Trusted Agent profile

Philippa Sole reviews

4.8

★★★★★ Excellent

82 reviews across 2 platforms

3a, Springfield Road, Parkstone, Poole BH14 0LG

Philippa Sole's Poole office at 3a is rated 4.8 out of 5 across 82 reviews on two platforms, including 74 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

74

Reviews on Google

This office

Facebook logo

5.0 / 5

8

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Poole office, from every platform, shown as written. First names only.

5/5

Google

We couldn’t recommend Pippa and her team more! We knew Pippa was the one for us when even the smallest details of our first home were noticed and appreciated - she truly understood the love and care we had poured into it. Pippa just got it. We had the absolute pleasure of Jacqui handling our sale. She was so supportive throughout and even guided us with our purchase, as it was our first chain transaction. We felt in safe hands the entire time and are so incredibly grateful to Pippa, Jacqui and the team for going above and beyond. Thank you doesn’t quite do our appreciation justice! 🩷 Olivia and Jonty

Olivia · 16 February 2026

Agent replied · 16 April 2026

Dear Olivia and Jonty Thank you so much for your kind words. It was such a pleasure to sell your home, the thought an care you poured into it was evident to all who viewed. We do wish you much happiness in your new home and can't wait to see what you do to it. Best wishes Pippa and Jacqui xx

5/5

Google

Philipa Sole has a wonderful team of lovely genuine people motivated to make a difference They do their job with a refreshing down to earth style and a pragmatism that cuts through all the waffle and posturing. This was the second time we have worked with the team and we really value their approach. Additionally this time we have also arranged a rental Through them and Joe has been brilliant from start to finish. Thank you ‘3 J’s’ - Joanne, Jacqui and Joe you all bought your magic to help us sell and now rent in this very tough market. Heartfelt thanks Julie and Ian

Julie · 16 November 2025

Agent replied · 11 June 2024

Dear Ian & Julie, thank you so much for taking the time to leave such a review. It is always a delight when clients come back to us- its the biggest compliment we can have . Its lovely you have experienced both selling with us (twice) buying though us and now renting with us. We look forward to helping you in your next move! x

5/5

Google

I can’t thank the team at Philippa Sole enough for their exceptional help, support, and professionalism in managing my property. With huge thanks to Joe, who has been absolutely incredible. His quick response times, approach and being available when needed have made all the difference, especially as an overseas landlord. I’m truly grateful for all their efforts!"

Chantelle · 16 October 2025

Agent replied · 16 April 2026

Thank you Chantelle, thats great to hear we're giving you the comfort you need whilst you're out of the country!

5/5

Google

PS are an outstanding property agency helping us for both rental and sales property in Poole. Joe did a fantastic job with our short-term lease, finding us a great furnished apartment as a platform into finding our new home. Joanne is very experienced, a great agent and helped us close the deal on our beautiful home. We are very happy with the services and the people we dealt with at PS. Thank you for making our transition into Poole an easy and enjoyable experience.

Edith · 19 November 2024

Agent replied · 10 December 2024

Thank you for taking the time to publicly recognise Joanne and Joe. We are always striving to provide a personal service and love it no more than when we can help people holistically and make the challenging feat of moving home feel less stressful. We hope you enjoy living in your beautiful new home. Pippa & the team x

5/5

Google

Philippa & the team sold our flat for us in Branksome Park . It was an extremely difficult sale but Pippa & Lucia persisted & pulled out all the stops to get it through . There were hurdles after hurdles & despite all the stress , they got it sold .Pippa kept her cool throughout , whilst Lucia was extremely driven and never let up in her drive to succeed . Such determination, we are extremely grateful. Thank you to the team 10 /10 Mark & Sally Pringle

Sally · 11 September 2024

Agent replied · 10 December 2024

Thank you so much Sally & Mark for taking the time to write a review. We remember your sale well!! Often people don't see the effort that goes into keeping sale chains together but it's challenging sales like yours, when we can really demonstrate our skills and worth as an agency. That's why it's so important for me to choose my team so carefully. Thank you for your kind words. Pippa & the team x

