Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPrompt and Courteous Service Beyond Expectations
They handled all the procedures promptly and efficiently. Additionally, I am very grateful for their thorough and courteous responses to any questions I had.
Fumiki · 1 December 2024
Agent replied · 26 December 2024
Dear Miura sama,Thank you for your great review.It has been our pleasure to assist your home search via our Japan Desk and our Wapping Team.I hope you will have a pleasant stay during your tenancy!Thank you,Team Japan Desk and Wapping
★★★★★ 5/5
TrustpilotWalid offered us a top level of…
Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.
Sa · 17 May 2024
Agent replied · 30 October 2024
Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver
★★★★★ 5/5
TrustpilotSuper happy
Such a lovely company who has facilitated my move with baby. I am especially grateful to Laura Heron who has helped me wonderfully with the renewal of my tenancy. She guided me through the process with excellent clarifications and prompt replies.Thank you!
Consumer · 15 January 2024
Agent replied · 30 October 2024
Thank you ever so much for your kind review. I am thrilled I could be of assistance. Laura
★★★★★ 5/5
TrustpilotGreat experience with Sarah Rynne from…
Great experience with Sarah Rynne from the Wapping officeShe is very patient and helpful and always reply to email quickly and actively help me solve the obstacles encountered in renting a house.
YiZhu · 24 July 2024
Agent replied · 30 October 2024
Hi YiZhu, thank you so much for your kind review. It’s been wonderful working with you recently and I wish you all the best in your new home! Kind regards, Sarah
★★★★★ 5/5
TrustpilotLouna from the Tower Bridge office.
Louna from the Tower Bridge office is always willing to do what it takes to help when needed and will go above and beyond to ensure a smooth process.
Grant · 9 September 2024
Agent replied · 30 October 2024
Thank you Grant for your kind words. It was a pleasure assisting you. Louna
★★★★★ 5/5
TrustpilotI was impressed how fast I rented my…
I was impressed how fast I rented my apartment. Also, everything that the team told me when I meet them the first time They delivered. Highly recommend
David · 9 October 2024
Agent replied · 30 October 2024
Thank you for your kind words David. It was a pleasure assisting you. Patricia
★★★★★ 5/5
Trustpilotvery efficient team
The team (Ivanka and Lucy) were very efficient and helped us prepare the lease in very short time. I will recommend their services.
Leila · 8 December 2024
Agent replied · 26 December 2024
Dear Leila, Thank you for your lovely review. It was a pleasure helping you and your family find your new home. Best wishes, Lucy and Ivanka
★★★★★ 5/5
TrustpilotDan from Renewals
Have been working with knight Frank for several years. Has been constantly providing professional services throughout the years. The renewal process went smoothly and timely. Very satisfied.
Eve · 9 October 2024
Agent replied · 30 October 2024
It is fabulous to hear you are satisfied after dealing us with for a long term; I look forward to assisting again in the future.Kind regards,Dan
★★★★★ 5/5
GoogleExcellent handling of the entire house purchase process, from advertising to viewing the property, communicating questions with vendor to facilitating the exchange and completion process. The Estate agent was most helpful, honest and cooperative - I congratulate Finders Keeprs on their professional and fantastic service. I highly recommend them - Well done from a very satisfied customer.
I · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for this super review for our Inspired team, they will be so pleased to read it, Victoria (FK)
★★★★★ 5/5
TrustpilotGreat service
Great attention to detail from the start of the selling process. Always keeping us informed and a very positive and helpful attitude. Friendly, kind and cheerful dealing with any queries quickly and efficiency.
Stephen · 25 June 2024
Agent replied · 30 October 2024
Dear Mr and Mrs Payne, thank you for your kind words. It has been a delight finding you the perfect buyer and getting to know you both. We hope you will be happy in your home in Bristol! Best wishes, Florence and the team at Knight Frank
★★★★★ 5/5
TrustpilotGreat Service from Vinnie
Went through multiple contract renewals which had some difficult circumstances. Vinnie from renewals was always there, responding quickly and helping me through the process in a very kind and efficient manner.
Amir · 23 July 2024
Agent replied · 30 October 2024
Dear Amir,It has been a pleasure to assist you over the years and more recently on the renewal of your tenancy.I am pleased you are happy in our home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotBeyond grateful to have Toru as my…
Beyond grateful to have Toru as my Property Manager for Arthouse. Always available to answer my questions and ready to help. Five stars!
Ivans · 27 November 2024
Agent replied · 26 December 2024
Hi Ivans,Thank you so much for your generous words.I am delighted to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka
★★★★★ 5/5
TrustpilotThank you, Jason!
Jason our new property manager at HSS has been very responsive and helpful since moving on to manage our rental. Any requests we've had have been resolved quickly with our landlord through Jason. Thank you very much!
