Every review we hold for the Portadown office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought a house and sold our house through the Agent this year. We couldn't have asked for a better team to handle everything. With the purchase, viewings were quick and well discussed, the team knew what they were talking about and helped us make a great decision. With our sale, photos & videos were taken same day and uploaded. Not without a bit of drama (sale falling through) over the months after, the communication we had with everyone was brilliant. We were kept well informed, they chased things for us, they were able to liaise with many people for different bits and we have now sold our home and have the most beautiful new home to move into. We cannot thank Owen, Dawn and the team enough, the loveliest people!
Jenny · 14 November 2025
★★★★★ 5/5
GoogleOwen and the team have recently sold my property in Lisburn. I have known Owen for over 25 years and I find him to be the consummate professional. He has listed a number of houses for me during that time and l have also bought properties from him.
I can honestly say for me there is no one more dedicated, more experienced and more knowledgeable in selling a property.
Owen and his team always go over and beyond my expectations and I have always found him to have the highest respect and morals.
I would have no hesitation whatsoever in recommending The Agent to any prospective client throughout Northern Ireland.
Hard work pays off and these guys are exemplary in everything they do.
Seamus · 14 November 2025
★★★★★ 1/5
GoogleMyself and my wife got in touch with the agent about a building site and had some queries a got very little information on it. One main question was there was a building at the front which we where told we could knock by a staff member so when we made the full amount offer but done some background checks to make sure before signing anything and couldn’t knock the building at the front to be the told by another member off staff the girl who told us it could be knocked is only new at the company.The lady who answered most off our calls was extremely rude and talked down to you. Would not recommend at all terrible service and rude staff members will go elsewhere.
Barry · 14 February 2026
Agent replied · 14 April 2026
We respectfully disagree with the claims made in this review.
At no point were you misled regarding the property. As discussed with you by phone, we have clear voice recordings and documented correspondence that directly contradict the statements made above. These records confirm that the information provided to you was accurate and appropriately qualified at the time of discussion.
Any clarification required was disclosed to you transparently during our phone conversations, and no assurances were given that contradicted planning or legal constraints. This was explained clearly once further details were reviewed, As a business, we take genuine mistakes very seriously and actively work to improve our service where issues genuinely arise. However, in this instance, the allegations made do not reflect the factual sequence of events or the information communicated to you, as evidenced by our records.
We remain committed to professionalism, transparency, and continuous improvement, and we welcome constructive feedback when it is accurate and made in good faith.
★★★★★ 5/5
GoogleExcellent experience with The Agent NI, with both selling our house and purchasing another.
Everything explained clearly along the way and no question ever too much. We dealt with a number of staff and each one were brilliant.
Thank you to all at The Agent for a smooth sale and purchase.
Remember, 'There is only 1 Agent!"
Gail · 7 April 2026
★★★★★ 5/5
GoogleI recently worked with The Agent to sell my late parents house, and I couldn’t be more impressed with the service I received from Owen, Dawn, Hannah and the team. From start to finish the team was incredibly efficient, professional and compassionate during what was a very emotional time. They handled every detail with care, kept me updated throughout the process and managed to sell the property quickly and smoothly. I truly appreciated their expertise and sensitivity and I highly recommend them to anyone looking for a trustworthy and capable estate agent.
Ralph Taggart
Norma · 14 August 2025
★★★★★ 5/5
GoogleOwen and his team went above and beyond to make for a smooth house sale. In preparing the house for selling, Owen gave a lot of helpful tips and guidance for the best possible outcome. Dawn and Hannah supported us with all of the practical arrangements once the sale was agreed. Owen is personable, genuine and well experienced. The communication to and from the Agent was free flowing and nothing ever seemed to be a bother. I would highly recommend using the Agent.
Mark · 14 June 2025
★★★★★ 5/5
GoogleThe Agent and team handled the sale our house along with the purchase of our new house. I cannot recommend them highly enough. Owen, Dawn, Hannah, Kim and Brian went out of their way to ensure they got as many people through our door as possible, allowing 2nd viewings etc. Throughout the sale and purchase they were always more than happy to help chase and move things along. Even giving their advice and opinions on what options worked best for us. Their positivity about the properties they list really shines through. Thank you!
Ryan · 21 April 2025
★★★★★ 5/5
GoogleOwen and the team were amazing, they really took all the hassle out of selling our property. They were honest and genuine and we really felt they aimed to get us the best deal. Within 5 days Owen had the house up for sale with a fantastic video of the house and then on day 5 sold. They did all the hard work and were very very reasonable. We really appreciated all their help, guidance and advise. A massive thank you to Owen and the team and we would very highly recommend The Agent.
Emma · 14 April 2025
★★★★★ 5/5
GoogleThe Agent deserves more than 5 stars!
From the moment we first contacted The Agent the professionalism and helpfulness from all of the team was outstanding and made our first experience of moving house a dream! We had the pleasure of both selling and purchasing our dream home through The Agent and the communication throughout was second to none. Special thanks to Owen, Hannah, Dawn, Brian, Kim and Rebecca for all of your help! Couldn’t have done it without you all! #thereonlyisoneagent
R & J x
Rachel · 14 April 2025
★★★★★ 5/5
GoogleOwen and his team are professional, curteous,knowlegable and caring and just genuinely lovely people!
