5/5
TrustpilotSo far so good!
Kate in the sales office has been helpful from day one!We have not yet completed but should be in the coming weeks. All happy so far.
Trusted Agent profile · Penrith
Charles Church Lancashire Penrith reviews
★★★★★
798 reviews across 1 platform
Carleton Hill Road, Carleton, Penrith, CA11 8BY
Charles Church Lancashire's office in Penrith, at Carleton Hill Road, is rated 4.2 out of 5 across 798 reviews on 1 platform.
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Tell us what you need and we'll put you in touch. Charles Church Lancashire hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penrith.
Reviews
Every review we hold for the Penrith office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTrying to get answer back from charles…
Trying to get answer back from charles church is unbelievable. Being waiting for a month for a issue with drains. Still have heard nothing.
5/5
TrustpilotExcellent customer service attention to…
Excellent customer service attention to detail and great updates on builds
5/5
TrustpilotHelpful Staff
No issue. Helpful staff and really good service.
5/5
TrustpilotFrank was amazing
Frank was amazing!
Agent replied · 25 December 2025
Hello Louise, Thank you for leaving us your review. We would really like to share this with the correct team and would be grateful if you could respond to Trustpilots request for further information and provide your plot number and development. Best wishes, Ellie
1/5
TrustpilotUnfortunately I have one of their…
Unfortunately I have one of their houses. Premium price...inferior product. Think again before parting with your cash.
4/5
TrustpilotMe and me mum go here
Me and me mum go here. Excellent service of the priest.
1/5
TrustpilotThink these 5 star reviews may be bogus…
Think these 5 star reviews may be bogus call me cynical( employees)?
4/5
TrustpilotFantastic service
5/5
TrustpilotVery good job.
Rating only, no written review.
Agent replied · 26 December 2024
Thank you Olaf, we shall pass on your comments to the team who will be thrilled.Holly
5/5
TrustpilotExcellent customer care
Constant feedback
Agent replied · 27 October 2024
Dear Emma,We are delighted with your review, thank you.Lucy
5/5
TrustpilotALL WENT AS PLANNED
Rating only, no written review.
Agent replied · 27 October 2024
Hi Kenneth, This is a great review, thank you.Best wishes,Kat
5/5
TrustpilotGreat and helpful staff
Rating only, no written review.
Agent replied · 27 October 2024
Good afternoon, your review serves as a great motivation for us to continue delivering outstanding service to all our customers, thank you!Rose
4/5
TrustpilotExplained the purchasing process well
Rating only, no written review.
Agent replied · 27 October 2024
Good afternoon, Thank you taking the time to write your review, it's always lovely to hear from happy customers.Best wishes,Rose
5/5
TrustpilotSmooth process
Rating only, no written review.
Agent replied · 10 June 2024
Thanks so much John, we are thrilled to hear you are having a good experience.Holly
5/5
TrustpilotVery helpful
Agent replied · 10 June 2024
Hi Stephen, Thanks so much for your review.Best wishes,Kat
5/5
TrustpilotHelpful member of staff in the showroom.
Rating only, no written review.
Agent replied · 10 June 2024
Hello Christine,This is great feedback - thank you so much!Best wishes,Emmy
5/5
TrustpilotStaff very friendly and informative
Rating only, no written review.
Agent replied · 10 June 2024
Hi Lorraine,We always hope to receive this kind of feedback, thank you for sharing. We hope you have many happy years in your new home.Best wishes,Mia
5/5
TrustpilotSales experience was very enjoyable.
Rating only, no written review.
Agent replied · 10 June 2024
Hi Brendan, Thank you for sharing the start of your experience with Persimmon Homes. Do keep in touch and let us know once you are in your new home.Best wishes,Mia
4/5
TrustpilotEfficient and helpful
Rating only, no written review.
Agent replied · 13 June 2024
Hello Yee Lan,Thank you for your valuable feedback, it is very much appreciated! Best wishes,Emmy
5/5
TrustpilotSales advisor was really helpful 👍
Rating only, no written review.
Agent replied · 10 June 2024
Hi,Thank you for taking the time to leave your positive review. We wish you all the best for the future. Best wishes,Eva
4/5
TrustpilotLovely houses with helpful staff
Rating only, no written review.
Agent replied · 10 June 2024
Hi Judith,We always hope to receive this kind of feedback, thank you for sharing. We hope you have many happy years in your new home.Best wishes,Mia
5/5
TrustpilotVery helpful
Rating only, no written review.
Agent replied · 10 June 2024
Hi Joyce,Thanks for taking the time to leave your review. We are glad that the team have been helpful and we wish you all the best for the future in your new home.Kind wishes,Eva
4/5
TrustpilotThe staff was extremely helpful.
Rating only, no written review.
Agent replied · 10 June 2024
Hello Dr Mohamed,We always hope to receive this kind of feedback, thank you for sharing. We hope you have many happy years in your new home.Best wishes,Emmy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Charles Church Lancashire hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penrith.
