Every review we hold for the Portlaoise office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotAt least lock the house up after viewings!!!
While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.
House · 27 February 2022
★★★★★ 5/5
TrustpilotSherry FitzGerald Letting
The Team at Sherry FitzGerald Lettings have been amazing to deal with! They kept us up to date throughout the whole process from viewing to getting the keys. They were excellent at coming back to us when we had questions or didn't understand anything. Really super nice team- Delighted to be renting with them.Eimear & Rory
Eimear · 18 March 2024
★★★★★ 1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.
David · 21 February 2022
★★★★★ 5/5
TrustpilotWe bought our first house recently and…
We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy
Magda · 18 October 2024
★★★★★ 1/5
TrustpilotPurchased new house through Sherry Fitz
Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!
Dinesh · 13 October 2021
★★★★★ 3/5
TrustpilotIf you are renting
If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be
Daithi · 28 August 2021
★★★★★ 3/5
TrustpilotSlow
Found any sherry Fitz franchise I've tried to contact to be very slow to respond if they responded at all.
Danielle · 2 July 2025
★★★★★ 5/5
GoogleBernie Whelehan puts her heart and soul into a sale by putting her client first she is the best person to have in your corner thankyou Bernie
Collette · 25 August 2023
Agent replied · 24 August 2024
Thank you Collette. We are very proud of Bernie and her dedication to her job. Although we think it might be more a vocation.
★★★★★ 5/5
GoogleFantastic lady Neala Keating …would have been lost without her
Helen · 10 August 2024
Agent replied · 24 August 2024
Thanks very much Helen we only loved dealing with you.
★★★★★ 1/5
TrustpilotUnfortunately I am living a nightmare…
Unfortunately I am living a nightmare due to Sheery Fitzgerald. Im renting an apartamento for 2600 eur/month for almost 6 months and still didnt receive any one for Maintance and inspection. I currently dont have hot water neither heating system, for 2 days. They dont give any support, and the answer is "we need to wait", no other option presented. They "makeup" the apartment for the view before renting, when you move in, you start finding that the apartment is totally in bad conditions. Repeating, it is a 2600 eur/month apartament, now a old one. If you looking for a rent, do not rent with Sherry Fitzgerald, after signed the contract you are totally alone!
Guilherme · 8 January 2021
★★★★★ 5/5
GoogleVery professional staff with great knowledge and advice from Bernie and all the team in the Portlaoise branch. Highly recommend!
Rachel · 27 January 2024
Agent replied · 24 August 2024
Rachel. Thank you for the business you made working with you easy.
★★★★★ 1/5
TrustpilotAvoid their incompetent Lettings agents
We used SherryFitzgerald to manage our rental property in D8 for 2 years. During the period, they inspected the property 4 times and told us it was all ok to be re-let. However on my own inspection I found serious water damage in 3 area that were totally ignored and cost 1000’s to put right. After a complaint was raised and followed up, nothing was admitted so we fired them! They are incompetent and just want to churn properties. Avoid! Avoid! Avoid!
David · 12 November 2020
★★★★★ 1/5
TrustpilotMy personal experience with their…
My personal experience with their Galway branch in particular Tony Kavanagh has been very negative, issues dealt with in a highly unprofessional manner.
Alan · 18 February 2022
★★★★★ 5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish.
Maciek · 9 September 2025
★★★★★ 5/5
TrustpilotA very positive experience
Barry Ensor in the Rathmines office was a pleasure to deal with, I always felt he was looking after my best interest, he was really helpful and always ready to offer advice. I felt he gave a very professional service and I would highly recommend Sherry Fitzgerald to anyone thinking of buying or selling a property
Kathleen · 3 June 2023
★★★★★ 4/5
GoogleDidn't have enough on their books and didn't follow up to see if i found what i was looking for.
Philip · 25 August 2023
Agent replied · 24 August 2024
Philip thank you for the feed back. We don’t have you recorded on our system so that would explain why we didn’t follow up but we endeavour to do better. We would love to have more on our books but unfortunately stock is at an all time low.
★★★★★ 1/5
TrustpilotTerrible experience from start to…
Terrible experience from start to finish. Rented me an apartment with dog urine ava mold everywhere. Very slow to fix things during the tenancy. Kept my deposit at end for no reason.
Liz · 28 June 2022
Agent replied · 27 October 2024
Dear Liz, Thank you for taking the time to leave feedback. We are sorry that your experience with our lettings franchise office was unsatisfactory.We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.Regards,Sarah
★★★★★ 5/5
GoogleHad pleasure of dealing with them this year for valuelation of property. Done in a quick and helpful manner. Could not say enough good things about the service i got.
Gerard · 25 August 2022
Agent replied · 24 August 2024
Gerard Thank you very much for your kind review
★★★★★ 5/5
Trustpilot100% would recommend
100% would recommendWe just recently got our keys! I had an outstanding experience with Ronan Richardson (mortgage broker) from SherryFitz. He was always on the ball making the entire process smooth an efficient. The level of service provided was excellent and I highly recommend his service!
Nicole · 9 December 2023
★★★★★ 5/5
TrustpilotSale in D8.
I got Sherry Fitzgerald to sell a house for me in D8. They did a great job. Karen Roche was the handling agent. Excellent.
Michael · 7 May 2020
★★★★★ 5/5
GoogleGreat communication. All members of portlaoise team are very helpful. Would definitely recommend. Plesant experience
Marie · 25 August 2023
Agent replied · 24 August 2024
Thank you Marie. You made our job easy.
★★★★★ 5/5
GoogleAn absolute pleasure to deal with Neala, thank you!
Mateusz · 28 November 2023
Agent replied · 24 August 2024
Thanks Mateusz. Hope all is going well in your new home.
★★★★★ 1/5
GoogleI got a valuation done in 2016 and wanted it updated for 2019. Despite calling numerous times I could not get through to the relevant person and nor did she ever call me back. The last couple of times I called I explained that I needed it urgently but still no call back. I eventually gave up and paid another company to do a new valuation for me.
Hannah · 26 August 2019
★★★★★ 5/5
TrustpilotProfessional service and Transparent processes
Keenly priced service. Accurate determination of the asking price relative to the expected selling price, which surpassed the asking price by about 12%. Very professional management of the viewings and queries. The online MySherryFitzgerald platform bidding system was transparent and most fair and we wish all estate agents used this system.
Anna · 3 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.