Trusted Agent profile · Portishead
★★★★★
1,685 reviews across 2 platforms
114 High Street Portishead, Bristol, BS20 6PR, BS20 6PR
Connells's office in Portishead, at 114 High Street Portishead, is rated 1.9 out of 5 across 1,685 reviews on two platforms, including 26 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Connells Portishead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portishead.
Every review we hold for the Portishead office, from every platform, shown as written. First names only.
1/5
TrustpilotPester power is not customer service
I made an enquiry about selling my house. Then decided to postpone. Call after call, emails booking valuations I'd not agreed then a call from HQ!Disgusted with their pestering which borders on harassment.
4/5
TrustpilotHighly recommended...
Used Connells (Portishead) in June 2021 and cannot recommend them highly enough - an almost 5 star service from the team at this branch! The only slight downside was the conveyancing solictor they recommend.
1/5
TrustpilotLying greedy corrupt and rude
Lying greedy corrupt and rude. Worst experience I've ever had dealing with an estate agent. Just let that sink in. They are the worst 'estate agent' operating in the UK. They pay no regard to the law or any notion of good customer service.
1/5
Trustpilotworst firm gets offended when you…
worst firm gets offended when you appeal a valuation
1/5
TrustpilotToo many issues to list here
Too many issues to list here, seriously do not use these people if you are a landlord or a tenant, they will not help you and take money for nothing. be warned !
5/5
TrustpilotFor certain I would recommend this company!
Our experience with Connells was really great.My husband and I went to rent a house and we meet Rebeca and Georgia which were very friendly, they helped us a lot and proved their professionalism.Thank you!For certain I would recommend this company!
1/5
Trustpilotabsolutely shocking service
absolutely shocking service. chippenham branch closed on saturdays due to 'staff shortage' can't wait to be out of contract and get a better estate agent to sell my property
1/5
TrustpilotI don’t even know where to begin...
I don’t even know where to begin.... the company is an absolute joke. Totally horrific experience so bad I had to take my complaint to the ombudsman. I will never use these bunch of misfits again.
5/5
TrustpilotI recommend Connells estate agency
I recommend Connells estate agency. Ben King offered an excellent service as mortgage advisor. Very reliable person and very helpful 5*Nathan the estate agent was very nice too.
1/5
TrustpilotThey are scam
They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID
5/5
TrustpilotLexie from the filton branch was…
Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.
5/5
GoogleAbsolutely fantastic people they care about your needs and what you are looking for the mortgage advisors are really helpful Laura one of the ladies there is very polite the branch will bend over backwards to help in anyway they can
5/5
TrustpilotWe have just used there mortgage…
We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx
5/5
TrustpilotVery helpful and attentive
Connells chippenham great team very helpful and nothing was to much for them in the sale of my home great team.
5/5
TrustpilotJo was very helpful and answered all my…
Jo was very helpful and answered all my questions what I need to know on all the properties he showed us. He is very polite and friendly.
1/5
TrustpilotAvoid at all cost
Pr1ck on the phone line, very arrogant, not willing to help. It's impossible to book a viewing, and when they say that you are going to receive a callback, you never will.
5/5
TrustpilotGood All Round Performance
The team at Connels, were professional in every aspect of my sale.They were always quick with responses to questions. Lots of prompt viewings and ending in a good sale.I would use again and would recommend to anyone following my experience Thank you
1/5
TrustpilotThe worst Estate agent on the planet.
The worst Estate agent on the planet.Where do I start ….Misleading Unprofessional Unable to communicate This agent don’t stick to procedures or answer question.If you have a choice choose another estate agent.
1/5
TrustpilotWorst agency
Currently renting a house through Connells. I am truly disappointed! They keep promising us that the constructor will come ‘today’ to fix reported issues but no one ever shows up and it’s been 5 weeks! No apologies either!
1/5
TrustpilotRenting for 6 years - worst estate agent I have used in that time.
Twice in one year 2 separate agents have failed to show up an inspection they arranged. Took money for an extension of the rental contract, but didn't tell us landlord hadn't agreed until 4 months later. Utterly incompetent and no communication.
1/5
TrustpilotAbsolutely rubbish estate agent
Absolutely rubbish, I put an offer in on a house and they declined it because I couldn't view it on a certain day that suited them!Oh well there's plenty of estate agents, these are not one of use. Utterly unprofessional
5/5
GoogleAbsolutely first class service provided by the Connells Portishead team, especially the Branch Manager, Laura. Nothing was too much effort and she was very proactive in helping my husband and I sell our house, couldn't have asked for more!
1/5
TrustpilotAbsolutely terrible
Absolutely terrible. Andrew Scott of Connells refused to put a rental valuation on our property. He was then stubborn and arrogant when we queried it. I have an EXTREMELY dim view of this business...
1/5
GoogleAwful. Rude, unprofessional and incompetent.
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
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Tell us what you need and we'll put you in touch. Connells Portishead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portishead.
