Every review we hold for the Porthcawl office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA huge thank you to Claire and team for making our move so easy. The communication from start to finish was 100% . Thank you all we can’t recommend you enough !
Nick · 15 December 2025
Agent replied · 15 April 2026
Thank you for your kind review Nick! We hope you will be very happy in your new home : )
★★★★★ 5/5
GoogleThis is the second time we have used Thompsons Estate Agents in Porthcawl. From the very first interaction with Claire, Becky and Louise (even Phil chipped in!) the entire team have been polite, efficient and professional. They always kept us up to date with any progress and are soooo easy to work with. By far the best independent Estate Agents team ever, they honestly leave the competitors in their wake. Highly recommended. Thanks guys, Julian & Linda.
Julian · 15 December 2025
Agent replied · 15 April 2026
Thank you Both for your kind review, Phil chipped in and said thanks too! 🙂
We hope you'll be very happy in your lovely new home 🏠 …
★★★★★ 5/5
GoogleThe whole team at Thompsons made our buying process incredibly smooth and enjoyable. When viewing our house, Claire moved her diary around to squeeze us in, and then helped us with our offer. Without her kindness, we wouldn’t be living in our dream home! The team’s communication skills were absolutely fantastic, always replying promptly and with clear guidance. We couldn’t have picked a better estate agent to buy our house with, so thank you very much Thompsons!!
Hannah · 15 October 2025
Agent replied · 15 April 2026
Hi Hannah,
Hi Hannah,
Thankyou so very much for your kind review Hannah. We are so happy to hear that you are living in your dream home and would like to wish you all the best for your future.
Team Thompson's
★★★★★ 5/5
GoogleThanks Claire, Becky, Louise and Phil for the exceptional service in handling the sale of my property in Porthcawl. Taking into account some of the challenges in the market the last few months you found the right buyer. Having secured the sale, you continued to go the extra mile, liaising with purchasers and solicitors to ensure the sale went through smoothly and in the quickest time possible. The experienced team at Thompsons with over 45 years local experience come highly recommended.
G · 2 December 2022
Agent replied · 31 May 2023
Thank you so much for your lovely review. We're so glad that we helped with the process of selling your house. Thank you for the instruction :)
★★★★★ 5/5
GoogleWe have dealt with Claire and the team on a number of sales and purchases over the past years and cannot recommend them highly enough.
They know their market and on our recent sale brought the right buyers in to agree a sale within the first week with a completion in just over 3 months.
Pro-active throughout the process and keep monitoring / pushing along the process to ensure speedy completion.
Thank you!
Guto · 10 May 2023
Agent replied · 31 May 2023
Thank you so much for your lovely review :)
★★★★★ 5/5
GoogleAn absolutely superb and meticulous service from start to finish. Thompsons guided my daughter through her first house purchase. I've been buying and selling properties for over 30 years and this was the best service I've ever encountered. A massive thank you to Louise in particular.
Billy · 31 August 2024
Agent replied · 24 August 2024
Thank you for your lovely review. We hope your daughter will be very happy in her new home :)
★★★★★ 5/5
GoogleWe relocated to Porthcawl this year and Thompsons were absolutely incredible. The girls were so committed to helping us find our perfect home. They were always available to answer questions or advise us when needed. Always a smile to welcome you and an abundance of enthusiasm! We cannot recommend them enough. Claire & Julian
Claire · 15 October 2025
Agent replied · 15 April 2026
Thank you so much for your kind review! Your new home is fantastic and we're sure you'll be very happy there : )
★★★★★ 5/5
GoogleWe are due to complete on our house sale tomorrow! Claire and the team have been fantastic and extremely professional from start to finish. They have kept me updated at every stage, advised on the best solicitor to use and are excellent value for money for the high level of service provided. I would not hesitate to use Thompsons again in the future and would definitely recommend for buying and selling. I hope they continue to grow from strength to strength, thank you so much to you all!
Clare · 31 May 2020
Agent replied · 31 May 2023
Hi Clare, thanks you so much for your kind review, if we can be of assistance in the future please don't hesitate in contacting us. Claire
★★★★★ 5/5
GoogleWe have used Thompsons Estate Agents twice now, once as a buyer and once as a vendor and I cannot recommend them highly enough. They are very experienced, friendly and helpful and are also lovely people too. I would never use another estate agent, they are the best in the business!
Joanna · 15 October 2025
Agent replied · 15 April 2026
Hi Joanna, Thanks so much for your kind review, we are so glad we got to completion quickly for you.
★★★★★ 5/5
GoogleThompsons were fantastic throughout the purchase of our new home. They were professional, positive, and really helpful during viewings. A special thanks for chasing everyone in the chain when things got tricky with agreeing a completion date. The welcome pack on completion was a lovely touch!
Thank you again!
Anwen & Keiran Waring
Anwen · 15 August 2025
Agent replied · 15 April 2026
Hi Anwen & Keiran
Thank you so much for your lovely review. We hope you are very happy in your new home. Best wishes Thompsons x
★★★★★ 5/5
GoogleFantastic experience of buying our first home with Thompsons. They were helpful at every stage of the process, and communication was quick and easy. We would highly recommend Thompsons. Louise and the team never made us feel as though we were asking too many questions, and were always a phone call or email away. Thank you!
