Every review we hold for the Pevensey Bay office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAn absolutely brilliant service. Wonderful team who go above and beyond to provide an excellent service. For various reasons out of our control, we had my Nans property up for sale with them 3 times, I don’t live close to the property and they helped with getting people in do work, surveys. The whole process took a couple of years, but they never gave up on us and to their credit, managed to sell the house effectively twice..it’s just the uk legal system that prevented it the 1st time. I would definitely recommend to anyone in the area looking to buy or sell.
Alison · 22 July 2025
Agent replied · 12 November 2025
Thank you so much for the kind review Alison. It was a long journey but a pleasure working as your agent and selling the property for you. Best wishes Katy and Team
★★★★★ 5/5
GoogleYou are the best Estate Agents ever!!! And this review is 6 months overdue - you should have had it ages ago but we hope it still gets the message across to you.
We are so grateful for all the work and efforts you all put in to help us buy our house - it was a long and bumpy journey but you were there every step of the way. Every time we were in touch you were ready and willing. Your customer service is second to none - reliability, communication, passion, and a zillion extra miles do not begin to explain your approach and attitude to your work.
You are clearly an amazing team who love what you do. We were so lucky to have you involved in the purchase of our house.
We can never thank you enough but we hope you know you have helped our little family find their forever home and we are already so happy and blessed in our new house and in this beautiful community.
Thank You! (It is not enough but we hope you get it ;)
Helena · 19 May 2024
Agent replied · 11 June 2024
Thank you both very much for the absolutely lovely review. It was a pleasure to help you move and get to know you. We are all so pleased that you are happy in your new home and enjoying the community. Thank you again for taking the time to write such kind words. Best wishes from the team here at masonbryant.
★★★★★ 5/5
Googlemasonbryant helped us through what was meant to be a simple transaction but ended up turning into a very long winded and tricky chain of events. Katy and her team were exemplary throughout, offering advice, support and reassurance. The sales team were responsive and worked hard to close the sale on my house. I would thoroughly recommend masonbryant.
Abby · 16 April 2022
Agent replied · 9 June 2024
Thank you so very much for the kind and detailed review Abby. It was a pleasure to help you move and support you through the unexpected situations we faced. We hope you are both very happy in your new home and wish you all the very best for the future.
★★★★★ 5/5
GoogleKaty and her team were brilliant and very caring - nothing was too much trouble. Within two days on the market I had about 18 viewings booked. Katy took lots of excellent photos. I have pleasure in recommending their services.
Julie · 16 April 2022
Agent replied · 11 June 2024
Thank you very much for the kind review Julie. It was a pleasure to help you move. We do hope you are very happy in your new home and we all wish you all the very best for the future.
★★★★★ 5/5
GoogleAmazing company , the service this company provides is outstanding!
Polite, professional and friendly staff.
Would highly recommend,
Thank you for everything
Julie · 20 March 2025
Agent replied · 19 May 2025
Thank you very much for the lovely and kind review Julie. It was a pleasure to help you move and we hope you are very happy in your new home.
★★★★★ 1/5
GoogleDont ever rent from this company thay dont like giveing deposit back i worke with some one who then rented same prop thay tried to screw him to.
DAVID · 20 November 2024
Agent replied · 9 November 2024
Hi David, Please withdraw this review as this has been placed on masonbryant sales of Pevensey bay and we don't do lettings. Your review should be for Northwood Ltd of central Eastbourne. They bought out Kay Lettings which used our brand and have nothing to do with us. I believe your issue is with them not this masonbryant who only do sales, you can see this by the other reviews. Can you withdraw your review/comment which is misleading to our estate agency customers and place it with Northwood please. Thanks
★★★★★ 5/5
GoogleAlthough I am a team member at masonbryant, to avoid any conflict of interest, Katy and my colleagues handled the marketing and sale of my own property amazingly. Me and my husband received regular viewing feedback like any normal vendor would and the whole process from start to completion was very smooth and within set timescales. Thank you for all your help and support.
Jenifer · 16 April 2021
Agent replied · 11 June 2024
Thank you Jenny, it was a pleasure to sell your property and help you move. We are so pleased that you and your family are happy in your new home.
★★★★★ 5/5
GoogleWe were very happy with MasonBryant selling our home. We felt very welcomed by Kay and her fantastic team. Thank you. We would highly recommend MasonBryant
Sharon · 19 May 2024
Agent replied · 11 June 2024
Thank you for your kind review Sharon, we hope you are both enjoying your new home. Best wishes Katy and Team
★★★★★ 5/5
Google1st class in every way. Lovely ladies who care, which is a rare find these days. Would highly recommend.
Kath · 19 May 2024
Agent replied · 11 June 2024
Thank you very much for the lovely and kind review. It was a pleasure to help you with the sale and we all wish you the very best for the future.
★★★★★ 5/5
GoogleEveryone at mason and Bryant helped me so much throughout my house sale and supported me through every step. They took away every possible stress with the efforts they put in and I cannot thank them enough for making me feel at ease throughout. They went above and beyond from start to finish. Excellent estate agents.
Kieran · 16 April 2019
Agent replied · 11 June 2024
Thank you for the lovely review Kieran. It was a pleasure to help you with the sale. We wish you all the very best for the future.
★★★★★ 5/5
GoogleGreat service from these guys when selling our static holiday home for a fixed fee.
Philip · 19 May 2024
Agent replied · 11 June 2024
Thank you Philip for your kind review. We wish you all the very best for the future.
★★★★★ 5/5
GoogleWe are California residents and relied on masonbryant to sell a property for us in the Pevensey Bay area. They demonstrated a comprehensive understanding of the market which resulted in an early and very satisfactory sale of the property. …
Philip · 16 April 2017
Agent replied · 11 June 2024
Many thanks for the review and the opportunity to sell your property. We are pleased we could be of service and that you would use us again. The time difference threw up some challenges but with our access to the latest technology and the … More
★★★★★ 5/5
GoogleThe whole team were fantastic and nothing was to much trouble. Moving can be a stressful time but they made it as stress free as possible i would definitely recommend them
Bob · 16 April 2021
Agent replied · 11 June 2024
Thank you very much for the kind review Bob. It was a pleasure to help you move. We do hope you are happy in your new home and wish you all the best for the future.
★★★★★ 5/5
GoogleExcellent agents. Good at keeping us informed and very helpful
Kevin · 20 May 2023
Agent replied · 11 June 2024
Thank you for the kind review Kevin. It was a pleasure to help you with the sale. We wish you all the very best for the future.
★★★★★ 5/5
GoogleVery gratefull to everyone at MB for their advice and support through the sale of our property - friendly, effecient and knowledgeable.
David · 16 April 2019
Agent replied · 11 June 2024
Thank you very much for the review and the opportunity to sell your property David. It was a pleasure to help you move. We wish you all the very best for the future.
★★★★★ 5/5
GoogleExcellent knowledge and service from a dedicated team.
Katie · 16 April 2020
Agent replied · 11 June 2024
Thank you for the lovely review.
★★★★★ 5/5
GoogleExcellent Service. Kept us informed.
Peter · 16 April 2020
Agent replied · 11 June 2024
Thank you very much for the review and the opportunity to sell your property.
★★★★★ 5/5
GoogleRating only, no written review.
Avril · 16 April 2020
Agent replied · 11 June 2024
Thank you for your kind review.
★★★★★ 5/5
GoogleRating only, no written review.
Clara · 16 April 2019
Agent replied · 9 November 2024
Thank you Clara. We always try to look after our customers and glad you appreciated our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
