5/5
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Trusted Agent profile · Portsmouth
Verified
★★★★★
457 reviews across 1 platform
67 Albert Rd, Portsmouth, PO5 2SG
Kings Estates's office in Portsmouth, at 67 Albert Rd, is rated 4.2 out of 5 across 457 reviews on 1 platform, including 457 Google reviews rated 4.2.
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
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1/5
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Hi Guillaume, Thank you for your recent Google review, we're disappointed to see it's negative one which has been left. We understand you rented a student apartment with us back in 2019, we cannot see any feedback about the time at the property and have tried to contact you via email which we've had no response to. We always aim to deliver a great experience and are disappointed if we do not meet expectations. We would love to know why, so that we can deliver a better experience for tenants moving forward. You may reach us anytime at southsea@kingsestates.net or 02392 298 080. Again, thank you for your feedback. Kings Estates, Southsea
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Hi Kate, We have just noticed your recent Google review. After searching for your name on our system we cannot see that you have ever rented with us or been a registered applicant previously. If you are leaving this review on somebody's behalf, we would like to investigate your feedback further and the opportunity to talk with yourself and discuss the reason for the negative review. We always aim to deliver a great experience and are very disappointed when we do not meet expectations. Please do not hesitate to make a visit to our branch or contact us via email or telephone to discuss. Kind regards, Kings Estates, Southsea
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Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.