Chimneypots Estate Agents Park Gate reviews

★★★★★ 5/5

Google

We’re so happy that Chimneypots Estate Agents was our agency for buying our first house because as a first time buyers We had no idea how the whole process should be so we were worried on the beginning but with the support what we got from Tayla Osman who was our estate agent We could feel like someone cares not only about the process but also about us inside that whole new situation. She’ve been always there for us. Everything what could’ve been very nervous and stressful with Tayla was just so easy and went smooth with no stresses at all. I wish the process We had for everyone, with good people around It doesn’t need to be stressful.

MamaMisi · 24 August 2026

★★★★★ 5/5

Google

Chimney Pots were absolutely brilliant in managing our first-time purchase. Lizzie communicated with us every step of the way and ensured the process was smooth and without difficulty from start to finish. We really appreciate the hard work behind the scenes and how everyone from the agency worked together to support me and my partner. Thank you once again! We found the envelope with our keys a lovely little touch. You were all as happy as we were on the day we got those keys! We really appreciate how lovely you all were and couldn't recommend you enough!

Kerry · 18 July 2026

★★★★★ 5/5

Google

We had a fantastic experience with Chimneypots Estate Agents from start to finish. They made the whole process easy and stress-free, with great communication and support throughout. Emma and Jay were both amazing, so helpful, kind and approachable, and always happy to help. They made what could have been a stressful process feel simple and straightforward. Would highly recommend Chimneypots to anyone looking for a professional, friendly and reliable estate agent!

Mel · 17 August 2026

★★★★★ 5/5

Google

Absolutely Wonderful! Lizzie helped sell our home, she was professional, efficient and very organised. We sold within a week of going to market and Lizzie ensured a smooth selling process, always in contact, making certain we knew how everything was progressing. We are very grateful for the service provided and would recommend to all. Thank you Lizzie, you were brilliant.

Polly · 27 August 2026

★★★★★ 5/5

Google

Reached out to Jay after seeing his recent success with residential lettings on social media and invited him to view the property - he had tenants secured the very same day. Jay was professional, knowledgeable, and clear throughout the entire process, taking the time to explain all options and their benefits. The whole experience was smooth and efficient. Would highly recommend and wouldn’t hesitate to use his services again.

Bonnie · 22 June 2026

★★★★★ 5/5

Google

Although I wasn't selling through this agency but buying I can honestly say they have been absolutely brilliant. Lizzie, my go to, kept me informed and updated with progress and there on the phone for any issues. They always, always got back to me if I left a message and have been very very helpful. If I ever sell they would certainly be my first call. Thank you Chimney pots.

Lee · 16 May 2026

★★★★★ 5/5

Google

I recently sold my mother's retirement flat through Chimneypots. Tayla kept positive in a sluggish market and gave us feedback after every viewing. After accepting an offer however, Tayla was 'on the case' in a big way - following up after every stage and keeping us informed, almost daily towards the end of the process. I would be happy to recommend using Chimneypots to my friends.

Stella · 16 April 2026

★★★★★ 5/5

Google

Emma at Chimneypots has been handling the rental on a property for 10+ years. What started out as a short term solution with a spare apartment resulted in a single happy tenant and a very happy landlord for zero hassel. I cant recommend Chimney pots enough especially if your a first time landlord as I was. Surrounded by friends stories of nightmare tenants and renting I either dropped lucky first time or as I know know I had an expert team behind me. Thanks Emma and all at Chimneypots it worked out well.

Graham · 10 December 2025

★★★★★ 5/5

Google

We couldn’t have chosen a better agent to sell our house. Lizzie and team at the Park Gate Chimneypots estate agency have gone above and beyond to keep us informed every step of the way. The most important part of being an estate agent is communication, and Lizzie has been exceptional in this regard. We couldn’t have asked for a better service and we were so glad to have them working for us. Would highly recommend.

Fiona · 10 January 2026

★★★★★ 5/5

Google

Chimneypots have been excellent from start to finish! Special shout out to Lizzie, Tayla and Emma, their customer service was exceptional. Thankyou for all your help, calming my nerves and working very hard to get everything over the finish line! I will be recommending you to everyone!!!

Nathan · 5 August 2026

★★★★★ 5/5

Google

A massive thank you to Lizzie and the team at Chimney Pots. Lizzie was highly professional and provided exceptional service throughout the process. The team kept us well informed and chased the Solicitors on our behalf to keep things moving. We would not hesitate to use Chimney Pots again for any future moves and we would highly recommend them to anyone thinking of moving. Lizzie, thank you for making a stressful process feel easy.

