Trusted Agent profile · Peterlee
★★★★★
1,295 reviews across 2 platforms
2 Yoden Way, Peterlee, SR8 1BP, SR8 1BP
Pattinson's office in Peterlee, at 2 Yoden Way, is rated 4.3 out of 5 across 1,295 reviews on two platforms, including 194 Google reviews rated 4.5.
Every review we hold for the Peterlee office, from every platform, shown as written. First names only.
5/5
TrustpilotOur house had been up for sale with a…
Our house had been up for sale with a local agent foe 16weeks with hardly any interest. After moving to Pattinsons the have had 2 offers within a month. The staff are very friendly and helpful. It has certainly help ease what is a very stressful time.Thank you
5/5
TrustpilotEmma and Dean have been absolutely…
Emma and Dean have been absolutely amazing throughout are full sale! Always took the time to talk to us about what was happening next they’re amazing! Can’t thank them enough:)
5/5
TrustpilotHouse sale
Very helpful staff at the whickham branch, tia smearing kept us informed ever step of the way. House sale went with no problem s at all. Would use them again.
2/5
TrustpilotWas brilliant until the after sales
Was brilliant until the after sales. Do not use the recommended solicitor. The recommended solicitor is very poor customer service.
5/5
TrustpilotI had a really good experience with Keri…
I had a really good experience with Pattinson's in gosforth. They were very helpful throughout the process of moving and were able to find all the answers to my questions. They also managed to organise for me to be called by the tenant shop for me to organise my bills.
5/5
TrustpilotWelcoming
Welcoming, professional alert to what my requirements were. Wouldn’t hesitate to recommend this company. Helen the office manager was a pleasure to deal with and speak with Nice change not just to be rerouted to a website and speak with real people who want to understand and help. 5 Stars all the way
5/5
GoogleLovely helpful staff. Always ready to jump onto the challenge. They helped auction properties i was failing to sell. And are now set to manage my other properties
5/5
TrustpilotThey kept intouch through of the full…
They kept intouch through of the full progress even though I was ringing them nearly everyday
5/5
GoogleExcellent advice and service. Property sold at auction for exactly the price Pattinson's advised it should sell at. I was impressed with the whole auction process.
5/5
TrustpilotPattinsons have been fantastic
Pattinsons have been fantastic throughout the whole process of my property sale, would highly recommend
5/5
TrustpilotJoanne was brilliant
Joanne was brilliant. Very good service.
5/5
GoogleAbsolutely brilliant. I'm so pleased with Pattinsons as they found me my dream home. Would def recommend.
2/5
GoogleConstant chasing of updates during property sale. Conflicting information depending who answered the phone. Charged £660 extra in error on final bill. Didn't feel professional at times.
1/5
TrustpilotUnhelpful and rude employees
Have been contacting this company for repairs for a month now and they keep sending people to look at the property but not doing any repairs. The customer service are rude and just want to get you off the phone as soon as possible.
5/5
TrustpilotAmazing staff
All the staff have gone out of their way to help us with our rental arrangements. They have always been professional and kept in touch throughout our negotiations.
5/5
TrustpilotDedicated staff
One couldn't ask for a more attentive, dedicated team; and I am a happier renter because of that.
1/5
TrustpilotArrived 45 mins late
Arrived 45 mins late. No apology. Thought my 3 bed detached was a 2 bed semi. Just awful. Avoid
Good morning, I'm sorry to hear that you found our services unsatisfactory. If you could please email socialmedia@pattinson.co.uk with more information so that this issue can be looked into further.
5/5
GoogleGreat experience with the sales team at Pattinsons in Peterlee, who went the extra mile to get my house photos and brochure sorted and in bring my property promptly to market - I would definitely use them again!
5/5
GoogleFriendly, Fast process. Easy to deal with. Reasonable fees when solicitor is included. I have used Pattinsons to sell other property and would use them again.
5/5
GoogleExcellent service and advice especially from James Humphrey dealing with my sale
4/5
GoogleSmooth running viewing apart from not being able to answer any of my questions. Office staff very proficient
5/5
TrustpilotGreat experience from start to finish!
5/5
TrustpilotVery good and getting back to you with…
Very good and getting back to you with answers, lovely people, really good
5/5
TrustpilotCarley washington
Carley from washington branch called out to 38 Banbury to value the property. She was very efficient very polite. Would deal with carly and Pattinsons again. Great company
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