Every review we hold for the Petersfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSouthsea office
Fabulous service from Andy at the Southsea office. Really understood what I was looking for and suggested some lovely properties to view. Great communication during offer process and happy to say I’ve just had an offer accepted on the ideal house for me and my family.
Lorraine · 17 June 2022
Agent replied · 28 December 2024
Good afternoon Lorraine,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular, Andy. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotBrilliant service all round
Samara and Dan from the Southsea branch have been the most helpful and professional estate agents I have come across. Always keeping you up to date and always pro active in finding our perfect home. We really cant thank them enough!
Jean-Paul · 30 December 2022
Agent replied · 28 December 2024
Good morning Jean-Paul,Thank-you for your kind words about Samara & Dan from our Cubitt & West Southsea branch. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotI have rented a property from Cubitt…
I have rented a property from Cubitt and West twice already and my experience has always been very positive. Tyler especially was super helpful and I highly recommend anyone to look for a rental property with Tyler. Approachable, good at communicating, reliable and overall very friendly agent. :)
Daria · 15 February 2022
Agent replied · 28 December 2024
Dear DariaThank you for your kind words about Tyler in our Sutton Lettings Team. I will be sure to pass your comments along.Best RegardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotMaddison, Emily and Amelia
Maddison, Emily and Amelia have been incredibly helpful, proactive and friendly with facilitating the sale of my house. They handled some tricky obstacles and challenges with professionalism and efficiency. They have gone the extra mile at all times providing outstanding customer service. I would highly recommend them.
Tania · 1 April 2022
Agent replied · 28 December 2024
Good afternoon Tania,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 4/5
TrustpilotSafiya did a very good job in showing…
Safiya did a very good job in showing us around a house for sale. She was knowledgeable and efficient.
MR · 15 June 2024
Agent replied · 28 December 2024
Hi,Thanks for taking the time to leave us a review.Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotFriendly
Friendly, helpful and really seemed knowledgeable of the local market
Ana · 19 November 2025
★★★★★ 5/5
TrustpilotI have great experience with the agency…
I have great experience with the agency especially from Mr Marcus Farrow . He is very helpful and honest. Thank you so much for being nice to me.
Saranya · 7 December 2023
Agent replied · 28 December 2024
Hi Saranya,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how helpful and honest he's been throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI use Cubitt & West at least a couple…
I use Cubitt & West at least a couple of times a year to sell development properties and will carry on using them in the future. They always keep me in the loop with viewers and Julie keeps me updated weekly with her sales chasing.
Luke · 9 June 2022
Agent replied · 28 December 2024
Good afternoon Luke,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
Trustpilotjust adorable
just adorable. I rented my first apartment here in uk with cubitt & west. the process was very simple and super fast. my huge gratitude to Ciaran Street who was super attentive and calm with me because I don't speak English well, I highly recommend
Hericka · 8 June 2022
Agent replied · 28 December 2024
Dear HerickaThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotThe company has been extremely helpful…
The company has been extremely helpful in guiding us thru the formalities of becoming a landlord. We are grateful.They have informed us promtly when issues have been raised.
Mrs · 1 December 2023
Agent replied · 28 December 2024
Hi Eva,Thank you for leaving a review! We're delighted to hear how extremely helpful you've found our agents to be as they've guided you through the process of becoming a landlord.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotAndrew and Julie
Andrew, Julie and the whole team absolutely fabulous. I love working with people who are professional, knowledgeable and driven. They got me the best price for my house and made sure things ticked over properly towards completion. I felt I was in good hands through out. Highly recommend 👌
Fiona · 31 October 2021
Agent replied · 28 December 2024
Good morning,Thank-you for your kind words about Andrew & Julie from the Portsmouth office of Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotAbigail from Cubitt&West was extremelly…
Abigail from Cubitt&West was extremelly fast and very helpfull, sorting our boiler issue in 24 hours. We have been with cubitt&west for over 5 years now and can't complain!!
Iulian · 24 October 2023
Agent replied · 28 December 2024
Hi Iulian,Thank you for leaving a review! It's great to hear how positive your experience with our agent has been over the 5 years you've been with us, and how helpful Abigail has been in getting issues sorted quickly for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotA great moving experience
Everyone at Cubitt and West were very helpful, informative and friendly.Julie,Andy,Lorraine and Ed were so kind and responded well to questions of concern. I would highly recommend them to family and friends.
Mr · 3 August 2023
Agent replied · 28 December 2024
Hi Wayne,Thank you for leaving a review! We're delighted to hear how helpful, informative and friendly you've found our team to be.Best wishes,Cubitt & West.