Amelia · 2 April 2024
Agent replied · 30 October 2024
Hello Amelia, I hope your bank holiday weekend went well!Thank you for your message and review, glad I could help here, do reach out should you need anything else.Kind Regards, Jason.
★★★★★ 3/5
TrustpilotThe overall service is good
The overall service is good, though there have been some delays in recent months with regard to property management - as landlord my property manager was unable or unwilling to keep me informed about the progress of redecoration works which were taking place between tenancies. The reason given was that the property was empty but as a paying client I would like to have been kept informed.
C · 10 March 2021
Agent replied · 30 October 2024
Hello, We are really sorry to hear the service has called short of expectation. If you would like to discuss this further, please do email, complaints@knightfrank.com and one of the team will investigate this for your further. We are really sorry again. Alexandra
★★★★★ 5/5
TrustpilotBrigette from renewals
Brigette from renewals was excellent and incredibly helpful throughout the renewal process.She helped streamline the entire process and helped make everything very straightforward and efficient.Thank you so much for your time and help Brigette!
Yuyi · 29 May 2024
Agent replied · 30 October 2024
Dear Lorna, thank you so much for your kind words. We are so pleased we were able to find you your dream home and wish you many happy year theres! It was delightful working with you, and I am positive we will work together again in the future. Best, BethDear YuyiThank you for taking the time to write this review. I am pleased we achieved a good result for your renewal. I was a pleasure assisting in this instance and look forward to working with you again!Kind regardsBrigette
★★★★★ 5/5
TrustpilotLouna was great
Louna del barrio was great in helping us to get our new flat! She was very responsive and really helped us to get it on terms that worked for us and the landlord. I would use them again
Connor · 11 March 2024
Agent replied · 30 October 2024
Thank you for your time and help during the process Conor. I look forward to working with you in the future! Louna
★★★★★ 5/5
TrustpilotBrigette from Renewals
Brigette from Renewals has helped so much with my Tenancy Renewal. I had a few questions and decisions and she was always onboard to help. Nothing was too much for her.Thank you!
Simon · 1 July 2024
Agent replied · 30 October 2024
Thank you again for your great feedback and it was my pleasure assisting you with your lease renewal. I am pleased we achieved a good result for you and the landlord!Kind regardsBrigette
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with James Szalay on my property search. He was super professional, helpful and really did his best to ease the process. Love my new flat! Highly recommended!
Maja · 6 June 2024
Agent replied · 30 October 2024
Thank you so much for the kind review, Maja.It has been a pleasure helping you so far, and I have no doubt that you will love your new home!Very best,James
★★★★★ 5/5
TrustpilotN.Roscher
Professional direct and personal service all very important especially when working remotely, thank you Edward Adler and team.
Nadia · 9 April 2021
Agent replied · 30 October 2024
Thank you so much for your review! It has been a pleasure working with you over the last couple of months. Best wishes, Edward
★★★★★ 5/5
TrustpilotGreat service
As a property manager Walid from KF really helped us for a smooth tenancy transfer and helped as much as he could, even helping with tasks that are normally outside his usual duties to help. Would recommend 100%.
Customer · 28 February 2024
Agent replied · 30 October 2024
Dear Ramez,Thank you kindly for all of your support and efforts in putting together a wonderful new home for our tenants. I look forward to the opportunity to work together once more.Best, Walid
★★★★★ 5/5
GoogleCraig and the team were very helpful, informative, honest and efficient in my flat purchase.
Laurie · 25 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave this five-star review for Craig and the Inspired Sales team - Joanne (FK)
★★★★★ 5/5
TrustpilotJust the best!
Just the best! Have worked with these guys since 2012 and they have sold me two homes and look after my rental property portfolio like I would. SO happy, great communicators, always look after me! THE BEST!
RAHUL · 7 March 2024
Agent replied · 30 October 2024
Dear RahulSo nice to see you this morning. Thank you so much for such a lovely review - it’s an absolute pleasure to work with you!All the best, Fran
★★★★★ 5/5
TrustpilotBrigette from Renewals
Had a very pleasant experience with Brigette from Renewals. She is very easygoing and obliging, made the whole experience very straightforward and easy. Hope to work with her more in the future. Thanks!
Miguel · 23 May 2024
Agent replied · 30 October 2024
Hi MiguelThank you for your kind words. It was lovely working with you on the renewal as well. Glad we achieved a result that works for everyone! Kind regardsBrigette
★★★★★ 5/5
TrustpilotI was being assisted by vinnie from the…
I was being assisted by vinnie from the renewals department. He was very helpful and helped me through everything. He was very quick and did everything v fast.
Nabeel · 16 August 2024
Agent replied · 30 October 2024
Dear Nabeel,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
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