year ago! We were exploring options of selling our home, one that we put a huge amount of love and care into over 10 years. When the time came to sell after finding our dream home, Nicole and Sally were exceptional in getting our house on the market quickly, but most importantly, in a way that really reflected the property - from the photographs to the write up they did an absolutely brilliant job!
Throughout the process they were incredible responsive and helpful, and found us the perfect buyer for our much loved home. I wouldn’t hesitate to recommend Mint to anyone - go with them, you won’t regret it!
Esme · 20 January 2025
Agent replied · 22 January 2025
Ah Esme and Charlie ! Thank you so much for your kind words - we feel so privileged to have been part of your move and wishing you all the very best in your lovely new home.
With our best wishes,
Nicole
★★★★★ 5/5
FacebookBeing a first time buyer is quite daunting, but not when you’re purchasing through Mint Homes. From my first viewing to completion day Nicole and the team went above and beyond to support me and provide answers to any questions I had. The team are very knowledgeable but what sets them apart from others is the care that goes into what they do and their drive to act in the best interests of everyone involved. There was never a moment I felt pressured into anything and always had their full reassurance. I am extremely grateful I had Mint Homes along my journey and I am still over the moon with the property I purchased. Thank you Nicole and Sally for everything you do, all the passion and care you show to your jobs and always ensuring answers were provided.
Laura · 3 January 2026
★★★★★ 5/5
GoogleI cannot recommend Mint homes enough.
From the initial phone calls with Sally and Nicole to establish our situation, they put us as ease. They are friendly, with exceptional attention to detail and were professional throughout. They gave us thoughtful feedback, were upfront and honest and we trusted them through the process. We found they were always available to answer our questions, quickly responding and tailoring our sale to what we needed with a young family rather than a one size fits all. They came to visit us on moving day too which was a great personal touch and went over and above after I foolishly left an item behind!
Selling through mint homes was nothing like I’d experienced before, smooth, quick and dare I say - even humorous at times and that was all thanks to Sally and Nicole!
I’d not hesitate to use them again if we move in future. Thank you for making what could be a stressful time into a much more enjoyable experience.
Em · 17 January 2025
Agent replied · 22 January 2025
Emma & Marc
Thank you so much for your thoughtful review. We hope you are settling into your new home and wish you all the very best in the future.. please do stay in contact.
With our best wishes,
Nicole & Sally
★★★★★ 5/5
GoogleWe recently purchased a house through Mint Homes, and we were very pleased with the service we received. From start to finish, Sally & Nicole were incredibly communicative, promptly addressing all of our queries and keeping us updated every step of the way.
We highly recommend Mint Homes Estate Agency to anyone looking for a responsive, reliable, and supportive team to guide them through their property journey. Thank you for making our home-buying experience such a positive one!
Claudia · 16 January 2025
Agent replied · 22 January 2025
Thank you Claudia for your lovely review and what a fabulous home you now have !!
Wishing you all the best.
Best wishes
Nicole & Sally
★★★★★ 5/5
GoogleGoodness me, where to start? Sally and Nicole from Mint Homes are by far the best agents we have ever met (and my husband used to be one!). We had originally been on with a well known and used agent, had the most terrible experience and they were unable to sell, and just kept trying to drive our price down without telling us anything about what they were doing to try and sell it. We even saw a young man come in for a viewing and he said nothing about the property which is an old character property. We took it off the market for near on a year. By the time we wanted to try again I was very pregnant and we were up against it time-wise. Enter Sally and Nicole… from the very first meeting, where they came to our home for over an hour to chat (noticing and appreciating the style of the property from the get go), they took the time to truly understand how we needed to approach the sale, and they worked what can only be described as magic. Their empathy and kindness drove them to help us quickly, and they absolutely smashed it. They had one day of 12 viewings, and we ended up with about 6 offers the next day - they made it happen, and put in the hard work to achieve it. It felt miraculous compared to our previous experience/agents. But it wasn’t miraculous, or magic - it was absolute skill, attention to detail, and a true care and passion for what they do. They were beyond a pleasure to work with, and I will be forever grateful to them for helping me and my little family move. Life is busy and challenging enough - you want folks on your side who truly want to help you - and Sally and Nicole are those people. The communication style, ease of comms, and general style, professionalism, empathy and kindness are amazing and you won’t find that elsewhere. Thank you ladies - beyond grateful to the both of you xxx
Laura · 2 December 2024
Agent replied · 9 December 2024
Laura - what lovely lovely words. Thank you so much. We absolutely loved being part of your journey and we wish you all the best in the future.
