Trusted Agent profile Β· Paisley

Allen Paisley reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

131 reviews across 2 platforms

16 Causeyside Street, Paisley, PA1 1UN

Part of Allen & Harris, see every office.

Allen's office in Paisley, at 16 Causeyside Street, is rated 4.6 out of 5 across 131 reviews on two platforms, including 129 Google reviews rated 4.6.

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4.6 / 5

129

Reviews on Google

This office

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5.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Paisley office, from every platform, shown as written. First names only.

5/5

Google

I cannot thank the team at Allen & Harris enough for their help, support and expertise in helping me sell my flat. Katie especially was fantastic. She was great at keeping me informed and offering advice. She is a great asset to the Allen & Harris team. I also dealt with Gemma and Erin who were also very helpful. I am so grateful to them. I would highly recommend Allen & Harris for anyone considering selling their property.

Deborah Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for your kind words! We are thrilled to hear about your positive experience with our team, especially Katie, Gemma, and Erin. We pride ourselves on providing top-notch service and it seems like we have achieved that. Thank you for recommending us to others, it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Exceptional ! David, Gemma and the team delivered unbelievable customer service. As a condition of a house purchase in December, my own home had to be on the market before Christmas- at a time when I thought everything would be slowing down. Allen & Harris stepped up and turned everything around in the space of days, getting my house on the market 10 days before Christmas. They then facilitated all 20 plus viewings over four days to reduce my stress levels and I received multiple offers 3 days before Christmas. They proactively communicated with me throughout and supported me in the process from start to finish, continuing to do so when there was a hic-cup in solicitors' communications post offer. I genuinely couldn't have asked for better partners in the whole process and am incredibly grateful to David, Gemma and the team for their support. Genuinely good people.

Gillian Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your amazing review! It was a pleasure to work with you and help make the stressful process of selling your home as smooth as possible. We are so glad to hear that our team's exceptional customer service and proactiveness helped you achieve a successful sale. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Would just like to thank David and Gemma from start to finish regarding the sale of my mother in laws home .They kept us in a loop from day one and took care of everything including the viewing.Nothing was any problem and I would have given more stars if was allowed.Thankyou both for your kindness ,comfort words regarding this sale .The family are very happy and more so Grace .A big shout out for David and Gemma ,keep up your fantastic charm and professionalism.Allison , Mckillop Family.xxxπŸ₯°

Robert Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words! We're thrilled to have helped you and your family with the sale of your mother-in-law's home. Our team prides ourselves on providing exceptional service and we're glad to hear it made a positive impact. Congrats to you all and best wishes! πŸŽ‰ #customersatisfaction #success …

5/5

Google

Alana was amazing and very helpful in assisting us buying our first home. From the mortgage meeting to the move in date. She kept us updated ,explained everything in detail and very professional. Our mortgage was approved within few days which expedited the whole buying process. She also ensured with got the best mortgage deal. Alana Docherty/ Allen and Harris provided excellent mortgage services and I would highly recommend them to anyone.

Hammed Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your glowing review! We are so happy that Alana was able to assist you with purchasing your first home and provide excellent mortgage services. We take pride in ensuring a smooth process for our clients and are thrilled to hear about your positive experience. Congratulations on your new home and thank you for choosing Allen and Harris. We appreciate your recommendation to others! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I am incredibly grateful for the outstanding service provided by Alana during my remortgage. She made the entire process remarkably smooth, fast, and stress-free . Alana took on all the heavy lifting, from finding the right deal to securing a mortgage offer letter within just a week, 2 weeks for the rest Solistor process so basically within 3 weeks my whole process was completed. . Her responsiveness and deep knowledge were evident at every step. She worked very hard to find the best solution and was always available to answer my questions, making me feel supported and confident throughout the journey . I would highly recommend Alana . Thank you so much, Alana

Gavy Β· 13 October 2025

Agent replied Β· 12 November 2025

Thank you for your kind words, we strive to provide exceptional service and are thrilled that Alana exceeded your expectations. We're glad to have helped make your remortgage process smooth and stress-free. We appreciate your recommendation and thank you for choosing our company. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Used Allen and Harris for my mortgage and couldnt be happier. I was assigned Alana as my mortgage advisor and she helped me with everything from start to finish. I work offshore so couldn't always make it into the office but Alana made everything run and work as smoothly as possible. Be it from arranging video calls to go over things or constant correspondence by email. I would highly recommend the team for anyone who has any mortgage needs.

