Trusted Agent profile · Oxford
★★★★★
1,973 reviews across 2 platforms
256 Banbury Road, Oxford, OX2 7DE, OX2 7DE
Part of Savills, see every office.
Savills's office in Oxford, at 256 Banbury Road, is rated 4.2 out of 5 across 1,973 reviews on two platforms, including 154 Google reviews rated 4.8.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
1/5
TrustpilotDissatisfied
A truly dreadful company.
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
5/5
GoogleI am really happy with the service that Savills has provided us during the past two years. Specially Zoe has always been very kind and helpful and tried her best to address any issues with which we had to deal.
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Thank you for taking the time to review our service - feedback is always incredibly helpful.
5/5
GoogleVery accomodating people, respectful and always ready to respond to our questions. Thankful we found Rose and Savills. Thank you guys!
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
GoogleSavills were a pleasure to work with!
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
Trustpilotkind and helpful
ready to help, kind and professional
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
GoogleSavills were great at helping us find and buy a great apartment in Oxford - from across the Atlantic, which made it more complicated, but they were quick and obliging all the way through.
5/5
Trustpilot⭐⭐⭐⭐⭐
Thank you for your kind words and for taking the time to post a review, Scott. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
5/5
GoogleThe team at Savills Summertown office worked through the deal with endless charm and impressive efficiency.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotToxic environment
Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.
5/5
GoogleIt's hard to fault Savills. They're a pleasure to deal with and thoroughly professional.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills Summertown New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
