Trusted Agent profile · Oxfordshire

Connells Oxfordshire reviews

4.5

★★★★★ Excellent

100 reviews across 1 platform

13 Corn Street, Witney, Oxfordshire, OX28 6DB

Connells's office in Oxfordshire, at 13 Corn Street, is rated 4.5 out of 5 across 100 reviews on 1 platform, including 100 Google reviews rated 4.5.

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4.5 / 5

100

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxfordshire office, from every platform, shown as written. First names only.

5/5

Google

Connells witney are absolutely amazing, they always kept me up to date with whatever cane on the market that suited me and my partner (and i can't forget the dog). When it came round to the best property for me and my partner, they were amazing and professional all the way from viewing the property until they handed over the keys, and even after. They were so quick with everything and was moved in 6 days after the viewing, I've said it before but Jane was amazing, so professional and helpful, always there when we needed and question answered, and Vikki was also amazing, so kind and friendly, and always on hand to answer questions ect. Jane and Vikki went above and beyond to help us! Would recommend connells witney %100. Thank you so much Jane and Vikki!PositiveResponsiveness, Professionalism

Chloe · 14 June 2021

5/5

Google

Jamie was so helpful

Jon · 8 November 2024

Agent replied · 11 November 2024

Thanks Jon for your great 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

The most unprofessional agency ever... Completely disgraceful and disrespectful, Miss Alicia is always on the other line...it must be some kind of addictive drug because she does not let it go...and her colleagues must be craving for it as well they constantly hang up the phone on my face. House issues never got sorted, requested to change the date we would pay the rent 3 or 4 months before we left the house, never got sorted and every month they would annoy us that we are late, we left the house 2 months ago and our deposit it's still not sorted. Avoid this agency!

Tiago · 15 June 2018

1/5

Google

Baddddddd experience; no updates when I asked several times. Delays on purchase without being told why. Wrong keys given to me on completion so I couldn't get in my house straight away. Just awful customer service. The constant chasing I had to do and never getting answers back. I'd avoid at all costs.

Hannah · 14 April 2024

Agent replied · 13 June 2024

Hello Hannah Moore, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

I would highly recommend Louise at Connells, she was fantastic everystep of the way when finding a new home. She kept me updated at every point and made everything move as quick as possible so we could move in within a week of viewing the place! The place was lovely and clean and we've had no trouble! Thanks so much!

Emily · 14 June 2022

5/5

Google

5 stars specifically for Kyla- very personable, responsive & helpful. Made the experience from viewing to 'offer accepted' stress free & enjoyable thanks to her determination to find answers to questions almost immediately, alongside being really easy to chat to & takes the time to do so..super important when making such a big decision of buying a house!

Tara · 28 March 2025

5/5

Google

Great company to do business with, special mention to shane Birks who went above and beyond managing finding us a tenant for a property and helping source contractors to get it ready to move into. cannot recommend highly enough

Christopher · 23 September 2024

Agent replied · 23 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Christopher. Kind regards, Lucy, Customer Relations.

5/5

Google

Louise was very friendly, understanding and responsive. From viewing the property, to being accepted and the following processes Louise helped us step by step and ensure a smooth transition into our new property. Connells has been the best experience we have had with a letting agency thus far and we have moved a lot!PositiveProfessionalism

Josh · 14 June 2022

5/5

Google

Excellent Viewings and detailed information from Sam. Best experience with estate agents and very helpful. Above and beyond. Will help so much to help you find a forever home. Would use again

Victoria · 18 November 2024

Agent replied · 22 November 2024

Thanks for the wonderful 5* review Victoria. Best wishes, Lucy, Customer Relations.

5/5

Google

Kyla showed me around a few properties. She had all the relevant information and provided great service

Hakeem · 30 March 2025

Agent replied · 27 May 2025

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Initial staff were nice when we viewed the property. After the offer was accepted we're where the problems started. We were told we had to use there solicitors and mortgage advisor If not it would affect the chances of us getting the house. After I explained that it was completely illegal what they were doing I swiftly had a follow up call from the manager explaining this wasn't the case but I assure anyone that it was very much implied. Any research on the company also says this isn't the first time they have done that. The most unprofessional staff I have ever had to deal with.