Albert Β· 13 October 2025

Agent replied Β· 12 November 2025

Thank you so much for your kind words! We are thrilled to hear that Alana and the rest of our team at Allen and Harris were able to provide top-notch service during your mortgage process. Making things as convenient and stress-free as possible for our customers is our top priority. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We can't thank Alana, Robbie and the team at Allen and Harris enough for all their help and effort in securing us our first home. Robbie took my call the first time I contacted the branch about a viewing, and from there we ended up arranging a mortgage consultation with Alana, who explained every step of the process and all the products available to us in a way that we could understand, and we never felt pressured with anything. Alana's knowledge and advice definitely made us feel positive about our house hunt, and she secured our mortgage offer in principle without any hassle. Robbie helped us to find some potential properties, and was extremely accommodating at arranging viewings. When we found the property we wanted, Alana was always available to give us advice on bidding and closing date tactics etc, and once we had an offer accepted Alana got us back in for the proper mortgage application meeting, which again all went smoothly, and we were kept informed during the wait for approval. We now have the keys, and we can safely say that wouldn't have been the case so soon if not for Alana's help. I highly recommend Alana / Allen and Harris Paisley to anyone that requires an estate agent or mortgage advice.

Darren Β· 13 September 2025

Agent replied Β· 12 November 2025

Thank you for the amazing review! We are incredibly happy that Alana, Robbie, and the rest of our team could make your first home purchase a smooth and stress-free experience. We pride ourselves on providing excellent service and guidance throughout the entire process. Congratulations on your new home and thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As a first time buyer, I had an amazing experience with Alana Docherty at Allan & Harris. She worked tirelessly to secure my mortgage and guided me through every step with professionalism and care. Thanks to her hard work, everything went smoothly, highly recommend Alana for anyone looking for a reliable and supportive broker!

Amina Β· 7 November 2025

Agent replied Β· 12 November 2025

Thank you for your kind words! We strive to provide exceptional service to all of our clients and are thrilled to hear about your positive experience with Alana. We are grateful for the opportunity to help you with your mortgage and are … More

5/5

Google

A special thank you to Erin @allen&harris. She was the star of the show. Calmed me down when things were stressful and kept me updated throughout. I didn’t have the easiest journey when selling my flat but A&H persevered and ensured the deal was done (when many would have given up). I was a needy customer and they catered to my needs so thank you to the team for getting me through my selling and buying journey. Highly recommend. Nikki (you know what flat) πŸ˜‚

Nikki Β· 28 October 2024

Agent replied Β· 11 November 2024

Hello Nikki, Thank you so much for your wonderful 5* review! We're thrilled to hear that Erin and the team could support you through your selling and buying journey. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

We had an excellent experience with Alana, our mortgage advisor, who guided us through our mortgage and insurance products for our first home. Her knowledge, professionalism, and support made the process smooth and stress-free. We highly recommend Alana and the team at Allen and Harris Paisley!

Caitlin Β· 7 November 2025

Agent replied Β· 12 November 2025

Thank you so much for your kind words! We're thrilled to hear that Alana provided excellent service and support throughout your mortgage and insurance process. We're proud to have her on our team and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Just wanted to say big thank you to my mortgage advisor Alana and her team. She is an absolutely amazing. So helpful and understanding. Took me through whole process of selling and buying at the same time. Great communication and everything done professionally. Thank you again.

Angelika Β· 13 October 2025

Agent replied Β· 12 November 2025

We are beyond thrilled to hear about your positive experience with Alana and our team! Making the selling and buying process as smooth as possible for our customers is our top priority. Kind regards, Lucy, Customer Feedback and Support Team !

5/5

Google

We are first time buyers and were apprehensive at the thought of moving house/applying for a mortgage but were assisted through the whole process by Alana as a mortgage advisor. She made the very dauting prospect less stressful and explained everything clearly to us as we went along. She was always there to help even when a random thought popped into my head and I emailed outwith office hours (I didn't expect a reply till next working day); I usually didn't have to wait. Excellent service all round. Will definetly be recomending her service to others in the future. Thank you Alana πŸ’

Arleen Β· 29 July 2024

Agent replied Β· 28 August 2024

Thanks for the wonderful 5* review and recommendation Arleen! Best wishes, Lucy, Customer Relations.

