Trusted Agent profile
★★★★★
20 reviews across 1 platform
97 Glebe Street, Penarth CF64 1EE
Peter Wood's Penarth office at 97 Glebe Street is rated 4.4 out of 5 across 20 reviews on 1 platform, including 20 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Penarth office, from every platform, shown as written. First names only.
5/5
GoogleI have been using them to rent a property for a few years and have always found them incredibly helpful, prompt, and competent. They keep on top of everything needed, always have fair pricing, and I really could not identify any way they could improve. They are exactly what I would wish for from a letting agent.
5/5
GoogleStaff there so lovely
5/5
GoogleInitial thoughts were good, when moving in were helpful despite minor faults with property. Completely changed my mind when moving out, held on to deposit, tried to charge me for faults that were there when I moved in, also saying property wasn't clean when I left. Tried to get me to write a favourable report by offering me £10! Would advise steering clear of this firm!
2/5
GoogleFirst initial viewing was positive and was interested in renting a property. However when invited back to the branch agent was not to satisfaction and I personally believe that the agent in question could’ve conducted themselves better. The agent is also yet to get back to me to see if I am interested. Real shame because I really wanted the property. Could’ve done a lot better!
5/5
GoogleWe have been taking care of the properties managed by Peter Wood Residential and we find that the company takes very good care of the landlords and tenants. Bills are paid on time and everything runs smoothly.
5/5
GoogleVery polite when they took me on a viewing. I would be happy to use this company again.
5/5
GoogleExcellent service and value, always willing to go above and beyond, no issue to big nor to small. Best agency in the Vale in my opinion.
5/5
GoogleFrom being a landlord and resident of Penarth for many years, I have continuously used their services due to the friendly staff who operate efficiently and share a great knowledge and understanding of the county.
5/5
GoogleMy experience with agent has been great. Nicola and the staff have been wonderful, very helpful and always get things done ASAP!
5/5
GoogleGreat service regarding all parts of business - best I have come across in the area since moving. Would highly recommend to anyone - continued help throughout.
5/5
GoogleExceedingly good service, went above and beyond my expectations and made 100% sure I was satisfied with my decision before going forward. Would definitely recommend.
5/5
GoogleImpressed with service over several years, regular payments from the letting and I was always kept up to date with information about the property. Recommended
1/5
GoogleUnfair when evaluating the property. They will try to justify reasons for taking a bulk of your bond, even if you leave the tenacy spotless.
5/5
GoogleHaving tried various estate agents I found this one had the best service and was the most adhering to my needs-would recommend
5/5
GoogleOffered great customer service, dealing with any issues that arose in a professional manner and were very efficient in doing so.
1/5
GoogleAgree - very low quality and not always honest especially when evaluating property.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Wood's Penarth office has 20 reviews across 1 platform: 20 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Peter Wood is rated 4.4 out of 5 across all 20 reviews, and 4.4 out of 5 on Google from 20 reviews, checked 9 October 2026.
Peter Wood, 97 Glebe Street, Penarth CF64 1EE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.