Every review we hold for the Porthcawl office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I had been searching for the right home for over 2 years with an array of different estate agents in the area. We found that through all the viewings, McHattons always seemed to be the most knowledgeable and helpful about finding any information regarding properties for sale. We finally found one we both absolutely loved and Simon was very well versed regarding the property and had outstanding knowledge of the area. Although the process was made very difficult the staff at McHattons made every effort to help and support us through the journey and for that we cannot thank them enough. We hope we stay in this property for a long while yet but if and when the time comes we will definitely be returning to McHattons. Thanks again to Terence, Simon and all the staff at McHattons for absolutely outstanding service. 5 ⭐️ 🏡
Luke · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a positive review and for sharing your experience with us. While the transaction proved to be more complex than initially anticipated due to unforeseen circumstances beyond your control, we are very pleased that everything was successfully resolved in the end. It was a pleasure assisting you with the sale and we are delighted that the sale has now completed. We wish you every happiness and many wonderful years in your new home.
★★★★★ 5/5
GoogleWhere do I start! Over the last two years we have been looking for our first home and have had multiple viewings with McHattons and other agents. From these experiences, we always felt that McHattons were far more friendly and knowledgeable than other estate agents in the area.
We finally found our first home back in November 2025 after viewing the property with Simon. Simon was very knowledgeable about the property and the circumstances of the sale. During the process of purchasing the house, we faced multiple challenges and issues with the seller. McHattons handled every issue promptly, with professionalism and patience.
If we were ever unable to contact Simon, we could always rely on the friendly staff at McHattons, and Terence in particular, to support us and help solve any problems.
We have finally received the keys to our first home and it’s safe to say that without McHattons, I don’t think we would have got there.
I cannot recommend this fantastic agent and their incredible staff highly enough. We hope to stay in our home for a long while, but when the day comes to sell, we will certainly come back to McHattons.
Thank you all again!
Caitlin · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a positive review and for sharing your experience with us. While the transaction proved to be more complex than initially anticipated due to unforeseen circumstances beyond your control, we are very pleased that everything was successfully resolved in the end. It was a pleasure assisting you with the sale and we are delighted that the sale has now completed. We wish you every happiness and many wonderful years in your new home.
★★★★★ 5/5
GoogleI can honestly say that Simon, Hassan and all of the McHattons team offer a professional service from valuation right through to completion. Our property was fairly niche and took a while to sell, however, Simon was always encouraging and provided regular updates on viewing stats etc. The actual sale process was fairly complex being a leasehold. There were times of significant stress, and Simon was brilliant at liaising with our solicitor and the buyer’s solicitor to keep the process moving in the right direction and keeping us informed. The thing that sets this agent apart is their effective communication between all parties and the genuine care they have for their clients, I would recommend McHattons in a heartbeat!
Clare · 16 March 2026
Agent replied · 16 April 2026
Thank you very much for taking the time to leave us a review. It is always good to receive feedback.
★★★★★ 5/5
GoogleWe chose McHattons Estate Agency because they were marketing a property that we were interested in with the view to buying.
From the very first contact that we made with a member of staff there, we felt valued as customers.
Throughout all our dealings with the staff, there was never any pressure put on us to sell or buy a property.
When we decided that we were going to move, we were guided through the process every step of the way by very committed staff.
Any questions or queries that we had were always dealt with professionally. We felt we could call in or pick up the phone to have discussions at any time without feeling that our questions or queries were insignificant.
When we decided to put our house on the market, the presentation of our property put together by McHattons was second to none. The quality of the photographs and virtual tour was excellent.
Everything was done at our pace and we were really grateful to all the staff who helped us along the way. We were always kept well informed throughout the selling and buying process.
We would highly recommend McHattons when selling and buying a property.
J.P · 2 April 2026
★★★★★ 5/5
GoogleWe can't thank the team at McHattons enough!, we all know how stressful selling a property can be, but this has, by far, been the quickest, less stressful experience possible. Karon has been an absolute angel while helping us sell our home, …
Louise · 16 February 2026
Agent replied · 16 April 2026
Thank you very much for taking the time to leave us a review. It is always good to receive feedback.