With our best wishes,
Nicole & Sally
★★★★★ 5/5
GoogleFrom start to finish, Nicole & Sally at Mint Homes were excellent. We were referred to them by our close friends and could not be happier with the service we received. Starting with some excellent marketing, they generated lots of interest and arranged some really early viewings, with a sale agreed within a week. Nicole was then absolutely fantastic at communicating with us both, and also up the chain to smooth out any issues that often arise when selling a property. They are highly professional, honest, friendly and also follow through with their promises - which is all too rare in an estate agent. We would recommend them to anyone wanting to sell/buy a home, avoid using larger estate agents that promise the earth and don't deliver, use Nicole & Sally at Mint Homes!
Matt · 25 November 2024
Agent replied · 9 December 2024
Hi Matt thank you so much for your kind words - you have been such wonderful clients and we wish you all the best in the future in your beautiful new home!
All the best
Mint homes
★★★★★ 5/5
GoogleWe recently had the pleasure of dealing with Mint Homes when we were buying a house in the local area. We viewed the house with Sally who is absolutely lovely and she has a great way of helping you vision being in your new home and offering suggestions, while being honest. Once our offer was accepted, we were in regular contact with both Sally and Nicole on a weekly (sometimes daily!) basis to ensure a smooth sales process. They were both very responsive in helping to chase solicitors / other estate agents when needed. They were extremely supportive throughout the entire process - and really rooting for us when our house sale fell through. Luckily we found another buyer and were able to continue on with our purchase. We would recommend them in a heartbeat - they are such genuine people who really do care about selling your home / finding you your perfect new one!
From two happy home owners of their forever home
Louise · 24 March 2026
Agent replied · 14 April 2026
Hi Louise
Thank you so much for sharing such a thoughtful and heartfelt review. It was an absolute pleasure supporting you through your purchase, and we’re so glad your experience with us felt positive from the very first viewing. We were so pleased for you when everything came back together and you were able to continue with your purchase. Staying in close contact and helping to keep things moving is all part of what we’re here for, and we’re delighted it made a difference.
We’re over the moon that you’re now settled into your forever home. Your kind words mean the world to us.
Wishing you so much happiness in this next chapter,
Nicole & Sally
★★★★★ 5/5
GoogleMint has been 100% perfect throughout our move. A breath of fresh air compared to bigger estate agencies.
The property listing was eye catching and helped us to stand out from the crowd. Once viewings began, the marketing of our house was A1. Immediate feedback was provided after every viewing via a WhatsApp group and we went under offer in about a week.
Thereafter they helped us to manage a long chain which was invaluable. They were always available via the WhatsApp group and I suspect that without Mint’s involvement, the chain wouldn’t have reached completion.
The true test of a professional is how they perform when things get tricky. Mint passed this test with flying colours.
Thank you Sally and Nicole
P · 15 October 2024
Agent replied · 22 October 2024
Thank you Phil for your wonderful words on a very special day for you .. we are so glad to have been part of your house moving journeys. We really do wish you all the best in your new home.
With our best wishes,
mint homes
★★★★★ 5/5
GoogleAh, where to start! Both Nicole and Sally were fantastic and I can’t recommend them enough, especially if you’re looking to sell your property. They’re professional, knowledgeable and bring tons of energy/enthusiasm. The process of buying and selling is super stressful but Nicole and Sally made all the difference and without being too overbearing. Their communication is great, they’re proactive and bring tons of ideas when it comes to marketing. Thank you both so much again for everything. 🙏🏼
Ryan · 29 October 2024
Agent replied · 12 November 2024
Ryan thank you so much for your lovely words - it’s been an absolute pleasure working with you on your sale and we really do wish you all the best in your new home!
