Trusted Agent profile Β· Peterlee

Hunters Peterlee reviews

2.4

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669 reviews across 3 platforms

5 Yoden Way, Castledene Shopping Centre, Peterlee, Durham, SR8 1BP, SR8 1BP

Hunters's office in Peterlee, at 5 Yoden Way, is rated 2.4 out of 5 across 669 reviews on three platforms, including 54 Google reviews rated 3.1.

Google logo

3.1 / 5

54

Reviews on Google

This office

Facebook logo

3.0 / 5

4

Reviews on Facebook

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Peterlee office, from every platform, shown as written. First names only.

1/5

Trustpilot

I can't complain about these letting agents as I signed an agreement not too so that we could get some of our deposit back...

I can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.

Ian Β· 2 October 2018

5/5

Trustpilot

Hunters Barkingside

Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*

Dale Β· 1 October 2019

5/5

Facebook

Where do I start? I have used Hunters to both manage my rental properties as well as selling other properties. Craig has valued and sold 4 houses for me in the last 6 months with each taking less than 4 days to attract an acceptable offer. When issues have cropped up during these sales he has calmly worked to keep the process moving and ensure completion each time. He is both Innovative and knowledgeable in the entire process. Their rental management service is also very easy and transparent making it a simple for landlords and tenants. Ben takes all the stresses away and deals with all aspects of the rental process. Automated payments finalise a very streamlined process. Definitely my estate Agent of choice! Peter Siberry Siberry Homes Ltd.

Peter Β· 18 February 2018

1/5

Trustpilot

We had so many issues

We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.

Molly Β· 23 April 2021

5/5

Trustpilot

House to let

Friendly, efficient and professional service.

Customer Β· 5 September 2025

5/5

Trustpilot

KIRSTIE KAY

This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.

Eli Β· 23 June 2024

5/5

Trustpilot

Great service

Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again πŸ‘πŸ‘

Jayne Β· 21 November 2023

1/5

Trustpilot

I made enquiries about a house for sale…

I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .

David Β· 18 August 2020

1/5

Google

They did not show up for house viewing on the 4th March 2023 which I waited 20mins and that caused delays on my next viewing The Person I booked the viewing over the phone was Ben. Also when I called they did not answer the phone. Quite unbelievable as I had travelled in from London

Review Β· 24 March 2023

1/5

Google

Did not show up for house viewing and did not answer the phone. Quite unbelievable as I had travelled miles and was told when I went to their office that the house had an offer 25% over asking price in easington. I cannot believe this is the case. I would not recommend this agent

Karen Β· 24 March 2023

1/5

Trustpilot

People be alert avoid at all cost like…

People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.

Uzma Β· 9 October 2020

1/5

Google

Instructed Hunters to let the flat we own. Trying to get feedback was difficult to say the least as calls were never returned and e-mails not responded to. To make matters worse an interested party contacted us directly to say that they had requested a viewing on 3 occasions and no one got back to them, so we promptly took the instruction away from them.

Colin Β· 10 October 2021

1/5

Trustpilot

Data Breach !

I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !

Kashif Β· 8 April 2021

5/5

Trustpilot

Laura from hunters buntingford has been…

Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!

Andy Β· 29 July 2023

5/5

Trustpilot

Would highly recommend Hunters Heswall

Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.

Caroline Β· 18 June 2021

1/5

Facebook

Viewed house Saturday told would receive application form and the landlord would chose tenant end of this week. Haven’t even received an application form and apparently they have a tenant…. Very unprofessional

Kelsey Β· 15 June 2021

Agent replied Β· 22 February 2025

Hi Kelsey, apologies about this, however, the landlord found his own tenant for his property, therefore we were not able to offer an application on this property.

1/5

Trustpilot

Agent hung up on me when i called to…

Agent hung up on me when i called to enquire about a property

BillieJoJanes Β· 13 March 2025

5/5

Trustpilot

Great service,reasonable fee and more…

Great service,reasonable fee and more importantly regular communication and updates. Would wholly recommend 5✨️ service

Arron Β· 7 February 2025

1/5

Trustpilot

Extremely disappointing sales experience

It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?

Umar Β· 18 February 2021

1/5

Trustpilot

Terrible

Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.

In Β· 14 March 2024

5/5

Google

I recently purchased from Craig, honestly nothing bad to say , what a great sales agent. Very easy to deal with, responsive and has the best recommendations. Deal with Craig from hunters and your good πŸ‘ Definitely recommend !

Ahmed Β· 10 October 2023

1/5

Trustpilot

Thank You but No...

Dagenham Branch quoting Β£420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.

Tadas Β· 22 September 2024

1/5

Trustpilot

Rude manager (Sarah)

Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell

Lara Β· 13 July 2021

1/5

Trustpilot

Poor service and follow-up on enquiries

I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.

Jon Β· 4 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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