Savills Lettings Oxford reviews

★★★★★ 5/5

Google

The lettings team at Savills Oxford Summertown, in particular, Rosie De Keyser , and the property management team, in particular Charlotte Nugent and Isla Howell-Bayes, were amazing in the process of letting my property and now managing it. They found me great tenants, walked alongside me through the process of getting flat ready for rental so smoothly, and I can honestly say I sleep easy knowing that they are managing the property. As a non-resident landlady, it is so important to have agents that I can trust and rely on. Thank you so much and Bless you, Rosie, Charlotte and Isla

Rosalind · 16 March 2026

★★★★★ 5/5

Google

The staff at Savills, Oxford were very helpful and friendly when we approached them with a view to selling our house. Alice Burch came to see us straight away and her valuation was close to our expected figure. She introduced 2 prospective buyers within the first few months one of whom has now purchased the property. We would certainly recommend Savills as a good quality estate agent.

Colin · 16 September 2025

★★★★★ 5/5

Google

Savills estate agents (and in particular the Oxford Summertown branch) are truly the best of estate agents in a crowded market. They are professional and intelligent. Charles Elsmore-Wickens, Ronnie van der Ploeg and the team at Oxford Summertown took our house on after we were let down by another agent. Within a few days of putting it on Rightmove, we had a number of very good prospective buyers, all of which had a compelling reason to buy our house, rather than just being sent there to make up viewing figures (as we experienced with the other agent). Over a 6 week period we had 2 offers that were slightly below our asking price (and we were holding out for the highest value we could get). In no way did Charles pressure us into taking these lower offers, preferring to wait and see what other offers materialised. Savills didn’t sell our house in the end, because we did have a sale going through in the background which had been taking months (8 months as it turned out) and we decided we wouldn’t wait for, and then to our surprise it did go through. But had it not done so, for once, I was absolutely confident that Savills would have sold our house, and I was mightily disappointed that we had to end up paying a fee to the other agent, for the way they messed us around. I would HIGHLY recommend Savills at Oxford Summertown to anyone putting their house on the market. I only wished we had used them to start with - we would not have wasted 20 months trying to sell our house with two other agents.

Sonia · 25 August 2023

★★★★★ 5/5

Google

Really helpful at all points in what could have been a much more stressful process! Nicky Quentel was great and communication with the vendor via Savills was always easy and we felt in the loop at all times. Nicky bent over backwards to help drag the deal over the line and we are so thrilled to be in our new home! Everyone we met from Savills through the process was helpful, kind and friendly.

Constance · 25 August 2023

★★★★★ 5/5

Google

We had an excellent experience working with Savills to find our home. Initially, we were struggling to find somewhere to live in Oxford and our experiences with other letting agencies was stressful to say the least. Rosie was the first lettings negotiator we dealt with that was empathetic to our struggles. Rather than pressuring us into making an immediate decision, we were given time to consider making an offer, and Rosie and was a pleasure to deal with every step of the way. We highly recommend renting with Savills (and Rosie in particular) if you're looking for somewhere to live in Oxford.

Mark · 26 November 2024

★★★★★ 5/5

Google

We would highly recommend Savills to undertake the sale of your home. We dealt with Alice Burch from the Summertown office and her service was seamless and exemplary. We cannot recommend them enough

Tracey · 16 February 2026

★★★★★ 5/5

Google

Rosie M at Savills: Outstanding Recommendation I'm thrilled to share my exceptional experience with Rosie at Savills in Oxford. Her assistance in finding our rental property at Banbury Oxford was truly outstanding. From our first meeting, Rosie quickly grasped our unique requirements: proximity to my daughter's school and accessibility for my 77-year-old mother who needs wheelchair access. Her deep market knowledge allowed her to immediately identify suitable properties, including one perfectly suited for my mother's needs. Rosie's dedication was evident when she accommodated our tight viewing schedule, contacting landlords to arrange timely visits. Throughout our search, she displayed remarkable patience, always ready with detailed information and creative alternatives. What set Rosie apart was her pressure-free approach, allowing us to make decisions comfortably. Her honesty and professional integrity shone through in every interaction, making her a beacon of reliability in the real estate industry. Rosie's expertise was particularly evident during the contract signing process. She ensured a smooth transaction with her attention to detail and clear explanations. Both my wife and I were impressed by Rosie's genuine care and dedication. Her ability to understand and cater to our family's diverse needs, especially my mother's mobility requirements, was exceptional. To Savills: Rosie is an outstanding professional. Her client-focused approach, integrity, and skill in handling complex requirements are significant assets to your company. For anyone seeking property in Oxford, especially those with specific accessibility needs or family requirements, we wholeheartedly recommend Rosie at Savills. You'll find not just a competent agent, but a trustworthy advisor who ensures all your unique needs are met. Thank you, Rosie, for your exceptional service and for finding us a home that caters to every member of our family. You have our deepest gratitude and highest recommendation.

Syed · 20 August 2024

★★★★★ 5/5

Google

We recently purchased a new build apartment in Henley on Thames. From first viewing through to completion we were excellently looked after by Paula Cardosi. She was thoroughly professional, has a very good knowledge of the development and could answer all our questions. We had a bit of a bumpy ride at one point but Paula remained calm and helpful and really made the whole process as easy as it could be. Thank you Paula!PositiveResponsiveness, Professionalism

Janie · 25 August 2022

★★★★★ 4/5

Google

There are not many estate agent in the Summertown / North Oxford area with good reviews except Savills. We made an appointment to get our house valued and potentially for them to represent us. Appointment was confirmed but the day before the appointment, we were advised that we were ‘better off with a local agent’. The sales manager was polite and did recommend a good local agent that had excellent customer service, professional and follow-up was 2nd to none. That I thank Saville for as we sold our property very quickly. Our only complaint about Savills is that they should have told us from the onset that our property was not what they sell.

