Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Service
Ehteshaam Ahmed was extremely helpful when I raised an accounts query. He looked into the problem and has made various amendments which will hopefully prevent it being an ongoing problem. Excellent service!
Supermummy1 · 28 March 2024
Agent replied · 30 October 2024
Thank you Yvonne! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotJosh Ward Brickett…
It’s a pity that Josh Ward Brickett only got to serve me from 2023 onwards till today. It would have been fantastic if I have had the opportunity to know him earlier because he was ever so helpful so obliging and interested in whatever he’s tasked to do. He’s someone who can be depended upon for assistance when you need an urgent attention thereto. Yes he’s a truly a good and reliable person. I wish Josh Ward well in his future endeavors. Thank you.
Lee · 28 March 2024
Agent replied · 30 October 2024
Thank you very much Lee. You have been a pleasure to work with, and I am pleased to have been there each time you have needed me. I wish you all the best and a prosperous rest of 2024. Best wishes, Josh
★★★★★ 5/5
GoogleLaura and her entire team was very hands on with the purchase of our home. She managed to chase all the parties involved to ensure the sale happened in a timely manner. Special mention to Ceri who is an excellent property manager and patiently explained the inner workings of the house.
Va · 25 October 2022
Agent replied · 24 October 2024
Thank for your leaving this great five-star review for our Inspired Sales & Acquisitions team - Joanne (FK)
★★★★★ 5/5
TrustpilotQuick response
Joanna and Daniel have always been really responsive and professional when we needed repairs.
Laura · 14 May 2026
Agent replied · 30 October 2024
Thank you Laura for your kind review and for taking the time to leave your feedback.
Thank you.
Joanna and Daniel
★★★★★ 5/5
TrustpilotMark Johnson can be trusted.
Mark Johnson has been quite devoted to my wishes and also open about the status of the apartment I visited. Top service !
Heer · 3 September 2024
Agent replied · 30 October 2024
Thank you so much for the kind words, and we hope to be able to help you again in the future.All the best,Mark
★★★★★ 5/5
TrustpilotLouna was very communicative
Louna was very communicative, and an excellent agent to deal with all round - promptly helping with EICR checks and tenant changeover
Sina · 20 October 2025
★★★★★ 5/5
TrustpilotThank you
Very happy with the support provided in managing my rental property lease renewal - thank you to Nicole Fingerhut and Liv Cross.
Michael · 17 September 2024
Agent replied · 30 October 2024
Thank you Michael for your kind word. We have both enjoyed working with you and we are both looking forward to working with you in teh future. Liv and Nicole
★★★★★ 5/5
TrustpilotCharlie was a great help in my…
Charlie was a great help in my apartment search. He was very friendly and answered all of my questions during the viewing he arranged.
Jude · 14 August 2024
Agent replied · 30 October 2024
Hi Jude, I’m glad I could help you along your property search and I wish you all the best going forward in London.
★★★★★ 5/5
TrustpilotPhillip Dunn is an exceptional property manager
Phillip Dunn is considered and well-informed, and so offers valuable advice. He is prompt; efficient and conscientious, and so is able to deliver on that advice. He is an exceptional property manager.
Ben · 19 March 2024
Agent replied · 30 October 2024
Hi Ben,Thank you for trusting me to look after your property for the last few years, it really has been a pleasure. Phillip
★★★★★ 5/5
TrustpilotHassle free letting process
We were kept informed and up to date on all issues regarding the letting of our property. All the team involved acted very professionally.
Bev · 9 October 2026
★★★★★ 5/5
TrustpilotVery efficient service received from…
Very efficient service received from Dan from Renewals. Our rental agreement was up for renewal/extension, Dan was very helpful and quick in providing the needed information.
Paola · 2 July 2024
Agent replied · 30 October 2024
Thank you ever so much for your kind response, it was a pleasure to assist. Do reach out if you need anything further!
★★★★★ 5/5
TrustpilotThe property manager Jason Nwimo was…
The property manager Jason Nwimo was newly appointed, he's been very responsive and take swift action to resolve all issues related to the tenants and the property. Big thumbs up.
Stephen · 18 April 2024
Agent replied · 30 October 2024
Dear Stephen, Knowing that you have taken the time to share your positive experience with others is incredibly rewarding and serves as a testament to the hard work and dedication of our team here at PMWe are thrilled to hear that you are satisfied with the level of service provided by Knight FrankIf there is anything else we can assist you with or if you have any further feedback or questions, please do not hesitate to reach out. Warm Regards,Jason
★★★★★ 5/5
TrustpilotOutstanding personal service
Outstanding personal service Helen Waddilove was our rock and helped us through complex unsettling events but we all worked together and sold our house.Helen was always informative helpful and proactive
Caroline · 15 April 2024
Agent replied · 30 October 2024
Thank you so much for your lovely review, despite a little bit of a bumpy ride we got there in the end. Thank you for your proactiveness and your cheeriness at all times. Let me know if I can ever help again. Best wishes Helen
★★★★★ 5/5
TrustpilotExperience was great mainly because of…
Experience was great mainly because of the reactivity,the kindness and the professionalism.i delt essentially with Toru and Omar for the handover.