★★★★★ 5/5
GoogleUsed McHattons in Porthcawl for our sale. From the outset very impressed. The photos taken were also very high quality. Simon was very friendly and got us an offer after the first day of viewings. The main thing we were impressed by Simon and the whole team is the communication and behind the scenes work they were doing for us. We'd know what was going on from them before our solicitors and they really did put a lot of effort in to communicate for both sides. Thank you.
C · 12 November 2025
★★★★★ 1/5
GoogleWould never use again in a million years.
Sales manager: Negligent, incompetent, clueless, arrogant, rude.
‘md’: Defensive, argumentative, patronising, pompous.
Despite what their dishonest response says they only arranged 2 viewings on the house, and pushed us to accept the lower offer from the 'better buyer,' who turned out to be a nightmare. They also pushed the buyer's interests over ours all the way through.
Selling a house is stressful enough. Doing so after the loss of a parent is worse (we sold my mother's house in probate). These people made it far worse than even these circumstances meant it had to be. Awful.
Tim · 16 March 2026
Agent replied · 16 April 2026
We’re sorry to hear you feel this way about your experience with McHattons.
For transparency, we have included below the response we provided to your brother’s review regarding the same house sale.
Our aim is always to provide a professional and supportive service throughout the sales process.
For clarity, the property was launched on 29th October 2025 and we carried out five viewings, which resulted in five offers from two applicants.
You accepted one of these offers on 12th November 2025, just two weeks after the property went live.
Contracts were legally exchanged just four months after the property was placed for sale on the market, which is far quicker than the industry average.
Despite the challenges we faced, our team worked hard to keep the sale progressing and to support both parties through to exchange.
We wish you all the best for the future.
★★★★★ 5/5
GoogleWe recently sold our house through McHatton’s Estate Agents, and the experience was outstanding. From start to finish, their team went above and beyond to ensure the process was smooth and stress-free.
Their professionalism and expertise were evident from our first meeting. They provided us with a comprehensive market analysis, helping us set a competitive price. The marketing strategy they developed showcased our home beautifully, leading to numerous viewings and offers in no time.
Communication was another strong point. McHatton’s kept us informed every step of the way, promptly answering our questions and addressing any concerns. Their dedication and attention to detail truly made us feel like valued clients.
Selling a home can be a daunting task, but McHatton’s Estate Agents made it an enjoyable and successful experience. We highly recommend them to anyone looking to sell their property with confidence and ease. We cannot thank Terence and Hassan and the rest of the McHattons team enough for their excellent service.
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Tracey · 3 August 2024
Agent replied · 24 August 2024
Thank you so very much for taking the time to leave us a review Tracey. We really appreciated the opportunity to sell your property and we are delighted that you were so happy with the results. Good luck with all of your future endeavours and thanks again for using McHattons.
★★★★★ 5/5
GoogleThe team at McHattons are amazing! The marketing of the property was first class and support throughout the process was brilliant. If I were to sell again I would have no doubt to use McHattons. Within 3 weeks of being on the market we had an offer and completed within 12 weeks. They chased up throughout to keep them on track. A big shout out to Simon... but the whole team is fab!
Danielle · 13 October 2025
★★★★★ 5/5
GoogleSimon and the team in the Porthcawl branch were excellent throughout the process of our sale. Simon’s experience was also valuable to us when we required advice on other properties we viewed, which was very helpful. We wouldn’t hesitate to recommend McHattons to sell your property.
Rhian · 9 April 2026
★★★★★ 5/5
GoogleSimon, Hassan, Christine and Lauren were outstanding. It was a complex sale for a number of reasons and they acted with total professionalism from start to finish. They kept in touch, worked with me to resolve a few issues along the way …
Susan · 16 January 2026
★★★★★ 5/5
GoogleAbsolutely delighted with Terence and the team at McHattons. We have sold our property with the (Bridgend Branch) . They are all so knowledgeable and professional but with a genuine kindness to do the best for us every step of the way. Really pleasant to deal with and honestly couldn’t be happier :) would highly recommend!