Julie · 25 June 2024

★★★★★ 5/5

Google

After visiting a number of new developments in Oxfordshire, I made an appointment to view one of the developments Savills was marketing on behalf of the developer. On arrival, I was greeted by Sarah, who was expecting me and gave me a very warm welcome. She explained the background of the development and future plans then proceeded to show me what was still available. All my questions were asked and my needs assessed to ensure the property was right for me. I was impressed by the quality of service I was given and the whole process from putting an offer to the point of completion was painless. Sarah was very helpful to push things along when they needed to be and provided clear communication throughout. My experience was an example of how client service should be. I can't recommend Sarah and Savills highly enough.PositiveResponsiveness, Professionalism

Lena · 25 August 2021

★★★★★ 5/5

Google

We rented a property during the COVID pandemic and given the additional constraints this imposed, the level of support and professionalism of Rosie Marsden-Smedley made a huge difference. Communication was efficient and respectful, the understanding of our schedule and issues has been prioritized and solved. Documentation and referencing process was straight forward, with all our questions answered. After having experienced this process with several estate agencies in the UK, Savills is the only agency with which we had no issues. We are in the property for a month and any problems have been quickly resolved. I would recommend Savills by a long stretch to any other estate agent I worked with. Thank you very much to the team at the Summertown office for their effort and genuine customer service.PositiveResponsiveness, Quality, Professionalism, Value

Cristian · 25 August 2021

★★★★★ 5/5

Google

We recently bought a house from Alice at Savills, Oxford. Alice was brilliant throughout the purchasing process! She was ever so helpful at getting the sale over the line & professional throughout!

Eleanor · 24 November 2025

★★★★★ 5/5

Google

My husband and I had a brilliant experience with Savills Summertown from start to finish. Rosie was personable and professional throughout the process and we couldn’t be more thankful for her help as we are now in our dream property. …

Nikki · 16 August 2025

★★★★★ 5/5

Google

Thank you to Alice and her team for a great house purchase experience. Alice provided friendly, honest and clear guidance throughout the process. Contactable, very professional and would highly recommend.

Edward · 26 November 2025

★★★★★ 5/5

Google

Nicky at Savills Summertown was absolutely brilliant working towards our sale. Nicky is honest and straightforward to work with, and always tells you the facts rather than what you might want to hear! She gave us sound advice on marketing, knows the local market well, and secured us a buyer quickly. I value her judgement, and had confidence in her at all times during the sale process, that we'd get the sale over the line. Assisted by an efficient team at the Summertown office, in particular Arianna, the entire sale process was a smooth experience.

The · 28 November 2023

★★★★★ 5/5

Google

The whole team at Savills Summertown were very helpful, professional and reliable. Alice, Charles and Ronnie in particular helped us sell the house, and were excellent at communication, guidance and getting the result. Thank you. I would recommend.

Tim · 3 August 2025

★★★★★ 5/5

Google

We had such a great experience with this agency. Rosie De Keyser was amazing, super professional and got everything sorted for us in about a week! She made the whole renting process really smooth and hassle-free. …

Siwei · 16 July 2025

★★★★★ 5/5

Google

The Lettings Team at Savills Oxford Summertown, and, in particular, Rosie de Keyser, were wonderful in helping us find a suitable property for our daughter ,who is studying at Oxford University. Rosie's attention to detail and general kindness were superb, and she made a difficult process relatively easy. Couldn't recommend both her and the whole Savills Team highly enough.

Paul · 19 March 2026

★★★★★ 5/5

Google

I was very wary of retaining what I thought were 'posh' estate agents but Nicky Quentel and her team at Savills proved me wrong. Nicky was exceptional in her communications with me throughout the sale of my mother's property. As a busy …

Louise · 16 April 2025

★★★★★ 5/5

Google

Nicky and her team supported us so well throughout the sale of our house. They managed the process and communication with ourselves and prospective buyers so well, giving us great confidence and making it all very smooth. We would thoroughly recommend using Nicky!

Will · 25 August 2023

★★★★★ 5/5

Google

The service we received from Savills when purchasing our new home at Deanfield Grange, Shipton Under Wychwood was simply impeccable. Both Sarah and Jacqui were extremely helpful when viewing the properties onsite and this continued through the purchasing process. Their communication and knowledge was very good and they always returned calls promptly with answers to any questions we had.PositiveResponsiveness, Professionalism

Warren · 25 August 2021

★★★★★ 1/5

Google

We called twice and on each occasion left a message so that the responsible person or team could get in touch regarding a property valuation. On both occasions call-backs were promised but never happened. It seems they can afford to turn away potential clients and business. We will now use other agents.

Dennis · 26 March 2026

★★★★★ 5/5

Google

It has been such a pleasure to work with Rosie from Savills in Summertown. I actually asked her to visit our apartment, that we wanted to let, for advice on what we could do to make it as palatable as possible to renters, and she was great! Once it was ready, she found us the perfect tenant - and so quickly and without any hassle (on our behalf!). Thanks Rosie! :)

Nadine · 25 August 2023

★★★★★ 5/5

Google

Nicky Quentel and her team did a fantastic job in selling our thatched cottage and driving the sale through to completion in just 4 months. She marketed it to attract over 20 viewings in 2 days, resulting in 3 bids and a sale price which we are very pleased with.

Harry · 25 August 2022