★★★★★ 2/5
TrustpilotDid not return phone calls. No personal service. just generic emails.
First experience with Cubitt and West 3 years ago, 100% very proactive. This time round with a different branch, more recently despite promise of call backs, none received and the opposite experience. Not proactive or responsive at all. Moved sale of house to a local competitor and wouldn't use again or recommend Cubitt and West. Quite disappointed.
Caroline · 17 January 2024
★★★★★ 5/5
TrustpilotI chose Cubitt & West to sell an…
I chose Cubitt & West to sell an inherited property due to their ability to vet buyers and arrange viewings with very little involvement being required by myself.They provided frequent updates throughout the process.
Gareth · 2 June 2023
Agent replied · 28 December 2024
Hi Gareth,Thank you for leaving a review! It's brilliant to hear how positive your experience with our team has been whilst selling your inherited property.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotProfessional, Reliable and Efficient
Thank you very much to Maddison, Robin, Nicola and Julie for the support and excellent service I have received so far with my property search. I would thoroughly recommend Cubitt and West for their professional approach, reliability and efficiency.
Gill · 22 December 2022
Agent replied · 28 December 2024
Good morning Gill,Thank-you for your kind words about Maddie, Robin, Nicola & Julie at our Cubitt & West Waterlooville branch. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotCubitt and West - an inadequate letting agent
Cubitt and West (C&W) managed my maisonette for 20 months. I have been disappointed with the service that they provided, and I am not able to recommend them as letting agents. I am not a “professional” landlord; I was obliged to leave my lovely home and needed to have it occupied in my absence. C&W offered a fully managed letting package, with a comprehensive range of services and a lot of reassurances set out in detail in their literature. Sadly, for me this turned out to be all talk and little action. The C&W service is of the headless chicken style; “the tenant has contacted us to say that …. (the boiler is not working; the water has a chemical taste; the bathroom door handle is broken). Please advise”. Of course, I had a list of trusted contractors who had worked for me for years, and I was okay about getting them to do some of the work. But when there was a job that they could not do, the C&W contractors either did not turn up at all (= a very unhappy tenant) or charged me three times the going rate for the work. Essentially, I have been paying over £1500 a year for a messaging service; C&W acting as an intermediary between the tenant and me. Sure, that meant that I did not get phone calls from the tenant at 3.00 a.m., but I could have avoided that by managing my property myself using a dedicated WhatsApp group. Of course, C&W did find the tenant, but only by offering him the maisonette at rent £300, £400 below the going rate! Overall, an unhappy experience, and one that does not compare with what I have been told by friends and relatives of their dealings with other letting agents. Cubitt & West, never again!
John · 2 November 2021
★★★★★ 5/5
TrustpilotDaniel was so very helpful
Daniel was so very helpful. He was polite interested and overall a really nice person , hope he finds our new home we are hopeful. Thankyou Dan .
Jane · 28 May 2022
★★★★★ 5/5
TrustpilotMarcus and Abbie have been brilliant in…
Marcus and Abbie have been brilliant in our journey of finding our home . They have been extremely helpful and some how made everything we wanted possible. I am so glad we went with cubitt and west to find the perfect house for us.
Millie · 23 May 2022
Agent replied · 28 December 2024
Good afternoon Millie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus & Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWhat a team
Madison, Nicola and Emma could not have been more helpful and made the whole experience of selling out property a breeze, couldn’t recommend them enough.
Consumer · 10 January 2024
Agent replied · 28 December 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they were able to make the selling process such a breeze for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotSales and Progress deserve a mention and thanks
During the long procedure Julie Bramble has kept me informed and sane! Without Samara initially and Julie I would have been ready to give up. Thankyou so much for being there.
P · 14 August 2023
Agent replied · 28 December 2024
Thank you for leaving a review! It's great to hear how Julie has been able to keep you informed, as well as sane, throughout what's been a long process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotWhat a STAR
What a STAR! Cailean Burns and the team have been. Really personable and friendly, always there to help and support with a smile on his face.
Alex · 11 August 2022
★★★★★ 5/5
TrustpilotVERY PROFESSIONA. IMPRESSIVE!!
The process with Cubitt and West was extremely professional and efficient. Jenny was polite but helpful and warm at the same time. Response time was always prompt: impressive!!
Estee · 13 May 2022
★★★★★ 5/5
TrustpilotGreat experience!
Ashleigh has been very kind and helpful throughout our moving process thus far! She’s been lovely to work with.
Ainsley · 18 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