With our best wishes
Nicole
★★★★★ 5/5
FacebookWow, how lucky we were to both sell and buy with "Mint". From our first meeting with Sally and Nicole we knew who we wanted to sell our home. The advice, communication and support during what could have been a stressful time was second to none. Thank you Sally and Nicole "Mint" for not being typical "Estate agents". We couldn't recommend you both enough. The Broads xx
Jo · 6 March 2025
Agent replied · 23 January 2026
Thank you, Jo, for your kind words - we feel so privileged to have been on both your selling and buying journey, and wish you all the best in your lovely mint home! 🏡
With our best wishes
Nicole & Sally x
★★★★★ 5/5
GoogleA massive thank you to Nicole and Sally who sold our home and provided a fantastic service. I love their different and personalised approach. Nicole was superb in managing and communicating the sale process; working tirelessly and with empathy to minimise the stress for all involved. I have no hesitation In recommending Mint Homes for buying and selling your home.
Steve · 22 March 2025
Agent replied · 29 May 2025
Ah Steve thank you so so much for your kind words. It was an absolute pleasure to be part of your sale. We hope you are having a fabulous time in your new home.
With our best wishes
Nicole & Sally
★★★★★ 5/5
GoogleNicole & Sally went above and beyond for us whilst we went through the purchase of our first home! 🏡 We would recommend Mint Homes to all of our family & friends, we could not have hoped for such wonderful people to deal with, who provided such an amazing service! Thank you both ever so much! …
Rhianna · 3 April 2025
Agent replied · 21 May 2025
Rhianna and Taylor, thank you so much for your kind words.. it was a pleasure being part of your first moving experience ! We hope you make lots of happy memories in your new home !! Enjoy
With our best wishes,
Nicole & Sally
★★★★★ 5/5
GoogleNicole and Sally were fantastic partners when selling our step-dad’s home. Their attention to detail, understanding of our priorities, regular updates and guidance was so welcome, we felt very confident that they would “look after” the property and the sale for us. We really felt like they cared, and we never needed to chase them for an update. Despite being brilliant at what they do and being incredibly busy, we felt like we were their only clients. Amazing customer service. Thank you!
Kelly · 29 March 2024
Agent replied · 28 April 2024
Kelly & Katie thank you so much for allowing us to be part of this sale .. it’s been an absolute pleasure helping you through this sale and we felt very privileged to be able to do so ..
Wishing you ladies all the best in the future 🏠🪴
★★★★★ 5/5
GoogleWe cannot thank Mint enough. They have been amazing. They were professional,, friendly and communicated brilliantly throughout. Even the hiccups we encountered along the way were dealt with in a calming manner, which kept us confident. IF we were to ever to move again they would honestly be the only agents we would consider.
Nicole & Sally - Thank you!
from Ian and Julie xx
Julie · 24 March 2026
Agent replied · 14 April 2026
Thank you so much, Ian and Julie. Your words mean the world to us. It was an absolute pleasure supporting you both through your move, and we’re so glad you felt reassured and well‑looked‑after throughout - even during the inevitable little bumps along the way.
Knowing you’d choose us again is the greatest compliment we could receive.
Wishing you all the happiness in your new home.
Nicole & Sally x
★★★★★ 5/5
GoogleSally and Nicole have been a pleasure to work with. Everything from the first viewing went really smoothly and throughout the buying process Nicole was very responsive and helpful with any questions. I’m so glad I’ve met these lovely ladies as they have really exceeded my expectations as far as estate agents go. Such a pleasure. Thanks again for all of your help.
Elin · 5 November 2024
Agent replied · 12 November 2024
Elin thank you for your kind words - it really means a lot to us! 💚 we hope you love your new home and will make lots of happy memories
Best wishes
Nicole & Sally …
★★★★★ 5/5
GoogleAs soon as I met Sally and Nicole, I knew that they were right for the job. They did their research thoroughly, taking the time to discuss the process of selling my home with me.
Their marketing is next level too, not only for my sale, but also for properties on the market through them. They give potential buyers the perspective of living there with the right style of pictures and written description (this is all before physical viewings).
I wasn’t there when they conducted viewings at my home, but on the basis it sold immediately, what more can I say? What I can say is that whenever viewing a property through Mint, I put an offer into most places that we saw. They come prepared, create a homely environment and give you time to explore the property.
Sally and Nicole were always available on the phone, going well above and beyond, providing advice and any support needed for not only the sale of my home but also for potential new ones.
