Every review we hold for the PRESTWICK office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJoe at Lomonds was really helpful all the way through the process. He was always available quickly, gave great advice & ended up going back several times to sort things during the 2 months between me moving out & the purchasers moving in.
The photographer that Lomonds use did a great job of making my house look even more amazing than it was & Lomonds marketing strategy was spot on my. My house was sold the day after going on the market.
Andrea · 4 November 2024
Agent replied · 11 November 2024
Thanks Andi, delighted to help and totally agree the marketing looked amazing . Hope you’re fully settled in your new home now. Thanks again for using Lomond
★★★★★ 5/5
GoogleI recently sold my home in Alloway through Lomond. I can honestly say I have never had a better experience of selling than I have with them (and I’ve moved several times). They were friendly and professional throughout and made the whole process as easy as moving can possibly be. Rachel was always on hand to answer any queries and provide updates when needed. Would highly recommend them :)
Debbie · 24 March 2025
Agent replied · 28 May 2025
Debbie, thank you for the lovely review, and I’ll be sure to pass your thoughts onto Rachel. I’m glad we were chosen agent for such a lovely house- it was our pleasure. Don’t be a stranger pop in the next time you’re passing. Thanks Joe
★★★★★ 5/5
GoogleI was so impressed with Joe and the team at Lomonds and so glad I trusted them. Nothing but professional from start to finish. Kept me fully updated so I knew what was going on, which I think is so important. I never had to chase them up on anything or ask any questions as everything was dealt with promptly and explained. Their marketing is superb as is their knowledge. Would highly recommend.
Vikki · 28 February 2024
Agent replied · 27 August 2024
Vikki, thank you for your feedback. Delighted to hear everything went well. Not an easy sale for you we know, so glad we were able to help. Thanks again Team Lomond
★★★★★ 2/5
GoogleReally disappointed in rental service.
Property was filthy when we moved in and required several things to be fixed/sorted all of which took persistent chasing for over a month/2 months to get … More
Sarah · 29 April 2025
Agent replied · 28 May 2025
Hi Sarah, Thank you for taking the time to share your feedback. We're very sorry to hear about your experience. Please know that we always strive to ensure that repairs, cleaning, and deposit returns are handled promptly. However, in this instance, we were unfortunately unable to proceed as quickly as we would have liked due to delays in landlord authorisation, which was beyond our control.
We completely understand how frustrating this must have been and genuinely appreciate your patience throughout the process. Your comments have been noted, and we continue to work closely with landlords to try to prevent similar situations in the future.
If you wish to discuss this further please do not hesitate to contact me on 01292 280855. Regards Sandy
★★★★★ 5/5
GoogleThe team at Lomond Property were amazing from start to finish and very easy to deal with when selling our house. Would highly recommend.
David · 14 August 2025
Agent replied · 14 April 2026
Thanks David -Ross and thanks for using Lomond. Best of luck in your new home. Can’t wait to see what you’ll do with the garage !! Thanks again
★★★★★ 5/5
GoogleI turned to Lomond Property for a rental when my house purchase fell through at short notice. We weren't the easiest customers, having two dogs. I dealt with Joyce who was super helpful and negotiated a let with a landlord that originally did not allow pets.
A viewing was arranged, but on the day, my purchase was unexpectedly resurrected and I phoned to cancel the viewing. Despite having put in a lot of effort to find me a house to rent, Joyce was very nice about our cancellation.
I am grateful to Joyce and Lomond Property for the professional and caring way they dealt with me. I have no hesitation in highly recommending Lomond Property.PositiveResponsiveness, Professionalism
Patrick · 28 August 2022
Agent replied · 7 June 2023
Mr McCloskey, thank you for taking the time to let us know about your experience with Lomond and in particular Joyce, we'll be sure to let her know your feedback. Thanks again and i hope you are settling in to your new home.
★★★★★ 5/5
GoogleI was a first time seller so I shopped around a lot for an agent, and I would highly recommend Lomond. They offer reasonable fixed fees, and Joe and Claire kept me updated throughout the process. They were always so helpful, honest and friendly and their local knowledge and window advertising gives them an edge over online agents in my opinion. I had interest in my flat immediately and accepted an offer within a week. I won’t hesitate to use Lomond in the future. Thanks!PositiveResponsiveness, Quality, Professionalism, Value
Ailidh · 28 August 2021
Agent replied · 7 June 2023
Ailidh , that’s a lovely review. Thanks. Speak soon and hopefully we can help find the right house for you both too !!!
★★★★★ 5/5
GoogleHappy to recommend Lomond to anyone. Service was fast and efficient and I was kept informed throughout the viewing/offer process. Very happy with the sale price I got and can't fault Joe and the team.
Peter · 4 October 2024
Agent replied · 25 October 2024
That’s really kind of you Peter . Glad it all went so well . Thanks again 👏 …
★★★★★ 5/5
GoogleThe team at Lomond are extremely helpful and professional. Not only are they a pleasure to work with, they are also brilliant at what they do and made our move as straightforward as possible. Would highly recommend them.
Andrew · 14 December 2025
Agent replied · 14 April 2026
Thanks Andrew, hope you are settling in to your new home soon
★★★★★ 5/5
GoogleThis was my first experience of selling a house and it was a daunting prospect at first. However, Lesleyann went above and beyond to help me with any concerns, and always ‘kept me in the loop’ regarding viewers and general progress of sale. I hope I won’t be moving again for a long time, but if I do I will definitely choose Lomond! Thank you for all your help.
