Trusted Agent profile · Port Talbot
★★★★★
43 reviews across 2 platforms
20 Station Road, Port Talbot, SA13 1JB
Tony John & Co's office in Port Talbot, at 20 Station Road, is rated 3.3 out of 5 across 43 reviews on two platforms, including 34 Google reviews rated 3.1.
Every review we hold for the Port Talbot office, from every platform, shown as written. First names only.
1/5
GoogleStaff will say anything to get some money out of you. Full of empty promises, need to be chased up constantly. Staff are quick to get people into properties, even when they are not clean or safe. Staff showed no care or consideration for customers. Would not recommend this estate agent to anyone.
1/5
GoogleVery bad experience from this estate agent. Never ever go to this estate agent because they will scam you. I lived their property with mould and dirt. When we moved in we rectified these problems. But they didn't dare to clean or do the proper maintenance for that. We had lots of issues from that property but they didn't reduce the rental amount instead they increased the rental amount for that property. After shifting from that property I asked for the bond back and they claimed £60 from the bond initially ,for cleaning the oven,which was dirty already before we moved into this property. And later £230 for some other issues. All the problems are making up by themselves. We asked for landlord's details so that we could ask them. But they didn't. The staffs are very rude to me when I rang. No proper communication from them. Please never go to them. Or They will scam you with their influence.
1/5
GoogleWorst estate agents I have ever dealt with. Lived with horrific damp and mould throughout property. Took over 10 months from the time I reported the issue for anything to be done and it came back within a week. Very slow solving any problems and you have to keep chasing them. Unprofessional staff - tried to increase rent on landlords behalf despite our landlord stating he didn’t want it increased. Lied to the landlord stating the mould and damp had been sorted when it hadn’t. I would avoid this company at all costs.
1/5
GoogleAbsolutely awful company to be renting off! Rented off them for over 2 years in a certain property have asked multiple times for fixtures to be done. Nothing houses full of damp and mould, bathroom ceiling falling down there’s NO consideration that there’s young children living here. The way they treat you is absolutely disgusting. Doesn’t Own up to their mistakes and puts blame on tenants. Would never recommend to anyone. The only way I can describe them is cow boy builders.
1/5
GoogleScam and cheating by this estate agent is normal. Please never ever select these people. They will never give you proper response but instead they will be very rude and showing attitude towards us. The staffs are horrible, they will hang up our call even if we are trying to inform any issues. Please never get cheated by them. Don’t go near to them.
5/5
FacebookBeen with Tony Jonn for over 6 years have rented 4 property's from them.. Had no issues and if we had any problems it would be sorted within a week for minor repairs and a couple of days for major.. We find them very approachable and always helpful..
Thanks Paul 👍
1/5
GoogleAwful experience. Would never trust this company, dodgy stuff going on behind closed doors. Incredibly rude staff also, they’ll take your money and give nothing back!
5/5
FacebookAbove and beyond, many thanks Mathew. Xxx
5/5
GoogleBeen with Tony John for over 8 years. And ok with most property's there always something needs doing. But quite happy with the way we been treated by them. Very pleasant to deal with and the property is what we wanted.
2/5
GoogleNever answer the phone and posting properties that have not been available for a long period of time.
5/5
Googlethey are very much on the ball .. and got everything done very quickly.
5/5
FacebookThey are always friendly and helpful on the phone. So far all of the issues I have raised have been dealt with promptly, unlike other agencies that ignore you for weeks.
1/5
GoogleTerrible estate agents whose properties are not up to living standard,they do not fix the issues in their properties even if there is young children living there or vulnerable adults!
5/5
Facebookdo you have 2 bedroom flat or 2 bedroom house rent in Neath as soon as possible have send you a private message telling u my issue ty
1/5
GoogleNothing on website, was only looking for a property with their board on but no info at all.
5/5
GoogleNever had any complications. Brilliant friendly staff who are willing to help.
4/5
GoogleI found them good when I dealt with them
1/5
Googlelive at one property for 3 years and it was infested with mould and they wouldn't fix the problem
4/5
GoogleI found them good when I dealt with them
5/5
FacebookExcellent service -- Respond very quickly if there are any problems... have very good staff who know their jobs.. ace!!
5/5
FacebookTony john & Co thank you for sorting the problems out relating to the premises im renting so quickly ��xx
5/5
GoogleGreat staff rented with tony John for nearly 7 years.
5/5
FacebookExcellent service -- reliable -- repairs done quickly when they are aware of a problem.
5/5
GooglePolite and help full staff. Go out way help you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tony John & Co's Port Talbot office has 43 reviews across two platforms: 34 on Google, 9 on Facebook.
Tony John & Co Port Talbot is rated 3.3 out of 5 across all 43 reviews, and 3.1 out of 5 on Google from 34 reviews.
Tony John & Co Port Talbot, 20 Station Road, Port Talbot, SA13 1JB.