Mint offer a world class service and I will not hesitate to recommend Mint to anyone looking to sell or move.
Josh · 22 October 2023
Agent replied · 29 October 2023
Josh!
Thank you so much for your kind words.. you and Emma have both been absolutely wonderful to deal with and we’re so happy that you’ve found your dream home and we feel lucky enough to have been part of your selling journey! We wish you both all the best and are always here if you need us! 💚🪴
★★★★★ 5/5
GoogleWe can’t thank Nicole and Sally enough for provide us with the best experience of selling our much loved home and buying a newer one that was just perfect for us. They have always been thoughtful, honest and understanding of our views. Most importantly they are always available for any queries. I count my blessings for picking Mint homes to represent us and delighted that we also ended up buying our new home through them. Best estate agents I have ever come across! Thank you so much Sally and Nicole 🙏
Vennila · 27 September 2023
Agent replied · 1 October 2023
Oh Vennila thank you so much for your wonderful kind words .. you’ve been such a lovely vendor and buyer and we’re so thankful to have been with you through both your buying and selling journey .. we really do wish you all the best in your new home and we’re really excited to be providing you the keys in the near future!!
With our best wishes
Nicole & Sally
★★★★★ 5/5
GoogleWe purchased our first home with Mint Homes and found them to be a very good estate agent to deal with. Nicole and Sally were very friendly, knowledgeble and supportive throughout our first time buying experience. We found them a pleasure to deal with, very responsive and willing to work with us on finding solutions to the challenges that come with buying a property. They provided helpful advice and recommendations throughout that ensured the purchase went smoothly and quickly. We felt they were professional, trusted and reliable, and made the whole process feel very personal and much less stressful than it could have been. We appreciate greatly their help and support. Would happily recommend and use again in the future.
Denis · 20 July 2023
Agent replied · 26 July 2023
Denis thank you so much for your kind review and we are so happy that you are loving your new home! It was a pleasure with dealing with you as our buyers and we would be delighted to assist you again in the future.
Best wishes
Nicole
★★★★★ 5/5
GoogleWhen my wife mentioned about using Mint homes for our sale TBH I was reluctant to use a smaller company, what could they do to the level of the larger companies out there, they cant offer us what the big ones could...
I have never been so wrong!
From quote to completion Nicole and Sally where superb, the service they offered us was personal and professional, they more than exceeded our expectations, having 5 children they where adaptive to our needs and courteous throughout the process, never pushy when we couldn’t do a certain appointment. We had a steady flow of potential buyers who were not just thrown in to make up numbers. All buyers attended their appointments and like some of the larger companies we had used previously we had no ghost appointments, no salesmen pushing to get their own way.
The valuation of our property was the right amount as we didn’t have to reduce it once.
To any potential sellers, don’t be in the mind set like I was and think because a company is huge they will have more clients looking to buy, everyone looks in the same pool of homes, everyone has a a buyer out there and our home seemed very hard to sell, it’s how you present it and how the agents deliver it. We where on the cuff of biting the bullet and staying put, then mint homes popped up and delivered
I cannot recommend Nicole, Sally and mint homes enough.
Louis and Kate F
Louis · 6 June 2023
Agent replied · 6 July 2023
Louis & Kate thank you so much for your wonderful review - we have really enjoyed working with you both to get this over the line for you! We hope you love your new project and cannot wait to see the finished product!
Best wishes,
Nicole
★★★★★ 5/5
GoogleI cannot recommend Mint Homes and the ladies Nicole and Sally enough. Selling your home is a highly emotional and needless to say a challenging and stressful time. Nicole always explained everything to me in layman's terms and always carefully went through all my options and reassuring me through the whole process. As well as being very responsive and knowledgeable, she is extremely personable and I felt like she really cared about what I was going through. I would highly recommend her and Sally and of course Mint Homes to anyone wanting or evening thinking of selling.
Thank you Nicole and Sally, you are both a credit to Mint Homes.
Aaron · 7 January 2023
Agent replied · 6 July 2023
Thank you Aaron for your lovely review - it’s been an absolute pleasure getting this over the line for you and we really hope you love your new home 🏡
See you next Friday!
Best wishes
Nicole & Sally
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