Every review we hold for the Ponteland office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWorse than nothing.
Tony · 17 May 2026
Agent replied · 24 May 2026
Hi Tony,
Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
I have provided this feedback to the team who look after our property experiences.
Many thanks,
Zoopla Support
★★★★★ 5/5
FacebookBom dia,
Venho por este meio perguntar se o Palacete Leitão já foi vendido ou ainda está disponível.
Obrigado pela atenção e disponibilidade.
Continuação de bom trabalho,
Miguel Gregório
Miguel · 16 May 2019
★★★★★ 1/5
TrustpilotScam
Scam! Stay away
Vas · 22 April 2026
Agent replied · 24 May 2026
Hi Vas,
Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.
We'd like to discuss this further with you and we'll DM you shortly for more information.
Many thanks,
Zoopla Support
★★★★★ 1/5
FacebookNow flooding FB Marketplace with rentals that demand application fees, guarantors, etc. Just wish you could filter this company (and the other agencies) out of the search results!
Robert · 18 October 2018
★★★★★ 1/5
FacebookYour new property valuation model is rubbish. You need to admit the problem, withdraw it and go back to your old model until it’s fixed
Robert · 5 February 2020
★★★★★ 1/5
FacebookProperty listed as 2 bed and bathroom it is actually 3 bed and 2 bathrooms
David · 16 February 2022
★★★★★ 1/5
FacebookI am an agent with them an they have failed to respond to my enquiries and have taken my business off the market.
Andrew · 17 December 2019
★★★★★ 1/5
FacebookFalse advertising for clients. Home advertised as a family home but my viewing was turned down as we were all related 🙄
Jeanette · 7 February 2020
★★★★★ 1/5
FacebookThey are relying on data only and sometimes not the right one!! Their valuation can be so wrong it s actually impressive!!
Nick · 21 December 2019
★★★★★ 1/5
FacebookPlease contact me you have made a mistake on a property which is causing legal action
Denise · 14 June 2021
★★★★★ 1/5
FacebookThe agents do not turn up arrange 3 appointments yet still don’t turn up jokers and time waters would never use them
Yvonne · 24 May 2019
★★★★★ 5/5
FacebookEasy to use. Great to check out areas and compare. Widen search and discover areas not thought about. It's great fun and informative.
Shaz · 8 October 2018
★★★★★ 1/5
FacebookInclude incorrect misleading information so cannot be trusted!
Sean · 25 June 2022
★★★★★ 1/5
TrustpilotYour website is absolute piece of crpp
Rating only, no written review.
Tahir · 26 January 2026
Agent replied · 19 March 2026
Hi Tahir,
Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
I have provided this feedback to the team who look after our property experiences.
Many thanks,
Zoopla Support
★★★★★ 1/5
Facebookthey could stop posting ads with teaser photos for properties on Facebook .....with links to the wrong property! ITS EVERY DAY!!!
Paul · 18 May 2019
★★★★★ 1/5
FacebookBy getting details correct.
By not suggesting that people "consider turning [their] front garden into a parking spot?"
Stu · 7 August 2019
★★★★★ 5/5
FacebookIt's a useful way to gather knowledge on the property search of your requirements
Butalia · 18 November 2020
★★★★★ 5/5
FacebookI say yes but the app can be temperamental sometimes and on some you only get half the pictures!!
Lynn · 17 September 2018
★★★★★ 1/5
FacebookNo words needed. Joke of a company
Scotty · 11 January 2022
★★★★★ 1/5
Facebook3 house the same in our road all at vastly different values
Mjlworld · 6 July 2020
★★★★★ 1/5
FacebookThey should improve their service by doing what they promise in their promotions
Elena · 3 December 2019
★★★★★ 1/5
TrustpilotWebsite is awful
Iona · 13 October 2025
Agent replied · 17 October 2025
Hi Iona,
Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
I have provided this feedback to the team who look after our property experiences.
Many thanks,
Zoopla Support
★★★★★ 5/5
FacebookGreat for looking for a new home
Colette · 27 June 2021
★★★★★ 1/5
FacebookHow can my house drop by 40000 pounds in a week 😡
Maxine · 20 August 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
