Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleClaire Ray worked extremely hard to get this property sold, especially given difficult circumstances she encountered with the Executors of my Uncle's estate. She dealt with the frustrations of both the purchaser and us as Trustees for almost 2 years. She was very patient and understanding of the problems we encountered getting Probate granted! Very happy to recommend Claire to anyone using this office.
Ian · 26 March 2024
Agent replied · 13 June 2024
Many thanks for your kind comments and 5 STAR review, it wasn't an easy transaction (2 years). Thankfully the majority of our sales don't take this long! If anyone is looking at selling their home them please note the above comments, commitment, desire and patience are all required.
★★★★★ 5/5
TrustpilotAn excellent service from start to completion
Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.
Richard · 11 December 2025
★★★★★ 5/5
GoogleThanks to Amanda and Claire for helping us through a great tenancy.
Alan · 12 July 2025
Agent replied · 24 August 2025
Many thanks for your kind comments and 5 STAR Review
★★★★★ 1/5
TrustpilotDisappointed
I have been pondering completing this review for several weeks and have now decided that I really ought to do so. We instructed your agent Pip Holden to sell our property for us in August 2023, I actually sought her out as we were very impressed with her professionalism when she showed us around another property previously. Let me say first of all that Pip is very personable and I persuaded my husband that we should use her services.
Suzanne · 4 January 2024
★★★★★ 5/5
GoogleTown & Country were dealing with my house sale and were also able to set up a viewing hour for several properties that met my needs. Their approach has been helpful, friendly and professional from the outset and they guided me through the process, aptly negotiating a purchase with skill and expertise. They have remained a constant over the last 7 months sharing the highs and lows and always responsive and timely with excellent communication. I definitely recommend them.
Frances · 26 March 2024
Agent replied · 13 June 2024
Many thanks for your 5 STAR review and kind comments.
★★★★★ 5/5
GoogleVery well managed through a complicated and high-value transaction. Highly recommended. Particular thanks to Claire, Marcus and Amanda.
Ray · 26 March 2024
Agent replied · 13 June 2024
Many thanks for your support and kind words, some transactions are harder to manage than others so your comments and 5 STAR review are truly appreciated by the whole team.
★★★★★ 1/5
TrustpilotNo response to telephone voicemail or emails...
Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.
Bhav · 2 July 2026
★★★★★ 5/5
GoogleThe team are all very friendly and welcoming, they are always happy to help with any queries I had as a first time landlord and made the whole process very easy. They found a suitable tenant for my property within days and have given me a very professional service.
Kim · 29 June 2024
Agent replied · 13 June 2024
Many thanks for your kind words and 5 STAR review, I am delighted that you found our service was of a high standard.
★★★★★ 1/5
TrustpilotFrightening and traumatic experience
Frightening and traumatic experience: When I got back to Brocco on the Park, a Fine and Country hotel, at 1.30am, sober, after attending a 50th (the reason for my stay) the door was locked. No one answered the phone, nor my knocking at the door, or the doorbell. After many panicked attempts, including calling my husband and waking him up to ask for help, I called my friends whose party it was and got a cab across town to sleep on their sofa. I had very little sleep. At least I had somewhere to go. The hotel had a night porter, but he must have been sleeping on the job. Also they were supposed to give me a code for the door, which they did not do. I was cold, tired and afraid to be stranded on my own in the middle of the night. My essential medications along with the rest of my carefully packed belongings were in the room.
CJ · 1 June 2023
★★★★★ 5/5
GoogleExcellent service. They had to do far more than anyone would have anticipated. They worked tirelessly to overcome problems and satisfy everyone involved. I recommend them very highly.
Gareth · 26 March 2024
Agent replied · 13 June 2024
Many thanks for your 5 STAR review and kind comments, we are delighted to have been of influence in your move.
★★★★★ 5/5
GoogleFirst class team at fine and Country Drayton they got the higher sales price through outstanding marketing and presentation without some of the unpleasant tricks some estate agents use ( short viewings, overlap on times to view, multi …
Sean · 16 April 2023
Agent replied · 13 June 2024
Many thanks for your 5 STAR review, I am delighted that the team met with all your expectations.
★★★★★ 5/5
GoogleWe have recently purchased a property through Fine & Country and are in the process of selling our home with them as well. From the very first meeting with Claire, she and her colleagues have always been helpful, friendly and …
Amanda · 16 April 2022
Agent replied · 13 June 2024
Many thanks for your comprehensive and pleasing comments, it is great for all the staff to be recognized for their hard work in not only selling homes, but assisting the sale to a suitable climax.
★★★★★ 5/5
GoogleWe were selling this house as executors of our aunt's estate. It wasn't an easy house to sell, but with forty viewings the staff at Fine and Country always maintained their enthusiasm despite setbacks along the way. Also, they communicated …
James · 16 April 2022
Agent replied · 13 June 2024
Many thanks for your kind words. I am delighted that the whole team acted professionally and in the correct manner.
★★★★★ 2/5
GoogleAll in all could've been a lot better. I won't give 1 star as I feel that to be harsh and you really have to of been left a stale taste in the mouth for this one. …
Monki · 16 April 2022
Agent replied · 13 June 2024
Mr Galvin, I guess there are always two sides to every story. Your comments have been noted and we are fully aware of the conditions relating to the granting of the tenancy, the condition of the property, during the tenancy and at the end of the tenancy period. Thank you for your remarks, they are noted.
★★★★★ 5/5
GoogleSuper professional service throughout the whole process.
Oliver · 30 April 2024
Agent replied · 13 June 2024
Delighted to assist, 9 weeks form agreeing the sale to moving home, not bad in todays market place. Thank you for the 5 STAR review and thank you for the recommendations since.
★★★★★ 5/5
GoogleExcellent team
Martin · 26 November 2024
Agent replied · 25 December 2024
We are delighted to have assisted in your home purchase, and appreciate the 5 STAR review given. Thank you.
★★★★★ 1/5
TrustpilotWhat a diva!
Chris · 23 September 2024
★★★★★ 5/5
GoogleRating only, no written review.
Louise · 26 March 2024
Agent replied · 13 June 2024
Many thanks for your 5 STAR review, I am delighted we are able to assist you in the move.
★★★★★ 5/5
GoogleRating only, no written review.
Rachael · 27 March 2023
Agent replied · 13 June 2024
Many thanks for the 5 STAR review, I am delighted that the team here have been instrumental in the sale of your home and purchase of your new home.
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 16 April 2022
Agent replied · 13 June 2024
Many thanks for your 5 star review, we are delighted to be instrumental in the purchase of your new home.
★★★★★ 1/5
GoogleRating only, no written review.
Elaney · 16 April 2021
Agent replied · 13 June 2024
Dear Ms Skinner, I am disappointed to receive your 1 star review, particularly as I am not aware of any dissatisfaction or complaint. Perhaps you would be kind enough to contact me and let me know what we have done wrong or to deserve this … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