Joseph · 14 June 2023

5/5

Google

We have just completed our first job with Jenna (Painting and Decor, Garden Tidy up & a full pre tenancy clean) Jenna, Amber and Emma (in sales) communicated any updates and queries we had throughout the project, came to visit site which is a nice change and showed they really cared about making sure the job was kept to schedule on behalf of the Landlord, we look forward to further projects Kind Regards Alex Delaney Managing Director

Clare · 14 June 2023

5/5

Google

Extremely happy with the service the Lettings Team provided. Great communication and very friendly. I will certainly use them again when the property becomes available.

Leighton · 29 July 2024

Agent replied · 28 August 2024

Thank you for taking the time to leave us your 5* review Leighton! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Service was great from Jamie, was really helpful!

Ali · 25 March 2025

Agent replied · 27 May 2025

Hello Ali, Thank you for your fantastic 5* review! We're thrilled to hear that Jamie provided you with great service and was really helpful. We appreciate your feedback and look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team

5/5

Google

For our moving ,Louise found for us perfect house what we liked. She`s professional and really quick replays for my many question. I would recommend Louise to everyone so kind and helpful. Many thanks LouisePositiveProfessionalism

Marek · 29 August 2021

5/5

Google

A very professional team, courteous, efficient and knowledgeable. Would recommend to others.

Matt · 29 July 2024

Agent replied · 28 August 2024

Thank you for your terrific 5* review and recommendation Matt. Best wishes, Lucy, Customer Relations.

5/5

Google

I arranged my first rental through the Connells team, the people that looked after me were Jane & Victoria. They were very supportive and provided me with all the information that I needed to enable a very swift move into a great apartment. I continue to ask for help and just general questions to them both and they always give a speedy reply and provide me with the right information to help me out. A big thanks to the Connells team.PositiveResponsiveness, Professionalism

Allan · 29 August 2020

5/5

Google

Extremely helpful and friendly team. Max sold our property recently and from start to finish was incredible. He was straight and honest all through the process and responded to any queries urgently not leaving us out of the loop. We also used connells mortgage service, josh again couldn’t do more for us keeping us up to date on our application and getting us the best deal possible. A real one stop shop you can trust. Will recommend them to anybody selling a property.

David · 15 June 2019

5/5

Google

Absolutely wonderful letting agents with a good work ethic. We really struggled in the past and unfortunately had a bad view of agents due to the issues we’ve had previously to the point we where considering selling!However, Alexandra has turned this around and has restored our view. She has been pro active and helped us immediately, got everything organised, called back and actioned our points when she said she would and then even came out to our property. Very impressed and we will be using Connells now and in the future.

Martin · 15 June 2019

5/5

Google

Very professional team, dedicated and friendly. Highly recommended. Dominic has been excellent in supporting us with getting our house ready for sale.PositiveResponsiveness, Quality, Professionalism, Value

Ricardo · 14 June 2021

3/5

Google

Wonderful friendly team -

Lucy · 31 July 2024

Agent replied · 13 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Me and my mum (who is a first time renter) found Louise to be extremely helpful, professional yet personable, kept us informed at every step, responded to any questions or concerns that we had very quickly, went above and beyond (booking additional viewings for me) to make sure we were all sorted and moved in as soon as possible. Could not recommend and thank her enough!PositiveResponsiveness, Professionalism

Kieren · 29 August 2021

5/5

Google

Brilliant service. They kept us very well informed with anything that was going on, could work around us when doing viewings and just generally making the whole process very easy. Fran would answer any questions we had at any time of day which she continues to do so. This is extremely helpful in making the process as stress free as possible. Would recommend 👍PositiveResponsiveness, Quality, Professionalism

Joe · 24 October 2021

5/5

Google

Brilliant service. They kept us very well informed with anything that was going on, could work around us when doing viewings and just generally making the whole process very easy. Fran would answer any questions we had at any time of day which she continues to do so. This is extremely helpful in making the process as stress free as possible. Would recommend 👍PositiveResponsiveness, Quality, Professionalism

Joe · 14 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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