5/5

Google

🌟 Five-Star Review for Philippa Sole- sale of our property Branksome Park, With a Special Thank You to Jo and Jacqui🌟 Estate agents sometimes have a bad name, but the team at Philippa Sole certainly dispel this. From start to finish, they were professional, proactive, and a pleasure to work with. Their communication was clear, their advice was spot-on, and the entire process felt smooth and well-managed. A special thank you to Jo, whose warmth, dedication, and attention to detail truly stood out. She kept me informed at every step, made everything feel straightforward, and went above and beyond to ensure the best possible outcome. Her support made all the difference. The whole team mirrored her high standards, efficient, friendly, down to earth, and genuinely committed to providing exceptional service. The team are all so lovely, it must be a great place to work! I can’t recommend Jo, Jacqui and the entire team at Philippa Sole highly enough. They’ve redefined what great estate agents can be. A truly five-star experience! 🌟

Ang · 16 December 2025

Agent replied · 16 April 2026

Angela, thank you so much for leaving such a heartfelt review. It's lovely that you acknowledge the team spirit, everyone plays their part in supporting one another. It's reviews like this that make our job worthwhile, thank you for being so lovely to deal with x

5/5

Google

Philippa, Jacqui and the team helped secure the perfect home for my family. We were given the opportunity to view a property before it officially went on the market. With their help, we managed to agree terms with the vendor and the transaction was wrapped up very quickly and efficiently. I would highly recommend using Philippa Sole and I will refer family and friends to them in the future. Thanks again for all your help and support.

Mike · 11 March 2024

Agent replied · 11 June 2024

Thank you so much for taking the time to write such a lovely 5-star review. We are so pleased we could help you with your search and move you into such a stunning new home. Pippa & the team x

5/5

Google

I am so grateful to the team at Philippa Sole for all their support in making my move to Poole happen. Jacqui went above and beyond in liaising with all the parties, and I felt looked after by the whole team. Very many thanks PS x

Jenny · 18 May 2025

Agent replied · 27 May 2025

Hi Jenny, welcome to the neighbourhood! Fate played it's hand for you and I have no doubt you will be very happy there, best wishes Pippa & the Team x

5/5

Google

My realest lettings agent Natalie and the owner Pippa were amazing in helping me to move to Poole. With all the support and help, I managed to move to this wonderful home and city. I recently had the pleasure of interacting with Pippa, the owner, and Natalie from the support team.I must say, their support service exceeded my expectations. What stood out to me the most was their willingness to go above and beyond to ensure my satisfaction. Pippa and Natalie took the time to understand my specific needs and offered personalized solutions. They were patient, friendly, and genuinely cared about resolving my issue. I can confidently say that Pippa and Natalie are excellent representatives of Philippa Sole. Their dedication, expertise, and exceptional customer service skills made me feel valued as a customer. I highly recommend reaching out to them for any support needs, they will undoubtedly deliver beyond your expectations. Thank you, Pippa and Natalie, for your outstanding support service!

Ihab · 13 September 2023

Agent replied · 11 June 2024

What a beautiful public recognition of the personal service that we always strive to achieve. Genuinely thank you. We are at our happiest when given the opportunity to craft a tailored solution for a client, and are so pleased we achieved this for you. Thank you for taking the time to write such a wonderful review. From Pippa & the team x

5/5

Google

Never have I ever dealt with such a lovely letting agents. If I have any minor issues, they’re on it straight away. Isobel has been lovely with regards to negotiating another fixed tenancy after my 12 month one. I’ve never spoken to the …

Ellie · 16 April 2025

Agent replied · 16 April 2026

Ah thank you Emily, thats lovely to hear, we are glad you are happy there and really apprecite you taking the time to leave a review. Kind regards Pippa & Joe

5/5

Google

The whole team at Philippa Sole, particularly Jacqui are simply the best at what they do, we cannot recommend them enough. They supported us and our buyer from start to finish through the various pain points of the selling process, reassuring when they needed to be and driving conversations between parties when necessary. Jacqui always responded to calls and emails promptly and worked tirelessly to keep us on track for a positive outcome. We couldn’t be more thankful for everything they did for us.

