Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVinnie from Renewals was really helpful…
Vinnie from Renewals was really helpful in my renewal. It was fast and easy, thank you!
Fang · 9 July 2024
Agent replied · 30 October 2024
Dear Fang,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI feel lucky to have Jocelyn Zhang be…
I feel lucky to have Jocelyn Zhang be my property manager. She consistently goes above and beyond in her work, displaying both initiative and professionalism. She always put the clients' best interests first. Her warmth and enthusiasm make communication easy, and I’ve come to trust and rely on her expertise fully. I highly recommend her for her dedication and reliability!
Carol · 12 September 2024
Agent replied · 30 October 2024
Thank you so much for your kind words Carol! Your feedback means a lot to me, and I’m committed to continuing to provide the best possible service. Thanks again for your trust!Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotThank you Emma
Emma has been a great help in managing my property in the UK and she is always timely when attending to my queries.
Jin · 20 February 2024
Agent replied · 30 October 2024
Thank you for taking the time to write me a review, it has been a pleasure to manage your apartment and get to know you better!Best wishes, Emma
★★★★★ 5/5
TrustpilotGreat service
Great service. I had commented previously on our excellent experience with KF during purchasing and renting two very special properties we found through them. Now I can extend the positive feedback to the in-house tax accountancy department. Emily Ho gave us very speedy and to the point advice on all the questions we had and have as foreign Landlords and is managing our accounts very competently. Five stars again for KF!
Sylvia · 21 June 2025
★★★★★ 5/5
TrustpilotBeth Tighe has been incredible to work with
Beth Tighe has been incredible to work with. She is super proactive and accommodating to setting up times at short notice and second viewings.
Bryan · 26 January 2024
Agent replied · 30 October 2024
Thank you for your review Bryan, it has been a pleasure working with you. Best, Beth
★★★★★ 5/5
TrustpilotVery responsive and helpful
Very responsive and helpful. Catrin and the team have helped us settle in and gotten us everything we've needed in short order.
Joseph · 8 March 2024
Agent replied · 30 October 2024
Dear JoeThank you for your review. It was a pleasure to help you settle into your new home. If I can be of any further help, please do you hesitate to let me know.Catrin
★★★★★ 5/5
TrustpilotExcellent service provided by…
Excellent service provided by KnightFrank Richmond office. Ivanka (Head of Richmond lettings) was great in communicating with me and ensuring the whole process was as smooth as possible. Ivanka really went out of her way to ensure I was kept upto date with the tenants moving in date and handled everything from start to finish. Highly recommended. Thanks
Sam · 7 October 2024
Agent replied · 30 October 2024
Thank you Sam for your kind words. It was a pleasure assisting you. Ivanka
★★★★★ 5/5
TrustpilotExpert sales and efficient progression
KF provided a down to earth and upfront sales approach, and they effectively handled the whole sale process whilst we were away for a fortnight.After agreeing an offer above the guide price, they expertly handled the complications and nuances presented by a complicated chain until the exchange was able to progress. A great team effort.
MS · 21 November 2024
Agent replied · 26 December 2024
Thank you for your kind words and for taking the time to leave us a review. Please don't hesitate to contact us if we can help you again in the future. Best wishes, the Hungerford team
★★★★★ 5/5
TrustpilotJason Nwimo has been one of the best…
Jason Nwimo has been one of the best property managers I've dealt with. Quick and courteous!
Tom · 27 June 2024
Agent replied · 30 October 2024
Hi Tom,Many thanks for the kinds words here, glad I could help!Wishing Jana and yourself all the best!Warm Regards,Jason
★★★★★ 5/5
TrustpilotVinnie from Renewals was a pleasure to…
Vinnie from Renewals was a pleasure to work with, prompt communication and a constructive approach to finalise contracts.
MIKE · 20 May 2024
Agent replied · 30 October 2024
Dear Mike, It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotLike most services
Like most services, it's all about the people. In our case, we were lucky to have a wonderful team of professionals working to find the perfect rental property for our family within a very compressed timeframe. The attention to our needs, prompt communication and rapid turn around of paperwork demonstrated a real commitment to finding us the right house for us to have years of happiness. Thank you KF, Esher team!
Marc · 9 February 2024
Agent replied · 30 October 2024
Hi Marc, thank you so much for your review. It has been a pleasure working with you and we are so pleased we were able to assist finding your perfect home. Best of luck with the move. Best, Beth
★★★★★ 5/5
TrustpilotThank you so much Amanda, Dan and Tom
Thank you so much Amanda, Dan and Tom for providing a 5 star service when we recently bought a house through you. Super helpful , through some tricky parts of our purchase. Always felt we had your support and guidance. Many thanks!
