Trusted Agent profile · Petersfield
★★★★★
189 reviews across 1 platform
24 Lavant Street, Petersfield, GU32 3EW, GU32 3EW
Henry Adams's office in Petersfield, at 24 Lavant Street, is rated 4.0 out of 5 across 189 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Henry Adams Petersfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Petersfield.
Every review we hold for the Petersfield office, from every platform, shown as written. First names only.
5/5
TrustpilotHenry Adams have looked after the…
Henry Adams have looked after the letting of 8 flats for us for about 7 years and they have done an excellent job. Sophie and her team are very professional and helpful always going the extra mile to help the transition between tenants as smooth as possible.
5/5
TrustpilotGood experience!
Alex was very good and made our transition to becoming first time tenants seamless. Honest and easy going and helpful to the end.
5/5
TrustpilotI would like to say how brilliant James…
I would like to say how brilliant James is in the Bognor branch of Henry Adams.Had a problem in the property.Spoke to James about the problem.Hr was straight onto it and is now being sorted.He s very helpful,friendly,polite and professionel
4/5
TrustpilotI viewed and secured a rental property…
I viewed and secured a rental property in March and Alex and the team were fantastic! From start to finish, the communication was timely, support and information really clear. Highly recommend using Henry Adam's
5/5
TrustpilotI had a great experience dealing with Jane
Jane was really knowledgeable and friendly, and I felt comfortable dealing with her. Her communication was good and she always kept me updated. She explains things well and was quick to find out and respond to any queries.
5/5
TrustpilotTotally On The Ball
Brilliant! From start to finish, the team at Henry Adams made the sale of my mum’s house so easy. They arranged for the EPC, chased solicitors, gave me clear and regular updates and gave me contacts to get things sorted. Excellent customer service - exactly how it should be.
Thank you for your 5 star review! :)
5/5
TrustpilotWe have recently started renting from…
We have recently started renting from Henry Adams Storrington. They have been amazing right from the start. I can’t thank Alex enough for dealing with everything so quickly, professionally and with such a kind caring attitude. Responds very quickly to any query, and gives complete peace of mind. 5 stars isn’t enough, I would highly recommend Henry Adams in Storrington, they care about you as a person and are just outstanding.
Thank you so much Nicola, we really appreciate your review!
1/5
TrustpilotThis was not a positive experience for…
This was not a positive experience for us. Although communication was polite, there was no real assessment of our situation. After explaining that I have rented the same property for over 15 years with a perfect payment history, the focus was placed almost entirely on rigid criteria such as requiring a UK guarantor or 6, 12 months’ rent upfront. As a result, there was no realistic way to proceed, despite our long-term stability and full-time employment. While I continue to receive automated property listings, there was no meaningful support or willingness to consider our circumstances on an individual basis at the time we actively needed help. This approach may work for applicants who fit a very narrow profile, but for long-term, reliable tenants with real-life situations, it felt inflexible and discouraging.
1/5
TrustpilotFAKE GOLD ALERT
FAKE GOLD ALERT Henry Adams Fine Art Auctioneers We bought a gold ring from Henry Adams Fine Art Auctioneers in a high-end jewelry sale for nearly £300. When we sent the ring to a jeweler to be resized , we were told by the jeweler that when they machine tested it, it turned out to be fake gold!! We sent it back to Henry Adams, explaining it was fake gold . Their TV celebrity emailed us to tell us, ''It was never sold as gold'' even though it was placed in a high-end jewelry sale... we never got our money back. Proper Betrug Tread with caution.
5/5
TrustpilotI think I'm satisfied overall
I think I'm satisfied overall. Special thanks to Talia Batson for her help and quick handling.
5/5
TrustpilotHenry Adams Storrington Were Amazing
James, Alex and the rest of the Henry Adams Storrington team have been fantastic. Incredibly communicative, forthcoming with nuances and made the entire process as simple as it could be.
Thank you for your 5 star review of Henry Adams Storrington Lettings!
