Trusted Agent profile · Penzance

Linden South West Penzance reviews

2.5

★★★★★

485 reviews across 1 platform

York House, Penzance, TR18 2FU

Linden South West's office in Penzance, at York House, is rated 2.5 out of 5 across 485 reviews on 1 platform.

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485

Reviews on Trustpilot

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Reviews may appear on more than one platform.

Reviews

Every review we hold for the Penzance office, from every platform, shown as written. First names only.

1/5

Trustpilot

do not touch with a bargepole

Still trying to sort out massive structural problems three years on. Currently have water pouring in through a bay window, contacted Linden weeks ago. We continue to sit amongst the buckets whilst it ruins our brand new wooden floor

Freya · 16 February 2020

1/5

Trustpilot

From start to finish it has been such a…

From start to finish it has been such a bad experience and to this day 2yrs on I still have snagging issues that haven't been resolved Nhbc are no better as I believe strongly they they are working together.

Amrik · 27 November 2019

1/5

Trustpilot

Would give Zero stars if I could!!!!

Would give Zero stars if I could!!!!Shocking company who simply don’t care after they have your money!It’s very simple Don’t buy from them.Customer service and communication is zero.Plenty of other decent home builders to choose from.

Stephen · 28 August 2020

1/5

Trustpilot

DO NOT USE PCR AGENCY FOR HIRING…

DO NOT USE PCR AGENCY FOR HIRING LABOURS COZ THEY DONT PAY THE WORKERS! YOU WANNA BUILD YOUR HOUSES FOR FREE ?

DZ · 29 November 2022

1/5

Trustpilot

The worst company and people I have ever dealt with

If there was a button for no stars I would press it. These people are horrible don't deal with them. They don't care about people they just care about taking your money.

Julie · 4 July 2021

1/5

Trustpilot

Unsafe sites that’s look vile for…

Unsafe sites that’s look vile for homeowners to live on. Rude staff who have screamed “unlucky you puss” when fallen from bike. Disgusting. Wouldn’t buy a house from these if it’s the last thing I do.

Mr · 2 July 2020

1/5

Trustpilot

Cowboy Builders Thirsk

Crap. Not much more to say. Cowboy Builders if you can call them builders…..Do not buy from them, full of waffle and nothing else…..

Mal · 26 July 2022

1/5

Trustpilot

Terrible brickwork

Terrible brickwork. Way out of spec according to HSBC but its all covered by looking not obtrusive at the distance of over 10 meters in broad daylight!

Mark · 16 January 2022

1/5

Trustpilot

worst houses you can meet in your life

worst houses you can meet in your lifeunfinishedcracked wallsproblems with their helpnoisy estatethey don't do it on timeI do not recommendif you want to buy a houseThink 10 times !!!!!

Mich · 9 July 2021

1/5

Trustpilot

Please don’t ignore these reviews.

Please don’t ignore these reviews.We had problem free problem with our home. We’ve lived here for 5 years now and we have decided to move on rather than waste more time fighting Linden.

Mary · 1 September 2020

1/5

Trustpilot

Purchased a new house from these …

Purchased a new house from these clowns. How they are still trading is beyond me.Poor customer servicesPoor workmanship Poor communication Now having to peruse through the courts to get the work correctedCrowd hill green site fair oak

Derek · 20 April 2017

1/5

Trustpilot

Non existent upkeep of management of development

Don’t hand over the maintenance management to FirstPort

Anne · 4 August 2023

1/5

Trustpilot

To Caveat Emptor

To Caveat Emptor - if you see this message, please contact me. I have ready both of your reviews in their entirety.You can private message me, I'm on FB and also Twitter@yvette86129589

Yvette · 2 September 2019

1/5

Trustpilot

Set opening times don’t mean they’re actually open...

Wanted to talk to someone in the marketing suite today @ Brampton Park. Went there 3 times during their opening hours and no one was there.Annoying. Won’t be going back.

Megan · 11 January 2020

5/5

Trustpilot

Very helpful and friendly!

Rating only, no written review.

Grace · 27 May 2026

Agent replied · 1 June 2026

Hi Grace, We're glad you enjoyed your experience. Thank you for your kind words. Kind Regards, Marcus Linden Homes

5/5

Trustpilot

Katie a great help

Jane · 25 May 2026

Agent replied · 1 June 2026

Hi Jane, We appreciate your kind words and will be sure to pass your review onto Katie. Kind Regards, Marcus Linden Homes

1/5

Trustpilot

Driffield, Heartlands

Driffield, HeartlandsLooked at buying on this site. Affordable housing as soon as you pull into site, Prevalent drug dealing in part of the affordable housing. Not prepared to spend £250k+on this site.

Norman · 10 July 2018

5/5

Trustpilot

Wow o

Timothy · 14 May 2026

Agent replied · 1 June 2026

Hi Timothy, We are so happy to hear about your wonderful experience and appreciate you sharing your kind words. We are glad our team provided such excellent service. Thank you for your positive feedback! Kind Regards, Marcus Linden Homes

1/5

Trustpilot

AVOID

We have been a sold a poor home. Please avoid.

Rebecca · 21 December 2022

1/5

Trustpilot

Terrible customer service

Terrible customer service. Very little response, empty promises, unfriendly. Think twice before buying a house from them. They appear to ignore you in the hope you complete snagging repairs yourself.

Simon · 5 October 2017

1/5

Trustpilot

3 years in and still waiting for…

3 years in and still waiting for snagging to be completed. Also now refusing to do work which was agreed.

Matthew · 26 March 2021

1/5

Trustpilot

Bloody awful

Bloody awful. Stitched us up on the freehold before the ink was dry on the leases and failed to fix faulty dangerous central heating flues

Alain · 6 September 2019

1/5

Trustpilot

Absolutely disgusting company

Absolutely disgusting company, 5 days before we were due to part exchange our old house for a new one they backed out, avoid at all costs

Liam · 17 December 2018

1/5

Trustpilot

Shinfield Meadows -7 months work incomplete

It has been 7 months since we have moved into shinfield meadows but not a single snag done. They haven't finished with the basic mastic, paintings etc.

Ann · 3 March 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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