Katherine · 4 October 2024
★★★★★ 5/5
TrustpilotBrigette has been very helpful and is…
Brigette has been very helpful and is always providing kind and timely assistance whenever we reach out!
Marie-Clarisse · 6 June 2024
Agent replied · 30 October 2024
Dear Marie-ClarisseThank you for taking the time to write a feedback. It was lovely working with you on the lease renewal.Kind regardsBrigette
★★★★★ 1/5
TrustpilotThe worst customer services I have ever…
The worst customer services I have ever dealt with. They don’t reply to their emails immediately, it takes them weeks to get back to you. All they care about is MONEY, once they get your money they won’t care about you or your needs. They lied about the property facilities and I didn’t get my deposit since I left the property, it’s been more than two months!!!
Mariam · 29 April 2024
Agent replied · 30 October 2024
Dear Mariam, We are really sorry to hear about your experience. Your property manager will be reaching out to look into this matter as soon as possible and to ensure everything is resolved quickly. Please do accept our apologies again. Knight Frank
★★★★★ 5/5
GoogleReally pleased with the service we received from this company. Thank you to Henry who kept us informed & helped with any information we needed on our purchase.
Jackie · 15 October 2023
Agent replied · 24 October 2024
Thank you for this great review for Henry and the team! Victoria (FK)
★★★★★ 5/5
TrustpilotVinnie from Renewals is always very…
Vinnie from Renewals is always very professional, quick to respond and proactive. Thank you for your help.
Jane · 5 June 2024
Agent replied · 30 October 2024
Dear Jane,Thank you for the great review.It has been a pleasure to assist you once again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVinnie (Renewals)
Vinnie from Renewals is always absolutely patient and helpful. Everything always goes super quick and gets done efficiently.
Chey · 15 May 2024
Agent replied · 30 October 2024
Dear Chey,Thank you for the lovely review. Wishing you all the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotUsing KF for property management
Using KF for property buying, selling and letting management, first class service all time. Our property manager Jason Nwimo is always helpful, responsible and responsive. Definitely recommend!
CZ · 3 November 2023
Agent replied · 30 October 2024
Hi Stella, many thanks for such a positive review, glad you have had a positive experience with our Property Management service here at Knight Frank!Kind regards,Jason
★★★★★ 5/5
TrustpilotThank you Lexi Solt!
Lexi is doing a great job! Lexi is smart and efficient!
Kenneth · 14 September 2024
Agent replied · 30 October 2024
Hi Kenneth, Thank you so much for your lovely words. It was great to work alongside you, and I hope to be able to assist again in the future. Please do get in touch if I can be any further help!Best wishes,Lexi
★★★★★ 5/5
TrustpilotWill was very professional and helpful
William Ward-Jone was very professional and helpful. I would definitely recommend this company.
Vicky · 7 August 2024
Agent replied · 30 October 2024
Dear Vicky,Thank you so much, it was a pleasure meeting you and I hope to speak soon.Best wishes,Will
★★★★★ 5/5
TrustpilotEvery thing is amazing!!!!
Every thing is amazing!!!!Especially Lydia she is lovely and professional
Asma · 25 September 2024
Agent replied · 30 October 2024
Thank you so much Asma for your review. It was a pleasure working with you and I wish you all the best with your tenancy. Best wishes, Lydia Walker
★★★★★ 4/5
GoogleAlthough Maxine was not working for me, she helped me with the process of purchasing a house. Maxine and team were very professional and helped push through the deal.
Always at the end of the phone, very much appreciated.
Christian · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving this review for Maxine and the Inspired Sales team - Joanne (FK)
★★★★★ 5/5
TrustpilotKatie was brilliant to work with
Katie was brilliant to work with. Always on the end of a phone to answer anything, kind and patient with my constant questions!
Lucy · 25 January 2024
Agent replied · 30 October 2024
Dear Lucy,Thank you so much for your kind feedback, it was a pleasure working with you!All the best,Katie
★★★★★ 5/5
TrustpilotWalid was really helpful
Walid was really helpful, he got us an ubeliavable deal in london. We are really happy with our property!
Bulut · 16 April 2024
Agent replied · 30 October 2024
Thank you for your great review. It was a pleasure helping you find you new home! Walid
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