Every review we hold for the Petts Wood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing service from the moment Nick came to value our property right until we completed on our sale! One of my big things was communication and he never ever failed to call back or keep me in the loop!
Honestly, couldn’t recommend Edmunds more. The team including the wonderful Allyson are kind, caring and true to their word! They made a difficult time moving from our loved home quickly that more bearable and we are truly grateful.
Thanks again from Neesha and Chuks Aneke xxx
Neesha · 20 October 2025
★★★★★ 1/5
GoogleIf You’re Looking to Feel Ignored, This Is the Place!
Despite giving all our details, we never received a single property suggestion. Not one. It’s almost impressive how thoroughly they managed to forget we existed.
The atmosphere was cold and unwelcoming from the start. The man at the first desk on the left set the tone: unhelpful, dismissive, and clearly uninterested in actually dealing with people.
There was also a very uncomfortable sense that we weren’t being treated the same as other clients. Let’s just say their idea of “professionalism” seems to come with some very selective customer service. Whether that’s down to unconscious bias or something more intentional, we’ll let you decide.
Overall, an unpleasant and frustrating experience. If you’re not part of their preferred crowd, don’t expect much
DIYAN · 8 August 2025
★★★★★ 5/5
GoogleWe had a great experience working with Nick during our property purchase. His communication was excellent throughout, he was always responsive, clear, and proactive, which made a real difference in what can often be a stressful process.
Nick also played a key role in helping to keep things moving and speeding up the transaction where possible. His professionalism and efficiency didn’t go unnoticed, and we really appreciated his support from start to finish.
We wouldn’t hesitate to recommend him.
J · 15 April 2026
★★★★★ 5/5
GoogleFantastic service from start to end.
Was kept updated on all stages throughout.
Polite and efficient.
Thanks Rob to you and your team
Neil
Neil · 20 November 2025
★★★★★ 5/5
GoogleGreat service throughout the lettings over many years & then through the sales process too. Superb team, Allyson, Rob, Nick & Oliver , thanks all.
Paul · 27 February 2026
Agent replied · 20 March 2026
Thank You Mr Jeffreys ; Always a pleasure to deal with you.
★★★★★ 5/5
GoogleHighly recommended. We had to sell my mothers house following her passing. Rob and Nick were excellent. Rob was very knowledgeable about the local market and gave us a very good valuation. Edmunds dealt with all the viewings very efficiently and found a strong local buyer. The sale proceeded very smoothly.
Paul · 4 May 2024
★★★★★ 5/5
GoogleCould not recommend Nick from Edmund enough. Very professional and extremely helpful in a very tense exchange. We would not have moved into our dream house if it was not for him, from finding a buyer of our house quickly, to managing the communications with other estate agents and solicitors. Most estate agents only focus on the sale of property and not the completion but nick focuses on both. We will be using him for every property sale!PositiveResponsiveness, Quality, Professionalism
Paul · 27 August 2021
★★★★★ 5/5
GoogleCannot thank Nick and Rob enough for all their hard work with selling our property. An estate agent who really works for you throughout the selling process and is always there to help no matter how small the problem is. The whole selling and buying process has taught me that instructing the right agent is key and you cannot go wrong with instructing Edmunds! Thanks again Nick and Rob!PositiveResponsiveness, Professionalism, Value
Hayley · 27 August 2022
★★★★★ 5/5
GoogleThanks so much to Nick and the Petts Wood team for such a great service right from the start. Always helpful, personal, responsive and friendly. Much appreciated!
Kesta · 28 February 2025
★★★★★ 5/5
GoogleWe are so glad we selected Edmund to sell our house. Nick & Rob, a great team, were completely professional, yet friendly and approachable. Everything went smoothly and to our complete satisfaction. Thank you.
Mel · 23 May 2024
★★★★★ 5/5
GoogleEdmunds have been so helpful in the sale of our house. It took a while due to the housing market, but they went above and beyond and finally got us our purchaser. Thank you to Nick and Rob.
Julie · 20 March 2024
★★★★★ 5/5
GoogleExcellent advice and support. Nick was particularly helpful at keeping the process moving, acting above and beyond to facilitate contact exchange.
Ian · 5 December 2024
★★★★★ 5/5
GoogleGreat support from Nick, Rob and the team.
The sale process made easier by their support and continued communication particularly as we were out of the area and went the extra mile. …
Cath · 23 May 2024
★★★★★ 5/5
GoogleEdmund Estate has been a great experience they were very helpful they answered the questions and helped me with the paperwork. I would highly recommend them to anyone 5 Star Service
Rick · 28 May 2024
★★★★★ 5/5
GoogleRob and Nick have been great through the whole process can't thank them enough and would recommend for buying and selling
thanks guys
Michael · 20 February 2026
★★★★★ 5/5
GoogleWe are so glad we selected Edmund to sell our house. Nick & Rob, a great team, were completely professional, yet friendly and approachable. Everything went smoothly and to our complete satisfaction. Thank you.
M · 15 July 2023
★★★★★ 5/5
GoogleWe had to sell our Aunts house to fund her carehome costs Edmunds were helpful throughout to see the sale sorted.
Richard · 4 May 2024
★★★★★ 5/5
GoogleI have have just completed the purchase of my new home for partner and myself. I have been in the property business for the last 40 years and can honestly say they were first class very professional nothing was to much trouble.
Many thanks
Martin R.PositiveResponsiveness, Professionalism
Martin · 27 August 2021
★★★★★ 5/5
GoogleRob and the team were outstanding in the work they put in to get our purchase over the line during difficult circumstances with an unusually complicated purchase. I don't think we would have got over the line without their persistence and hard work.
Will certainly be using Edmunds again.PositiveResponsiveness, Quality, Professionalism
Kevin · 27 August 2020
★★★★★ 5/5
GoogleRob and the team were outstanding in the work they put in to get our purchase over the line during difficult circumstances with an unusually complicated purchase. I don't think we would have got over the line without their persistence and hard work.
Will certainly be using Edmunds again.
A · 10 August 2020
★★★★★ 5/5
GoogleGood place, good people. Everything is nice, easy and simple with them
Aarif · 23 May 2024
★★★★★ 5/5
GoogleThanks for a great service, Nick , Rob and the team were polite helpful and very professional, I wouldn't hesitate to us Edmunds again, thank you, Kind Regards , MikePositiveQuality
Michael · 27 August 2022
★★★★★ 5/5
GoogleAs an executor, I instructed Edmunds to sell a maisonette with a leasehold property, something I was very unfamiliar with and was going to take some time to sort given the circumstances and solicitor involvement. Rob and Nick provided me with advice, guidance and recommendations every step of the way and kept me regularly informed and updated throughout a fairly length process of getting the lease extended and kept my solicitor updated with all details they required to move the sale along. Absolute first-rate, first-class service from all of the team at Edmunds. Thank you.
Steve · 15 April 2022
★★★★★ 5/5
GoogleWould recommend Edmund and particularly Rob and Nick for their responsiveness and professionalism in dealing with our queries during the purchase process.
Johannes · 12 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.