Othmane · 21 September 2024
Agent replied · 30 October 2024
Dear Othmane,Congratulations on your new home.It has been a pleasure to assist you and we look forward to helping you again in the future.Kind regards,Omar Areef & Toru Yoshioka
★★★★★ 5/5
TrustpilotThe utmost professionals
The utmost professionals. Have made the whole process of selling our home very straightforward. Took care of all the details and their communication has been fantastic. Highly recommended.
Mrs · 22 May 2024
Agent replied · 30 October 2024
Thank you so much for your kind words. Much appreciated, and we hope all goes well with the move.
★★★★★ 5/5
TrustpilotDaniel Lloyd
We have had quite a few property Managers over the past 5 years of renting this property and i can honestly say that hand on heart,Daniel Lloyd, is one of the best. Always keeps me in the loop. Goes above and beyond to assist me and ensure my needs are met. I do hope that he doesn't get moved as he is a keeper.
Lee-Ann · 3 December 2024
Agent replied · 26 December 2024
Thank you very much for your kind words, I look forward to continuing to provide a great service in future.Warm regardsDaniel
★★★★★ 5/5
TrustpilotMaisie & Adam were both incredibly…
Maisie & Adam were both incredibly helpful and swift in all aspects of the purchase of our first home, providing added context & assistance to ensure all went as smooth as possible.
Ollie · 29 February 2024
Agent replied · 30 October 2024
We have loved looking after you both, we hope you enjoy living in your new home. All the best, Adam & Maisie.
★★★★★ 5/5
TrustpilotGood experience finding a good place to…
Good experience finding a good place to rent. Communication is always fast and helpful. Summer White has been great!
Armida · 18 October 2024
Agent replied · 26 December 2024
Thank you for your kind review Armida. It was a pleasure assisting you! Summer
★★★★★ 5/5
TrustpilotWhen asking for the assistance
When asking for the assistance, Summer White was extremely helpful and made sure that my questions were completely answered. I would 100% recommend Summer as a KF agent.
Radovan · 16 May 2024
Agent replied · 30 October 2024
Hi Radovan, Thank you for your kind review, please do let me know if there is anything else I can help you with during your tenancy, I hope you are enjoying your new home. Best wishesSummer
★★★★★ 5/5
GoogleInspired were great - they ensured that my sale went through really smoothly. Oscar was particularly helpful. Highly recommended.
Rachel · 15 October 2024
Agent replied · 24 October 2024
Thank you for this great review for Oscar and the team - I am sure they will be really pleased to read it! Victoria (FK Inspired Sales & Acquisition)
★★★★★ 2/5
TrustpilotSo Disappointing
So DisappointingHaving used KF to manage the renting of my house since 2017 I had to cease the arrangement when the property manager failed to respond to calls and emails for six months. The subsequent inability to coordinate and execute the closure of the account demonstrated a lack of communication and of supervision by management. This was exemplified by the lack of a response from the Customer Experience Manager when contacted. They were pleasant to deal with but you have to make the running
Hugh · 23 February 2024
Agent replied · 30 October 2024
Dear Hugh, We are really sorry to hear about your experience, and it is always disappointing when our service falls below expectations. If you would like for a member of the team to look into this furhter, please do reach out to complaints@knightfrank.com. Please do accept our apologies again. Knight Frank
★★★★★ 5/5
TrustpilotGreat Team
Would like to express my thanks and appreciation for all the hard work by Beth and the team in the Esher office. Always very personable to deal with, extremely committed and professional. Good job.
John · 11 January 2024
Agent replied · 30 October 2024
Thank you for your kind review John, we are so pleased we managed to find you a tenant. It was a pleasure working with you. Best, Beth
★★★★★ 5/5
TrustpilotWorking with Chanell at KF was a very…
Working with Chanell at KF was a very pleasant experience. Chanell is very professional, timely and thorough. I highly recommend working with her for your property search.
Robin · 29 May 2024
Agent replied · 30 October 2024
Dear Robin,Thank you for your kind feedback, it was a pleasure being a part of your UK property search, and would be glad to be of assistance in the future. Kind regards,Chanell
★★★★★ 5/5
TrustpilotFahima has been very helpful everytime…
Fahima has been very helpful everytime when having an issue with our rental,her prompt and efficient assistant has made this process stress free
Sofia · 7 August 2024
Agent replied · 30 October 2024
Thank you for the kinds works, it was a pleasure working with you!Kind Regards, Fahima
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