5/5

Google

Used Allen and Harris for my mortgage and couldnt be happier. I was assigned Alana as my mortgage advisor and she helped me with everything from start to finish. I work offshore so couldn't always make it into the office but Alana made …

Albert Β· 16 October 2025

Agent replied Β· 12 November 2025

Thank you so much for your kind words! We are thrilled to hear that Alana and the rest of our team at Allen and Harris were able to provide top-notch service during your mortgage process. Making things as convenient and stress-free as … More

5/5

Google

From the moment we started working with Jamie, we knew we were in good hands. As first-time buyers, the whole mortgage process seemed incredibly daunting, but Jamie took the time to explain every step in detail, ensuring we understood everything. He was always patient, approachable, and happy to answer our endless questions. What truly stood out was his ability to simplify complex information, making it easy for us to make informed decisions. We felt supported and confident throughout the entire process. To our amazement, our mortgage application came through in just one week! Jamie's efficiency and expertise are unparalleled. We can't recommend him highly enough, if you're a first-time buyer or just looking for a reliable and knowledgeable mortgage advisor, Jamie is the person to go to. He made our dream of owning a home a reality, and we are incredibly grateful for his outstanding service!

Zoe Β· 26 June 2025

5/5

Google

Kay was very helpful discussing and sending me details of properties I hadn’t considered as well as helping me with what I called for. She offered me all services possible and is the only estate agent I have spoken to, other than Slater Hogg, who have done so. This gave me great confidence she would help with my search and I would certainly consider them with help to sell my home due to the high level of customer service. Thanks Kay!

McCamley Β· 31 January 2024

Agent replied Β· 28 August 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

The service from the perspective of a first time buyer; Alana was fantastic throughout the full process. Talked me through all my options for insurance and secured the best mortgage deal for my circumstances as well as answering any questions I had along the way. Highly recommend to anybody buying a new home!

Samuel Β· 7 April 2025

Agent replied Β· 19 May 2025

Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Alana was really helpful and made the process extremely smooth for my partner and I as first time buyers. Always had time for any questions we had, no matter how in significant we thought they may be. We are grateful for her support and are now settled into our new home. A big part of that is down to Alana, thank you so much again!

Alex Β· 16 October 2024

Agent replied Β· 23 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team Alex. Kind regards, Lucy, Customer Relations.

5/5

Google

For a first time buyer like myself I cannot recommend Alana enough. She was amazing at explaining everything clearly and simply, taking out so much of the technical jargon. As soon as I had my first appointment with her, Alana was sending me properties and giving me advice which made things much easier. It was Alana that found the property I ended up buying, she helped me negotiate price and she was genuinely interested in helping at every step. The whole team in Allen & Harris Paisley were fantastic, and I'd highly recommend using Alana if you are buying/selling a property.

Paul Β· 22 May 2025

5/5

Google

I recently bought my first home with the help of Alana, a mortgage advisor at Allen & Harris, and I couldn’t have asked for a better experience. She supported me every step of the way, always taking the time to answer my questions and making sure I got the best deal possible. The whole process felt smooth and stress-free thanks to her. Thanks again, Alana!

Luca Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

As a first time buyer, great and efficient experience. Alannah at Allen and Harris made everything very easy and understandable.

Nadine Β· 16 February 2026

Agent replied Β· 16 April 2026

"Thank you for your wonderful feedback! We are thrilled to hear that Alannah and our team at Allen and Harris provided you with a great and efficient experience. Making things easy and understandable for our customers is always our top priority. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Alana was extremely helpful before, during and after I had bought my first property. Cannot recommend enough

Ross Β· 16 February 2026

Agent replied Β· 16 April 2026

"Thank you for your kind words! We are thrilled to have provided exceptional service throughout your property buying experience. We are always here to assist you in any way we can. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Google

When I put a message on the Rightmove website as they say they send this nessage to you then why do I find myself going over the same details time and time again. Makes no sense at all. I appreciate calls need to be made but only if and when I actually am ready to but a house.

Cheryl Β· 16 March 2026

Agent replied Β· 16 April 2026

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@Connellsgroup.co.uk as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent level of service. Quick sale. Thanks Errin, Robbie, Gemma et al.

Joe Β· 15 December 2025

Agent replied Β· 14 January 2026

Thank you for the glowing review! We're thrilled to hear that you had an excellent experience with our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had a great experience with Allen & Harris , Katie was my point of contact and was always there to help with any queries . The whole experience was great from the house getting put on the the market to the sale of the house couldn’t be happier . Thanks again Katie & the team for all your help πŸ‘ …

John Β· 31 January 2024

Agent replied Β· 28 August 2024

John thank you for your amazing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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