Every review we hold for the Penzance office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the very first moment my partner and I met Theresa (the lovely lady who showed us around the home we currently live in), we have felt so at ease and comfortable around everyone at PRH. Theresa, Bex and Lowena are a truly wonderful team who went out of their way to help us get set up in our new house and to welcome us to the area. Nothing is ever too much trouble for them. Renting a house with them has felt like a lovely and exciting journey, instead of all the usual stress that normally comes with moving house. They are not your average estate agency - they give eveything a really personal touch, which we so appreciate. They made the experience truly special for us by being there every step of the way. We simply cannot thank them enough.
Nicole · 12 April 2024
★★★★★ 5/5
GoogleA great service in selling my mums house from Teresa and the team. Friendly and straightforward keeping us informed along the way. Not to mention their competitive rates! Would definitely recommend.
Steph · 12 April 2024
★★★★★ 5/5
FacebookCannot recommend Theresa James enough. Nothing was too much to ask. Efficient, helpful, friendly and always kept me up to date with the sale of my property. Fantastic service!!!
Sammy · 5 December 2019
Agent replied · 21 March 2026
Thank you so much for your kind words. It was our pleasure to work with you. We wish you all the best.
★★★★★ 5/5
GoogleIt was a lengthly and difficult sale as I was out of the country but Theresa and Lowena were fantastic throughout the entire process. Their dedication and professionalism are a real credit to them.
Amarula88 · 22 June 2023
★★★★★ 5/5
GoogleMy experience with PRH has been very positive. Theresa and Lowena work in a professional, friendly manner. Theresa used her good communication skills as she negotiated with my solicitor and the sellers during the purchase of my house. Her notebook is an asset! Rob’s help as a handyman has been invaluable, turning his hand to a number of jobs including tiling. A great team! Carry on the good work!
Christine · 12 April 2024
★★★★★ 5/5
GoogleAfter a sell of a house and finding me somewhere else warm and homely to move into, I cant thank Theresa, Bex and Lowenna enough. A ovely family run agents, and always smiling.
Chris · 22 June 2023
★★★★★ 5/5
GoogleTheresa and the team are fantastic!
Very professional, caring and super efficient. They are friendly and supportive and guided us through the process.
They also kept us calm when we hit problems. We can’t recommend them highly enough!
Baz and Kay RoscoePositiveResponsiveness, Professionalism
Kay · 22 June 2022
★★★★★ 5/5
GoogleI have been going through the difficult process of selling a house. Theresa and her team were so helpful and couldn’t have done more to guide me through this. I would recommend PRH as being a caring, efficient and reliable estate agent
Pat · 22 June 2022
★★★★★ 5/5
GoogleI have recently just bought my first home and would like to say a big thank you to Theresa and her team at PRH, I found them very helpful and a great support through the whole process,
I highly recommend them and would definitely use them again .
Helen · 22 June 2020
★★★★★ 5/5
GoogleCannot recommend PRH enough! I have used them to sell 2 properties now and on both occasions the sales have gone smoothly and quickly thanks to their great communication skills. The whole team are a pleasure to deal with and I wouldn't hesitate to use them again if needed. Thank you again to the fab PRH team of Theresa, Lowena & Becs!!
Holly · 12 April 2024
★★★★★ 5/5
GoogleI'm currently renting with PRH and have known them for a while. They are honest, caring and diligent estate agents who care for their tenants. I have little worry if I feel something is amiss and feel more than happy to contact them. Any problems are swiftly resolved. I would recommend these guys to anyone and everyone.
William · 12 April 2024
★★★★★ 5/5
GoogleAbsolutely first class from the viewing to the final purchase of a 2 bed house in Penzance. We had a very nice personal experience working with Theresa. She managed everything from price negotiation and communication with the vendor to managing the small complication of the house having current rental tenants in place, and managing the transition of their letting agreement to us. Highly recommended.
Mark · 22 June 2023
★★★★★ 5/5
GoogleJust bought and moved into my 1st home, Theresa and the team have been fantastic throughout. Constantly kept me updated and provided excellent service with that personal touch that is so often lacking. Fantastic, highly recommend.
Kelly · 22 June 2020
★★★★★ 5/5
GoogleI rarely write reviews but I couldn't not give PRH the recognition they deserve. Absolutely incredible service! The customer service has been spot on and clearly Becky and Lowenna are very passionate about their jobs. Thankyou Thankyou Thankyou for sorting me and my daughter out with our new home ❤️
Madeleine · 12 April 2024
★★★★★ 5/5
FacebookI have worked with this Agent for a number of years now They have sold for me, to me and managed my rental properties i would highly recommend them
Helen · 25 May 2023
Agent replied · 21 March 2026
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Or Email: elizabethbays70@gmail.com
Facebook: Elizabeth Bays
★★★★★ 5/5
GooglePRH have been an absolute dream through this process for me. An incredible group of women who feel like friends, they're warm and caring and so so supportive. 100% reccomend to anyone. Thank you guys you're the best ♡ xxxxx
Molly · 12 April 2024
★★★★★ 5/5
GoogleTheresa and her team have amazing local knowledge of Penzance, Penwith and West Cornwall.
I would thoroughly recommend their services to anyone.
Jon · 22 June 2020
★★★★★ 5/5
GoogleI have just recently started renting a property through PRH estate agents, Lowena and the rest of the team have been absolutely outstanding to deal with and they have made life very easy for me to be able to move property
5 star in every aspect.
Lewis · 22 June 2023
★★★★★ 5/5
GoogleSpoke to Gaby, has gone above and beyond!! Can't thank you enough!!
Ben · 22 June 2021
★★★★★ 5/5
GoogleHaving just recently moved away from my home I cannot thank PRH enough for making my first time renting easy and smooth, a great, warm and welcoming team who are never afraid to help out when its needed!
J · 22 June 2023
★★★★★ 1/5
GoogleI’ve had the misfortune to deal with several staff at PRH. I found them to be very unhelpful, evasive, unprofessional, and extremely condescending. Eventually, after 18 months, 3 letters from Cornwall Council and from the RSPCA the issue has finally been resolved - click on my name above to see the photos of what we put up with
Shiela · 23 June 2019
★★★★★ 5/5
GoogleI've dealt with PRH as both a tenant and landlord over the past three years, and have found their entire team to be consistently warm, friendly, professional and knowledgeable. I'd have no hesitation in recommending their letting service. Appreciate their hard work.
Mal · 22 June 2021
★★★★★ 5/5
GoogleI had really good service from PRH, excellent team who helped me buy my lovely apartment. Very helpful, I could recommend PRH.
Maria · 22 June 2023
★★★★★ 5/5
GoogleAll the staff here are lovely
Jack · 12 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
