Trusted Agent profile · Pocklington
★★★★★
634 reviews across 2 platforms
77 Market Street, Pocklington, YO42 2AE
Hunters's office in Pocklington, at 77 Market Street, is rated 2.7 out of 5 across 634 reviews on two platforms, including 92 Google reviews rated 5.0.
Every review we hold for the Pocklington office, from every platform, shown as written. First names only.
5/5
GoogleSeriously good service from Karen and Natalie at Hunters Pocklington. Karen dealt with my elderly mum brilliantly and really did their homework regarding value of the house and others like it. House sold within two weeks of putting on market. Kept me updated throughout the whole process and even bought milk and biscuits for my mum when she couldn't get out of the house, amazing people!
1/5
TrustpilotExtremely disappointing sales experience
It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?
5/5
GoogleWe have recently bought a house through Hunters in Pocklington. Janine the senior advisor went above and beyond to understand our needs and find the right property for us. We could not be more satisfied with the service we received. Truly professional in all aspects. Equally Natalie followed through with the sales progression. Thank you so much. After viewing about 40 houses you came up with the goods.
1/5
TrustpilotTerrible
Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.
5/5
GoogleSarah James helped me in the sale of my property and I could not have asked for anyone more helpful and professional and would definitely recommend the service that was provided to me
Thank you for your review Alison, we are so pleased to hear that you were happy with the service you received.
5/5
GoogleMe and my partner were buying our first home and initially found the process nerve wracking. However once we put our offer in, the staff at Hunters put us at ease and nothing was too much trouble. We encountered several members of staff - all were very friendly and happy to help with any enquiries. Emails and phone calls were responded to promptly. We would highly recommend.
1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
5/5
GoogleI would like to thank all the team at Hunters for their professional approach, understanding, and above all patience with us and all our problems, nothing ever seemed to be too much trouble for them no matter how many queries we had. We would certainly recommend Hunters to any body thinking of selling their property, many thanks.PositiveQuality, Professionalism
5/5
GoogleFirst class service from start to finish. Really happy. Many thanks to Karen and all the staff
1/5
TrustpilotDon't use them!
We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.
1/5
TrustpilotPoor service and follow-up on enquiries
I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.
1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
5/5
GoogleIn a very tricky house sale with a difficult chain, the ladies at Hunters were fantastic. If it weren't for them, I think the chain would have broken down. And I was probably a difficult customer but their patience with me never waned. They come across as genuinely caring about the customer. Would defo recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFantastic service, from offer through to completion. Sarah was amazing. Would definitely recommend Hunters.
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
5/5
GoogleThe team we dealt with were very professional and really took our needs on board. With a difficult customer such as myself they were very patient and understanding. I fully 100% recommend Hunters to make a difficult journey very easy. Response times to questions on the nail. Just about to move in 2 days so thank you very much Natalie, Janine and George.
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
5/5
GoogleIf I could have given more than 5 stars I would have. I have just completed on what was a difficult sale but Hunters, and in particular, Natalie could not have been more helpful. I would definitely recommend them and wouldn't hesitate to use them again. Excellent service from start to finish.PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