Matthew · 10 June 2023

Agent replied · 11 June 2024

Thank you so much Matthew for your very kind words. It really does mean a lot to us that you so appreciate the amount of behind-the-scenes work that went into ensuring a happy outcome for all. Thank you and enjoy your new home. Jacqui, Pippa & the team x

5/5

Google

Throughout the sales process, we enjoyed such a personal service from Jo, her commitment to us extended to phone calls late into the evening and on her days off. She made it clear all the way through that she wanted our dream move to happen, and I honestly believe the reason it happened is because of Joanne's consistent efforts from the start. Moving, selling and buying property is always tough, we're so pleased we had Jo in our corner.

Andrew · 16 August 2025

Agent replied · 16 April 2026

Hi Andrew, thank you so much for publicly recognising Jo and the effort she puts in, she is a brilliant agent who really lives and breathes the Philippa Sole ethos, we are lucky to have her representing us. She told us you were a pleasure to deal with and will keep in touch :-)

5/5

Google

Our agent Joanne has been extremely helpful, snd supportive throughout this process. Always available even when not officially working! She has consistently kept the process moving forwards with a proactive, resourceful, trustworthy manner.

Joanna · 16 July 2025

Agent replied · 16 April 2026

Thank you Joanna, we are very lucky to have Joanne she always goes the extra mile for her clients. So happy we have been able to help with your move.

5/5

Google

Philips Sole we’re the agents used by the house we recently purchased and they were excellent. Jacqui, their agent, kept us updated along the way and worked closely with our agents (Richard Godsall) without which the sale might not have gone through as we had so many twists and turns along the way - it has opened my eyes to how important agents can be in the conveyancing process. Thank you Philipa Sole for doing your part in getting the sale through, you clearly do an amazing job for your clients and your efforts to work with us as buyers was clear to see.PositiveResponsiveness, Quality, Professionalism

Chris · 26 August 2022

Agent replied · 11 June 2024

Hi Chris, thank you so much for your kind words. It was a pleasure to help you secure your home. Best wishes, Jacqui

5/5

Google

We have recently moved home with the help of Pippa and here fabulous team at Philippa Sole Ltd. From start to finish all of the girls went the extra mile at every stage and helped guide and negotiate through what ended up being quite a complicated purchase. A special mention to Jacqui who has the patience of a Saint when we were up against hurdles and she kept her cool to the end. A great team spirit throughout and a pleasure to have utilised their services, well done to you all.

G · 10 June 2022

Agent replied · 11 June 2024

Dear Gary & Yvette, We got there in the end! Holding it all together behind the scenes is often what clients don't see so acknowledging that publicly is really special to us - thank you so much. Best wishes from Pippa and the Team.

5/5

Google

Philippa Sole Estate Agents were wonderful from start to finish with the sale of our parents’s property. They dealt sensitively with this emotional issue for us. We can not recommend them highly enough and would certainly use them again. Nothing is too much trouble and they all work very hard to move the sale forward and progress to completion.

Jacinta · 10 February 2024

Agent replied · 11 June 2024

Thank you so much Jacinta. It's so nice to receive public acknowledgement about the effort that goes into progressing a sale to completion. It's the behind-the-scenes area of estate agency that clients often don't get to see, so thank you for commenting so positively on this. Best wishes. Pippa & the team x

5/5

Google

We have some properties , which Phillippa, Jackie and the team look after . They are always very efficient and proactive with any queries / issues that arise . They have a wealth of knowledge between them and are more than happy to advise, help and where necessary deal with whatever issues arise . We have been extremely happy with the service they provide and make letting our properties as hassle free as it can be . We would definitely recommend this company .

John · 10 June 2021

Agent replied · 11 June 2024

Thank you John for your kind words, we try our best!