Sophie · 31 January 2023
Agent replied · 31 May 2023
Thank you for your kind review Sophie, we hope you are settling into your new home !
★★★★★ 5/5
GoogleWe used Thompsons in the sale of our property. They were excellent. Really responsive and professional with fantastic communication. I would highly recommend this service.
Sian · 25 March 2026
Agent replied · 15 April 2026
Thank you so much for your kind review : ) Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleAll of the staff at Thompsons are extremely helpful and go above and beyond for their clients. They made my house sale go so smoothly and I wouldn't ever use any other Estate Agent when selling in the future.
Brad · 15 October 2025
Agent replied · 15 April 2026
Thank you so much for your kind review Brad. So glad you were happy with our service and wish you every happiness in your new home
★★★★★ 5/5
GoogleThe team at Thompsons estate agents are wonderful. We started our house buying process back in may, and there were a few problems along the way. Without them and their advice and patience, we would have had to let our dream home go. They …
Tammi · 15 April 2025
Agent replied · 8 December 2024
Thank you so much for your kind review Tammi. We hope you will be very happy in your new home : )
★★★★★ 5/5
GoogleWe recently bought and sold through Thompsons and both experiences were first class. Phil and the team were excellent in all aspects of buying and selling and we can't thank them enough. Highly recommended.
Maria · 17 May 2023
Agent replied · 31 May 2023
Hi Maria, Thank you for your kind review, much appreciated. We are so pleased to have been of assistance:)
★★★★★ 5/5
GoogleIt was a pleasure selling our property with Thompsons Estate Agents Porthcawl. If you want an Estate Agent to chase solicitors and buyers on your behalf, keep you in the loop on progress and work hard to sell your property then you wont go far wrong by choosing Thompsons.
Ailish · 28 January 2025
Agent replied · 8 January 2025
Thank you so much for your kind review. Hope you are all settled well into your new home 🏡 …
★★★★★ 5/5
GoogleBest estate agent in the area, no question
Tim · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind review : )
★★★★★ 5/5
GoogleWe recently had the pleasure of buying our home through Thompsons, and we could not be more impressed with the service we received. From start to finish, the entire process was seamless, thanks to the professionalism, expertise, and …
Lowri · 15 April 2025
Agent replied · 23 January 2025
Thank you for your kind review! We hope you will be very happy in your new home 🏡😊 …
★★★★★ 5/5
GoogleI am delighted with the outstanding service I have received from Thompsons. Clare, Becky and the team dealt with the marketing and sales process very efficiently. Would definitely recommend using Team Thompsons :)
Steve · 4 August 2022
Agent replied · 31 May 2023
Thank you Steve for such a positive review. We are so happy everything worked out well for you.
★★★★★ 1/5
GoogleA very poor service. An appointment was arranged for 1.30pm to value my property where the manager was attending only to leave a card through letterbox and couldn't be bothered to wait 2 minutes as arranged travelling home from work arriving at 1.32 pm as discussed with client the rough time arriving home as work commitments.
Obviously poor salesmanship and incompetent manager who also didn't confirm he was on his way as I would have confirmed I would be there
Two minuets after he left without waiting. Offered to return quite a while after but inconvenient as had to return to work. Lost sales resulted
Tracy · 4 August 2022
Agent replied · 31 May 2023
Hi Tracy, We were at the appointment at 1.30 as arranged, we are sorry that you were late arriving but please understand that we are exceptionally busy, we did speak with you and offered to return but you declined. We wish you all the best with the sale of your property.
★★★★★ 5/5
GoogleWords of thanks & praise to Claire, Becky, Louise & Phil at Thompsons for another quality service. Having used Thompsons on a number of occasions I can't recommend them enough. Communication, updates and personal support is absolutely 5-star. Highly recommended & definitely the best Porthcawl has to offer!
Roy · 31 August 2024
Agent replied · 24 August 2024
Thank you so much for your kind review. We hope you settle in to your new home soon.
★★★★★ 5/5
GoogleFirst class, friendly and efficient service. We were kept well informed during our sale. Would have no hesitation in using or recommending to friends and family. …
Ian · 15 May 2025
Agent replied · 29 May 2025
Ian, thank you so much for your lovely review, it is much appreciated : )
★★★★★ 5/5
GoogleFrom start to finish, the staff at Thompsons were fantastic!
Hannah · 15 October 2025
Agent replied · 15 April 2026
Thank you for your kind review.
★★★★★ 5/5
GoogleWe've recently bought our lovely new house through Thompsons Estate Agents, and would like to thank them so much for all their help and advice. We have used a few estate agents in the past, but can honestly say Thompsons have been the very best by far, any queries or questions answered promptly, very friendly, professional and helpful from start to finnish, would definitely recommend them to everyone. Thanks so much to you all at Thompsons. Jas & Karen.PositiveProfessionalism
Jason · 25 August 2021
Agent replied · 31 May 2023
Thank you so much for your lovely review. We wish you every happiness in your new home :)
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