David · 13 September 2025
★★★★★ 5/5
GoogleMchattons represented my seller rather than me so I did not instruct them directly. Despite this, they took the trouble to provide me with an amazing service and were always on hand to address any queries I had. There were weekly updates from Chris which reassured me throughout the process. Simon was on hand to chase tardy solicitors and ensure everything was kept on track. I would have no hesitation in instructing them myself should I sell a property in the future. They provide a true personal service.
L · 6 November 2024
★★★★★ 5/5
GoogleThe best estate agent in porthcawl the staff are second to none I lost my husband in January this year and are relocating to Yorkshire to be with my family Terrance Hassan Simon and Christine the compassion and care they have shown me I will be forever grateful thank you Jenny Jones xx
Jenny · 25 July 2024
Agent replied · 24 August 2024
Thank you so much for giving us the opportunity to assist you with your move and for the kind words you have written. It has been our pleasure and we look forward to completion day!
★★★★★ 1/5
FacebookWould never use again in a million years.
Sales manager: Negligent, incompetent, clueless, arrogant, rude.
‘md’: Defensive, argumentative, patronising, pompous.
They promised an 'open day' then only arranged 2 viewings, then pushed us to accept the lower offer from the 'better buyer,' who turned out to be a nightmare. They also pushed the buyer's interests over ours all the way through.
Selling a house is stressful enough. Doing so after the loss of a parent is worse (we sold my mother's house in probate). These people made it far worse than even these circumstances meant it had to be. Awful.
Tim · 21 March 2026
★★★★★ 5/5
GoogleSuch a good experience of selling our house. The staff were very friendly and helpful. Excellent photographs of the house online, executed very quickly, resulting in a number of viewings being arranged. Our house was sold within days. Thank you Terence and Hassan I would recommend the house agents for selling and buying.
Ann · 24 May 2024
Agent replied · 21 June 2024
Thank you for trusting us in selling your home and also for your kind review. Good luck with you new home.
★★★★★ 5/5
GoogleI have recently sold my house with McHattons. The team were friendly, professional and the communication was excellent throughout.
Chris in particular went above and beyond and guided me through my sale every step of the way. I would definitely use McHattons again for any future house sales.
Sophie · 16 February 2026
Agent replied · 16 April 2026
Thank you very much for taking the time to leave us a review. It is always good to receive feedback.
★★★★★ 5/5
GoogleThe whole experience of buying my property through Mc Hattons of Porthcawl was good from purchasing to completion . Whenever I had a query or a problem it was dealt with quickly and professionally …
Pauline · 16 January 2026
★★★★★ 5/5
GoogleTerrance was excellent in handling the property negotiations and kept me well informed throughout the process. Simon gave us the best viewing experience we’ve had during our search, he was extremely knowledgeable about the property, the local area, and even potential future upgrades. Both were very professional and approachable.
James · 21 August 2025
★★★★★ 5/5
GoogleSimon was very knowledgable about the property and the whole team were very helpful with every aspect of the sale, would definitely use them in future!
Oliver · 19 March 2026
★★★★★ 5/5
GoogleFirst class service from you from start to finish. Couldn't have asked for better. Simon and Has were so helpful and made everything so simple for myself and my father.
Ian · 16 January 2026
★★★★★ 5/5
GoogleIt's so refreshing to find an estate agent with your needs in mind.
Not JUST selling houses, but selling homes with your tick list very much in mind.
Thank you McHattons,
BIG thank you to Simon!
What a huge loss to his old estate agency he must be!
A really approachable agency, who not just sell houses, they actually care who they sell them to!
Can't recommend enough!!
Petula · 15 November 2024
★★★★★ 5/5
GoogleWe have been so happy with the service from
McHattons when selling our property. Admin was so easy and service was professional throughout. We sold our house from overseas and Simon could not have done more to ensure everything went smoothly, the team really went above and beyond. Highly recommended McHattons, nothing to fault at all.
Sophie · 25 March 2025
★★★★★ 5/5
GoogleSimon was very attentive when carrying out a property for probate purposes. He was very friendly, took his time and explained all our options.
Would highly recommend McHattons for all aspects of valuation and property sale.
Theresa · 22 September 2024
Agent replied · 22 October 2024
Thank you for sharing your feedback, we appreciate it very much.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.