Charlotte · 10 January 2026

★★★★★ 5/5

Google

I must share the wonderful experience we had with Chimneypots Estate Agent, particularly with Emma, the sales manager, who expertly guided us through the entire process of securing our first mortgage. Emma was truly amazing, supportive and incredibly helpful, which made everything so much easier. Her friendly demeanor and genuine care really stood out. When we faced setbacks due to solicitor issues, Emma was incredibly understanding and took our situation seriously. Her proactive attitude and unwavering support reassured us during a stressful time. She was with us every step of the way, ensuring we felt comfortable and well-informed. Knowing we had someone like her on our side was a great comfort. Tayla was also a vital part of our experience, providing a warm and friendly presence from our initial property viewing and offering assistance whenever we needed it. Additionally, Lizzie, Phil and the rest of the team were fantastic, creating a collaborative and supportive atmosphere. It truly felt like we had a dedicated team working hard for us. I wholeheartedly recommend Chimneypots Estate Agent to anyone looking for professional and caring service in their property journey. If we ever need to buy again, they will be the first ones we reach out to. Thank you, Emma, Tayla, Lizzy, and the entire team, for everything you did to help make our first home purchase a reality! We greatly appreciate all your support.

Kenny · 10 October 2025

★★★★★ 5/5

Google

Jay is very communicative, gives helpful advice and does what he says he will do. Rented my property out on the first day it was available and justified the market rent. Highly recommended.

Tom · 25 September 2026

★★★★★ 5/5

Google

We couldn’t recommend Chimney Pots highly enough! We have recently used them to sell for the third time & once again they did everything they could to make the process as smooth & quick as possible. This is from the very first inquiry right through to completion! Very regular updates, Chasing the necessary parties, Answering all our questions quickly, the whole team always go above and beyond! Would highly recommend 🌟 Thank you team 🙏

Mae · 10 October 2025

★★★★★ 5/5

Google

Used chimneypots for the sale of our property, excellent service, so helpful and very friendly. Lizzie was 2nd to none and a credit to the Company. Would highly recommend and definitely use them again. Thank you Lizzie for your support and for being so patient. X

Lisa · 2 June 2026

★★★★★ 5/5

Google

Honestly, if there was any more stars here to give, we would add it - Lizzie has been absolutely amazing! Answering questions, following up, getting things moving - I can confidently say that if it was not for her - the whole process would have taken much much longer. Highly recommended!

My · 14 March 2026

★★★★★ 5/5

Google

Just wanted to say a big thank you to Lizzie, for going above and beyond in helping us to achieve the sale of our property. Dave and myself are very grateful to her. Would highly recommend using Chimneypots.

Ellee · 12 June 2026

★★★★★ 5/5

Google

Lizzie was amazing, kept us up to date every step of the way and was always happy to answer any questions we had!

Charlie · 12 September 2026

★★★★★ 5/5

Google

Emma Mitchell was absolutely fantastic from the start. She made the whole process seamless and went above and beyond in helping us move into our new home. She was always available with any questions or concerns we had and was very efficient in everything she did. We couldn’t thank her enough for making the whole process a breeze from start to finish.

Gabby · 10 October 2025

★★★★★ 5/5

Google

Lizzie and the Chimneypots team have been fantastic in helping us secure our purchase. Communication has been fantastic and nothing has been too much trouble. If we come to sell our house in a few years we will definitely use Chimneypots. Thanks Lizzie and team!

Matt · 14 February 2026

★★★★★ 5/5

Google

Amazing service, Jay has been fantastic through the whole process and it has been a really positive experience. Would highly recommend Jay and the team, his expertise is second to none. Look forward to listing the flat with you again when this tenancy is up.

Kelly · 14 February 2026

★★★★★ 5/5

Google

Had a very pleasant experience with Chimneypots as a buyer. Tayla has been great from viewing to completion, and we couldn’t have asked for a better service - clear, warm and prompt communication. Highly recommend the team!

Loz · 11 April 2026

★★★★★ 5/5

Google

Can’t rate Chimney pots enough. They have been absolutely amazing. Lizzie went above and beyond, keeping us informed every step of the way. She managed to get our house purchase done so quickly.

Ria · 7 May 2026

★★★★★ 5/5

Google

Very helpful with constant communication providing updates whenever they can. Jay was always swift with providing information and replies, making the process frictionless. Thankyou!

Peter · 29 June 2026