Trusted Agent profile · Oxford · Oxfordshire
Verified
★★★★★
2,298 reviews across 3 platforms
215 Cowley Road, Oxford, Oxfordshire, OX4 1XF
Part of Chancellors, see every office.
Chancellors's office in Oxford, Oxfordshire, at 215 Cowley Road, is rated 4.5 out of 5 across 2,298 reviews on three platforms, including 625 Google reviews rated 4.3.
625
Reviews on Google
This office
351
Reviews on Facebook
Business-wide
1,322
Reviews on Trustpilot
Business-wide
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
1/5
FacebookTHe only way they could improve is by closing
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
TrustpilotOn time
On time, professional viewing
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotHelen at Chancellors
Fast, professional and helpful!
Thank you for leaving us this great review Miss Lennon, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
5/5
Trustpilotfrom Najia Bagi
Great service thank you!
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookAvoid at any cost unprofessional
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
TrustpilotSsss
Very helpful with everything
Thank you Mr Stock for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotFast communication
Fast communication, brilliant help.
Thank you for leaving us this great review Miss Bellworthy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleI think this is the best agency in Oxford
Dear Kailun, Thank you for your feedback. We pride ourselves on offering excellent customer service and always love to hear their feedback.
5/5
GoogleI have dealt with several people in the office, they have been very polite and helpful. Emails are responded to very promptly with an email or a phone call. All in all, I would highly recommend them for sales/buying or rental.
1/5
GoogleStill waiting for a response
Hi Bernadette, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Thank you for your kind words Gill now let's getting selling!!
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
5/5
GoogleAlex and Ella have been brilliant. Keeping me in the loop all the time, helpful and best of all they sold it!! Can't ask for much more -THANKS to them both!
5/5
GoogleHave only been involved with Chancellors for a few months but so far, so good. Julian and Stephen are very professional. No problems as of yet! A courteous manner is very important as many agents can be surly. Would recommend them thoroughly! Landlord
5/5
TrustpilotClear communication and fast response
Clear communication and fast response this is my second time to rent a property through Eoin and i will be happy to have my next rental or buying deal with him rgrds a
5/5
FacebookI’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!
5/5
GoogleWe have had a great experience so far
5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
5/5
FacebookI've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �
1/5
FacebookAvoid! Rude, pushy, incompetent staff.
Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks
5/5
FacebookGreat advice Jemma, really useful and very professional!
Thank you Sara, always happy to help.
5/5
FacebookI used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Why use Chancellors? Chancellors estate and letting agents in East Oxford opened back in 1981 and can be found on the corner of Cowley Road and Divinity Road. Our highly motivated 11-strong in-branch team boast unrivalled knowledge of East Oxford property values and are always eager to answer any questions on buying, selling, letting or renting in the area. The wide range of sales and letting services available at our East Oxford branch include free, no-obligation market appraisals, an extensive portfolio of residential and commercial properties, land and new homes, property management support, and expert investment and market advice. Locations covered Cowley, Iffley, Iffley Village, New Hinksey, Littlemore and St Clements as well as many of the smaller areas in between for your perfect solution to find an Oxfordshire property.
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