1/5
TrustpilotBe careful when moving out
They were great when moving in but when it came to moving out tried to make outrageous claims from the deposit and then quickly backed down when it went to dispute. Take lots of photos and evidence would be my advice!!!! Also left us 5 days with water coming through the ceiling!!
Hi Samantha, I'm sorry you have had a negative experience. If you would like to discuss your complaint further please contact operations@henryadams.co.uk.
5/5
TrustpilotI have recently rented a property…
I have recently rented a property through the Storrington branch. The whole process went exceptionally smoothly and Alex and the rest of the staff could not have been more helpful. All my questions and queries were dealt with quickly and efficiently.
Thank you for your kind words - I will be sure to pass on to Alex and the Storrington team.
5/5
TrustpilotHenry Adams Letting Agent for property owners
I have used Henry Adams Letting Agent at Storrington for approximately 12 years for the letting and finding of new tenants for my property. Recently my flat was vacated. Alex Bush of the Storrington office speedily found new tenants. During the last few months Alex has been most helpful, friendly and efficient at the same time professional. Along with the manager James Riley they provide a well organised ,competent and caring team that I would highly recommend without any hesitation.
5/5
TrustpilotMoving into rental property
Moving into my rental property through Henry Adams estate agency was a breeze. From start to finish, their communication was top-notch, keeping me informed at every step of the process. The staff were not only professional (massive shout out to Alex) but also friendly, making the whole experience enjoyable. What stood out the most was their transparency, they were upfront about all the details, making sure there were no surprises along the way. Overall, my move-in experience was fantastic. Highly recommend them to anyone looking for a seamless rental process.
1/5
TrustpilotI would give less but it's not…
I would give less but it's not possible, my best advice is to stay away from this agency, from the deepest of my heart
Dear Margaret, We're sorry to hear of your disappointment with Henry Adams - if you'd like to discuss your complaint further please email operations@henryadams.co.uk
5/5
TrustpilotDealt with roxy at Bognor branch …
Dealt with roxy at Bognor branch helped me find a lovley home in felpham, only had a week or so to find a place as I had sold mine and I was lucky enough to get it because of her me and the kids love the house .Also thank you to Rachel with all my questions! Big thank you guys!
Thank you so much Emma, we really appreciate your review!
5/5
TrustpilotAdam came round to value our house
Adam came round to value our house. He was so knowledgeable and talked us through everything. Answered all our questions and more. He really does know his stuff I wouldn’t hesitate in recommending him. We will definitely be calling on him again in the future.
5/5
TrustpilotHenry Adams are fantastic!
We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.
We're so pleased you've found your dream home - we hope you love living there!
2/5
TrustpilotReally disappointing experience with…
Really disappointing experience with Henry Adam trying to sell our property. On three occasions, we've not heard back, despite direct emails and follow up emails. Told it due to a system error. Needless to say we wouldn't recommend this agent for a consistent communication, which is critical if selling your property.
I'm sorry you are disappointed with the service you received from us. If you'd like to discuss further please could you email operations@henryadams.co.uk with your full name and property address?
5/5
TrustpilotIf I could give 10 stars, I would!
If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!
Thank you for your 5 star review - it is very much appreciated.
5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, was a stress free experience which we really needed. Thank you Alex Bush for helping us find a lovely rental. Would definitely use henry adams again in the near future, when we decide to buy. Keep up the good work!
Thank you for taking the time to leave a review, this has been passed to Alex and the team!
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and accommodating to our needs , throughout our buying journey they were very helpful and friendly. I would definitely use this company again .
Thank you for your 5 star review :)
5/5
TrustpilotGreat experience with Henry Adams
We had a great experience with Henry Adams Estate Agents, communication was excellent throughout the entire process. Our designated agent, Adrian Cox, worked tirelessly and efficiently to sell our property. His attention to detail, professionalism and reassuring manner were greatly appreciated. Thank you for all your hard work.
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Tell us what you need and we'll put you in touch. Henry Adams Petersfield hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Petersfield.
