PRH Estate Agents Penzance reviews

★★★★★ 5/5

Google

My experience with PRH has been exceptional and difficult to put into words. They surpass the duties of any estate agent I've ever encountered. They are completely focused on the customer and finding solutions. As a landlord, I was always kept informed, and their communication was excellent and responsive. The team is super friendly and genuinely committed to ensuring that all parties are satisfied, allowing for a hassle-free life. This means I have more time to enjoy walks on the beach and truly appreciate life, just as it should be!

Kevin · 11 June 2026

★★★★★ 5/5

Google

Theresa dealt with the sale of our house I cannot praise her enough. Professional, and efficient whilst being friendly and helpful keeping us informed of what was happening she made the whole experience as stress free as possible would definitely recommend PRH

Beryl · 11 February 2026

★★★★★ 5/5

Google

From the very first moment my partner and I met Theresa (the lovely lady who showed us around the home we currently live in), we have felt so at ease and comfortable around everyone at PRH. Theresa, Bex and Lowena are a truly wonderful team who went out of their way to help us get set up in our new house and to welcome us to the area. Nothing is ever too much trouble for them. Renting a house with them has felt like a lovely and exciting journey, instead of all the usual stress that normally comes with moving house. They are not your average estate agency - they give eveything a really personal touch, which we so appreciate. They made the experience truly special for us by being there every step of the way. We simply cannot thank them enough.

Nicole · 9 April 2024

★★★★★ 5/5

Google

A great service in selling my mums house from Teresa and the team. Friendly and straightforward keeping us informed along the way. Not to mention their competitive rates! Would definitely recommend.

Steph · 9 April 2024

★★★★★ 5/5

Google

After a sell of a house and finding me somewhere else warm and homely to move into, I cant thank Theresa, Bex and Lowenna enough. A ovely family run agents, and always smiling.

Chris · 12 December 2023

★★★★★ 5/5

Facebook

Cannot recommend Theresa James enough. Nothing was too much to ask. Efficient, helpful, friendly and always kept me up to date with the sale of my property. Fantastic service!!!

Sammy · 5 December 2019

★★★★★ 5/5

Google

It was a lengthly and difficult sale as I was out of the country but Theresa and Lowena were fantastic throughout the entire process. Their dedication and professionalism are a real credit to them.

Amarula88 · 11 October 2023

★★★★★ 5/5

Google

After a sell of a house and finding me somewhere else warm and homely to move into, I cant thank Theresa, Bex and Lowenna enough. A ovely family run agents, and always smiling.

Chris · 11 October 2023

★★★★★ 5/5

Google

I have been going through the difficult process of selling a house. Theresa and her team were so helpful and couldn’t have done more to guide me through this. I would recommend PRH as being a caring, efficient and reliable estate agent

Pat · 11 October 2022

★★★★★ 5/5

Google

My experience with PRH has been very positive. Theresa and Lowena work in a professional, friendly manner. Theresa used her good communication skills as she negotiated with my solicitor and the sellers during the purchase of my house. Her notebook is an asset! Rob’s help as a handyman has been invaluable, turning his hand to a number of jobs including tiling. A great team! Carry on the good work!

Christine · 9 April 2024

★★★★★ 5/5

Google

I have recently just bought my first home and would like to say a big thank you to Theresa and her team at PRH, I found them very helpful and a great support through the whole process, I highly recommend them and would definitely use them again .

Helen · 11 October 2020

★★★★★ 5/5

Google

Theresa and the team are fantastic! Very professional, caring and super efficient. They are friendly and supportive and guided us through the process. They also kept us calm when we hit problems. We can’t recommend them highly enough! Baz and Kay Roscoe

Kay · 11 October 2021

★★★★★ 5/5

Google

Cannot recommend PRH enough! I have used them to sell 2 properties now and on both occasions the sales have gone smoothly and quickly thanks to their great communication skills. The whole team are a pleasure to deal with and I wouldn't hesitate to use them again if needed. Thank you again to the fab PRH team of Theresa, Lowena & Becs!!

Holly · 9 April 2024

★★★★★ 5/5

Google

I'm currently renting with PRH and have known them for a while. They are honest, caring and diligent estate agents who care for their tenants. I have little worry if I feel something is amiss and feel more than happy to contact them. Any problems are swiftly resolved. I would recommend these guys to anyone and everyone.

William · 9 April 2024

★★★★★ 5/5

Google

Absolutely first class from the viewing to the final purchase of a 2 bed house in Penzance. We had a very nice personal experience working with Theresa. She managed everything from price negotiation and communication with the vendor to managing the small complication of the house having current rental tenants in place, and managing the transition of their letting agreement to us. Highly recommended.

Mark · 11 October 2023

★★★★★ 5/5

Google

I rarely write reviews but I couldn't not give PRH the recognition they deserve. Absolutely incredible service! The customer service has been spot on and clearly Becky and Lowenna are very passionate about their jobs. Thankyou Thankyou Thankyou for sorting me and my daughter out with our new home ❤️

Madeleine · 9 April 2024

★★★★★ 5/5

Google

Just bought and moved into my 1st home, Theresa and the team have been fantastic throughout. Constantly kept me updated and provided excellent service with that personal touch that is so often lacking. Fantastic, highly recommend.

Kelly · 11 October 2019

★★★★★ 1/5

Facebook

Owner has a disgusting mouth on her. She has a condescending attitude and I would never move my let’s for her to manage. Shocking unprofessional behaviour.

Liz · 17 May 2023

★★★★★ 5/5

Google

PRH have been an absolute dream through this process for me. An incredible group of women who feel like friends, they're warm and caring and so so supportive. 100% reccomend to anyone. Thank you guys you're the best ♡ xxxxx

Molly · 9 April 2024

★★★★★ 5/5

Google

Theresa and her team have amazing local knowledge of Penzance, Penwith and West Cornwall. I would thoroughly recommend their services to anyone.

Jon · 11 October 2020

★★★★★ 5/5

Google

I have just recently started renting a property through PRH estate agents, Lowena and the rest of the team have been absolutely outstanding to deal with and they have made life very easy for me to be able to move property 5 star in every aspect.

Lewis · 11 October 2023

★★★★★ 5/5

Google

Having just recently moved away from my home I cannot thank PRH enough for making my first time renting easy and smooth, a great, warm and welcoming team who are never afraid to help out when its needed!

J · 11 October 2023

★★★★★ 5/5

Google

Spoke to Gaby, has gone above and beyond!! Can't thank you enough!!

Ben · 12 December 2020

★★★★★ 5/5

Google

Spoke to Gaby, has gone above and beyond!! Can't thank you enough!!

Benjamin · 11 October 2020