5/5

Google

We have been dealing with agents for the past 15 years. We live abroad and need our agents to act in our best interest, and to treat tenants as if they were their own. We are very efficient ourselves and have high expectations, so in the past (quite frankly) we have been disappointed as the agents have tended to just be reactive 'middle men' who have simply come to us with problems. We dealt with Pippa when we bought our last property and she was a breathe of fresh air - proactive, professional and reliable. We then moved over to her agency when we needed to rent out another property. We were nervous because of our past experience, but Jackie has been absolutely amazing - she is friendly, caring, professional and thorough. I never have to chase her, and I know that she has a great relationship with our tenant. It takes the worry out of having a property abroad, and we are very grateful for Jackie's help.PositiveResponsiveness, Quality, Professionalism, Value

Jo · 26 August 2020

Agent replied · 11 June 2024

Dear Jo, we are humbled to read your kind words, thank you very much for taking the time to share this

5/5

Google

Joe is the best agent in town! Lovely person, always willing to help.

Pablo · 6 August 2025

Agent replied · 16 April 2026

Thanks Pablo, we have loved working with you too!

5/5

Google

We want to say a huge ‘Thank you’ to all the Philippa Sole team and in particular to Joanne who looked after us to sell our home. The friendly, courteous and thoroughly professional service they gave us was superb throughout the sale process. Even on her days off Joanne was willing to answer our queries, which was so kind of her. We would definitely recommend them to anyone interested in selling their home.

Stuart · 10 June 2021

Agent replied · 11 June 2024

Hi Stuart, thank you so much for your lovely words

5/5

Google

Thank you Jackie for all your help and support during this lengthy transaction. Much appreciated

MARTIN · 16 March 2026

5/5

Google

Having started a house search in Poole, Dorset I was introduced to Pippa when viewing some of her listings. Pippa has been by far the most pro-active Agent in this area, not just on her own listings but also actively looking in the area for the type of property I am wishing to purcahse. Even during COVID-19 she has been informative and preparing for when the market will return post lockdown. Highly recommended.

Richard · 10 June 2020

Agent replied · 11 June 2024

Hi Richard, thank you very much for taking the time to write these kind words, it's much appreciated

5/5

Google

Pippa and her team are simply first-rate in every respect. Nothing is to much trouble, with a response 24/7. We would not have found the site of our forever home without Pippa, whose huge experience, local knowledge, impressive contacts, engaging personality and warm charm put all other agents that we have encountered in the shade. We cannot praise her highly enough!PositiveResponsiveness, Professionalism

Martin · 10 June 2021

Agent replied · 11 June 2024

Wow! 5 Stars & 'first-rate in every respect' - thank you so much. Our Search Agency Service is our little secret weapon when the open market isn't producing results. We're thrilled we were able to help your dream come to fruition. We can't wait to see your new creation. Best wishes form Pippa & the Team x

5/5

Google

OUTSTANDING: Having had two previous local agents attempt, but fail to sell our property, I feel completely blessed to have been introduced to Pippa by a friend; there was an immediate rapport and a complete motivation to get the work done. Within hours of our initial chat we were assigned to Jo; one of Pippa's team; who was brilliant. Friendly and focussed, Jo kept us updated at every point of the process and I got the sense that her work mattered as much to her as it did to us. This is professional estate agency as it should be and I can't recommend them highly enough. Thank you Jo, Pippa and all the team.

Adam-Ashton · 11 March 2024

Agent replied · 9 June 2024

Thank you so, so much. This 5-star review has made Jo's day! She (& we) really do care about all our clients and always try our hardest to go above and beyond. It's so nice to hear such wonderful feedback. Thank you. Pippa & the team x

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Philippa Sole's Google reviews

Questions about Philippa Sole

How many reviews does Philippa Sole have?

Philippa Sole's Poole office has 82 reviews across two platforms: 74 on Google, 8 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Philippa Sole's rating?

Philippa Sole is rated 4.8 out of 5 across all 82 reviews, and 4.8 out of 5 on Google from 74 reviews, checked 9 October 2026.

Where is Philippa Sole's Poole office?

Philippa Sole, 3a, Springfield Road, Parkstone, Poole BH14 0LG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.