Mary · 7 June 2020
Agent replied · 7 June 2023
Mary, thank you very much for the kind review. I’ve passed your comments onto Lesley Ann. Hope your settling into your new home.
★★★★★ 5/5
GoogleBrilliant help from start to finish. Answered all questions and was always at the end of the phone. Highly recommend
Joshua · 7 April 2026
Agent replied · 14 April 2026
Thanks Josh- good luck with the new house and thanks again
★★★★★ 5/5
GoogleLomond recently handled the sale of my mother-in-law’s home in Troon. The team were fantastic - keeping us regularly updated on viewings and interest in the house. It made what could have been a very stressful job really straightforward.
Susan · 14 October 2025
Agent replied · 14 April 2026
Susan, thanks for the lovely review. Glad it all went well. Thanks again , team Lomond
★★★★★ 5/5
GoogleJoe and his team were on the ball from start to finish. Nothing was too much trouble. 10 out of 10. If you are buying or selling in Troon then these are the team to use
Craig · 3 December 2023
Agent replied · 2 January 2024
Craig, it’s been a pleasure - appreciate the review. Thanks again
★★★★★ 5/5
GoogleBrilliant agency. Staff are friendly, professional and easy to talk to. Joyce is a hunni, she's funny, happy and so easy to get on with. Never met her but I think she's brilliant. Sandy's a good old stick aswell. Go Lomonds
London · 24 May 2023
Agent replied · 7 June 2023
Thanks for your kind words, I’ll be sure to let Joyce, Sandy and the team your thoughts . Thanks again
★★★★★ 5/5
GoogleWe recently sold and purchased with Lomond Prestwick and are absolutely delighted with the level of customer service we received. Joe and Rachel are very professional, friendly and proactive. We would 100% recommend Lomond to friends and family.
Leanne · 14 August 2025
Agent replied · 14 April 2026
Leanne, thanks so much for the lovely review, and delighted to have helped you and your family make the next move. Enjoy your new home and life near the beach . Thanks again
★★★★★ 1/5
GoogleVery disorganised. Despite being told we was top applicants for a property and changing our move in date to accommodate, they told us they 'picked who applied first' because the person dealing with the property was 'off sick'. Our application was slightly later (still on the same day of receiving), was because they had spelt our email address wrong on the original forms they sent to us.
We also had to chase numerous times about the application (after we was told on Friday we were the top applicants), despite being told multiple times we will get a call back.
The lady we spoke to was called Lisa.
Bradley · 15 April 2025
★★★★★ 5/5
GoogleHighly recommend. They made the selling / buying process really easy! Very easy to make contact with for any questions we had throughout. Thanks again to Joe & the team!
Lauren · 14 August 2025
Agent replied · 14 April 2026
Thanks Lauren, and thanks for choosing Lomond. Good luck in the new home . Remember the invite to the house warming !
★★★★★ 5/5
GoogleMy family have always went with Lomond for any property sales and have never been let down. Joe was brilliant. He was professional, knew what he was talking about and always kept us informed throughout the process. He was always honest and approachable about any concerns I had. I definitely recommend them for any property sales as it was efficient and smooth sailing from start to finish.PositiveResponsiveness, Professionalism, Value
Mel · 28 August 2022
★★★★★ 5/5
GoogleGreat service and staff, much better than the dismal Hoppers.
Steven · 14 December 2025
Agent replied · 14 April 2026
Thanks for the 5 star review !!
★★★★★ 5/5
GoogleAbsolutely fantastic, Rachel couldn’t have been more helpful and honest. What a great price they got for my property, recommend Lomond 100%.!
Heather · 7 August 2025
Agent replied · 14 April 2026
Oh thanks Heather, I hear everything went well. Thanks for your kind review and comments , I’ll be sure to let Rachel know. Thanks again and thanks for using Lomond
★★★★★ 5/5
GoogleI would just like to thank Lomond Property and in particular, Lesley Ann for her outstanding service and professionalism. My sale wasn't the easiest by any stretch of the imagination, however she persevered and we sold the property on the 3rd attempt having 2 sales fall through. Kept in touch and was a pleasure to deal with and I couldn't recommend her enough or Lomond Property agents. Good job.
Henry · 9 March 2023
Agent replied · 7 June 2023
Thank you so much Henry. We got there in the end. I’ll be sure to let Lesley Ann know your kind words. Thanks again
★★★★★ 5/5
GoogleGreat from start to finish, the communication was excellent throughout the whole buying and selling journey and they took the stress out of the entire process.
Graeme · 27 April 2025
Agent replied · 20 May 2025
Graeme, thanks for the review, it was our pleasure. Hope you are settling in to your new home. Feel free to pop in if you're passing the office. Thanks again
★★★★★ 5/5
GoogleWe can’t thank Lomond Property enough for how professional and helpful they were throughout our whole process. Highly recommend!
Cally · 14 July 2025
Agent replied · 14 April 2026
Thanks Cally- that’s really kind of you. Enjoy your new home !! Thanks Team Lomond
★★★★★ 5/5
GoogleLomond sold a property for us recently and we were very pleased with the service provided by Joe and Rachel, everything went smoothly from valuation, marketing to presale viewing service. Would recommend.
Dorothy · 4 November 2024
Agent replied · 11 November 2024
Thank you Dorothy- that was kind of you to give us a review. I’m glad it all went smoothly , I’ll be sure to pass on your review to the team. Thanks again.
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