From being a tenant whose house was being sold to selling my late parents home i cannot fault them.
There is no doubt that this team are the best in the business and i have no hesitation in recommending The Agent far and wide...don't even think of instructing anyone else to market your property.
After all...There only is One Agent!
Janet · 14 June 2025
★★★★★ 5/5
GoogleOwen and the team did an amazing job selling my home! They couldn't have been more helpful, professional and friendly. Very straightforward selling process, kept me well informed and helped keep everything moving in the chain. Highly recommend! Thanks for all your help!
Christopher · 14 March 2026
★★★★★ 5/5
GoogleWe’ve recently sold our home and bought a new home - this process could have been so stressful but this team made it feel so easy!
Everyone we dealt with was very friendly, easy to chat to, and always quick to get back to us. No question ever felt like a silly one, and they kept us in the loop the whole way through, which we really appreciated.
Honestly couldn’t have asked for a better experience - really grateful for all their help and would happily recommend them to anyone buying or selling!
Rebecca · 31 March 2026
★★★★★ 5/5
GoogleI have recently sold my house using The Agent and was delighted with how smooth and easy the process was. Owen was a pleasure to deal with, as were his staff, who were responsive and helpful. Thank you so much!
Lindsay · 14 January 2026
★★★★★ 5/5
GoogleOwen Dawn and team sold our home we also bought our new bungalow from them
From start to finish the service from the team was excellent and the video of our home was exceptional
I would highly recommend The Agent N.I for anyone wishing to sell their home
Sharleen and Martin
Sharleen · 14 August 2025
★★★★★ 5/5
GoogleEmily and myself recently sold our house and purchased our new house using Owen and his team
They were all very helpful and professional throughout the whole process
We would like to thank everyone involved for their help
Colin and Emily
Colin · 14 November 2025
★★★★★ 5/5
GoogleOwen and team offer an excellent service. The whole team are first class from start to finish. They go above and beyond making the process of buying/selling as smooth as possible. Excellent market knowledge, expertise and reach make them number 1!
Jonathan · 14 November 2025
★★★★★ 5/5
GoogleOwen has been a pleasure to deal with when selling a house of ours a couple of years back, always staying in touch and giving his honest opinion when asked, we also bought a smaller house from him and he helped us find a tenant for this house as well. Would not use anyone else but The Agent. Very Professional and good craic as well.PositiveResponsiveness, Professionalism
Neal · 25 August 2021
Agent replied · 28 May 2023
Neal you’re a gentleman. Cheers
★★★★★ 5/5
GoogleWho said moving house was stressful! Dawn, Owen and the team at The Agent made it the most plane sailing experience I could have wished for. This was my first time selling a house and I honestly couldn't thank these guys enough. The advice, …
Kathryn · 14 April 2025
★★★★★ 5/5
GoogleFriendly, helpful, and professional!! We were lucky enough to deal with the Agent in both the sale of our own home and the purchase of our new home! Special shout out to Hannah, Dawn, Owen, Brian, Kim and Rebecca! Such a fabulous team who …
Gemma · 14 April 2025
★★★★★ 5/5
GoogleWould highly recommend the agent to sell your home, our house sold within a couple of weeks.. Owen and Dawn were very helpful as this was the first time we have ever sold our home we had a lot of questions but they were there every step of the way.. also Brian doing the viewings was also very kind and helpful..
Graeme · 17 August 2024
★★★★★ 5/5
GoogleAbsolutely fantastic service from Owen and his team at The AgentNI! They sold our house in just ONE WEEK! We are so incredibly impressed with their professionalism, market knowledge, and dedication. They made the whole process smooth and stress-free. Highly, highly recommend!
Anna · 25 April 2025
★★★★★ 5/5
GoogleOwen and the team at The Agent we're so professional and detailed in the selling of our home. They kept us well updated and did their best to get the best deal for our home.
Shona · 14 July 2025
★★★★★ 5/5
GoogleWould highly recommend Owen and the team for selling your home. Having dealt with other agents in the area and being left feeling disappointed, the service from The Agent couldn’t have been more different. Dawn, Nadine and Hannah couldn’t …
Joanna · 14 April 2025
★★★★★ 5/5
GoogleOwen is the breath of fresh air I think we all need! When I contacted the Agent to call with me to discuss and value our house, I knew I'd chosen the right place!
Owen and his more than lovely wife Dawn, and the ladies at the office, are the most down to earth, pleasurable people to work with!
No hard sell ( none needed, their work speaks for itself ) no this or that, just straight to the matter at hand and Owen gets it sorted.
Our house sold in under 2 weeks.
When we moved home it was that really hot weather, and I'd gone to drop our keys into the office of The Agent and Dawn straight away went to get me some ice pops, I mean, where do you get taken care of like that! 😊
Right through the process Dawn and the girls kept me updated with everything that was going on. We have absolutely no regrets about asking Owen to look after the sale of our house.
If you're here right now reading these reviews, read no further lol, go straight ahead and contact the office!
" After all, there only is, one agent!"
Jackie · 31 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
