Every review we hold for the Orpington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally great team with excellent communication skills. I never had to wait long for a response, which made the entire process much smoother. Making such a large investment can be stressful and often comes with second guessing, but Phillip and his team were incredibly supportive and patient every step of the way. They truly made the experience feel manageable and reassuring.
Ted · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind review Ted. Wishing you all the best with the renovations!
★★★★★ 5/5
GoogleYour Move Orpington, and especially Philip were fantastic in helping me move into my new flat. Philip was brilliant to work with: really responsive, supportive, and quick to step in when a few issues came up with the property. He went above and beyond to make sure everything was sorted as soon as possible. I’d highly recommend them!
Sharlene · 16 March 2026
Agent replied · 16 April 2026
Thank you for your lovely review Sharlene. It is greatly appreciated.
★★★★★ 5/5
GoogleYour Move Orpington was recommended by a friend and we are pleased to work with the team on tenant finding. They are local, reliable and trust worthy. It is very easy to communicate with them, let by Phil. Many thanks.
Fang · 16 January 2026
Agent replied · 16 April 2026
Dear Fang. Thank you so much for your positive review.
★★★★★ 5/5
GoogleGreat and speedy service. Philip was so helpful with our application and made sure we moved in quickly. Highly recommended!
Liang · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your review Liang. It is greatly appreciated.
★★★★★ 5/5
GoogleWe used Your Move to sell our parents house and would recommend Philip and the team who were so helpful and friendly. It was quite a stressful experience but Philip was always on hand and quick to respond to any queries we had. We would highly recommend Your Move O’Neil.
Janet · 13 October 2024
Agent replied · 22 October 2024
Hi Janet, Thank you so much for the kind review. I will pass your comments onto the rest of the team. All the best Your Move O’Neil
★★★★★ 5/5
GoogleMy partner and I used YourMove to help find our first home and the service couldn’t have been any smoother. Philip was amazing with communication with us and made it such an easy process! Just thank you for all the hard work!!
Anna · 12 November 2024
Agent replied · 22 October 2024
Hi Anna thank you for your review. I hope you will be very happy in your new home 🏠 All the best Phil …
★★★★★ 5/5
GoogleI recently completed the sale of a small local property and Philip and the team did a fantastic job. The quality of the online listing and the photos was outstanding and showcased the house very well, communication throughout the process was great and they've managed to achieve this sale in the middle of COVID. I have also in the past purchased two properties through Philip and both transactions have been equally smooth and professional. Would not hesitate to recommend, great guys.PositiveResponsiveness, Professionalism
Russell · 25 August 2021
Agent replied · 15 June 2024
Hi Russ, Thank you so much for your review,, it was a pleasure working with you. If we can help in the future please give us a call.
★★★★★ 5/5
GooglePhilip and his team were all amazing. I am a first time buyer and made an offer 7 months ago just before the lockdown. My mortgage offer was still valid after the lockdown but just for another 3 months. Philip and his team went above and beyond to keep us informed and their support and reassuring words when it was such a stressful time for us was a lifesaver. I am please to say we have our keys to the property now and when I still call them with queries they still go above and beyond to help us.
I will definitely be a lifetime customer with Your Move whether I choose to sell or buy another property. There is no other team or estate agent that is like this team who will give you 100% and go out of their way to help you.PositiveResponsiveness, Quality, Professionalism, Value
Xuan · 16 June 2021
Agent replied · 15 June 2024
Dear Mrs Kastrati, we are all so pleased for you and your husband. Thank you very much for the review and hope you settle into your new home quickly.
★★★★★ 5/5
GoogleWe chose Your Move O’Neil in Orpington to sell our mother’s bungalow and so glad we did. Philip has a wealth of experience but is also friendly and helpful. He very quickly lined up viewers and we had a buyer in no time at all. He is always quick to respond to queries and took any stress away that we had having not bought or sold a property for over 30 years. All of his team that we had contact with were very competent and friendly too. Would definitely recommend.
Noelle · 11 January 2025
Agent replied · 26 December 2024
Hi Noelle, thank you for your review - it was lovely to work with you. If we can help you again in the future, please let us know. All the best Your Move O’Neil
★★★★★ 5/5
GoogleIt will come as no surprise to hear that selling, buying and moving house can be extremely stressful. And the surrounding reasons for our move didn’t make it any easier. However, Phil and his team were always courteous, efficient, and reliable making the aspects of selling our home just that much easier. Whenever asked anything, even communicating with our buyer, the team at Your Move responded very quickly. When running into each other unexpectedly Phil was always friendly having a catch up even when it was out of hours. Overall we had a great experience with Your Move and more specifically with Phil and his team. If needed again (though we hope not for a long while) we would definitely use them again. Thank you Your Move!!
Jessica · 16 June 2020
Agent replied · 15 June 2024
Dear Jessica, thank you for your kind review. It was a pleasure working with you and your husband - we wish you both luck in the future.
★★★★★ 4/5
GoogleWe moved into a rental home with Your Move and it was all very smooth and efficient, with them providing us a move in kit which was a nice touch. Philip was quick with communication and action as needed, through the pre-move admin and for …
Sruti · 16 April 2024
Agent replied · 15 June 2024
Thank you for taking the time to give us a review, we really do appreciate it! We are sorry to read that the property still had some issues after you moved in and will investigate further. If you would like to send in some more details please call on: 01689 872 926 or email me at philip.oneil@your-move.co.uk.
★★★★★ 5/5
GooglePhilip and his team are very hard working, quick and efficient. I’ve just moved into a rental property with your move, and they was very quick with there responses to get to issues resolved quickly. I got a nice little welcome pack which …
Stacey · 16 April 2024
Agent replied · 15 June 2024
Hi Stacey, Thank you for taking the time to give us a review, we really do appreciate it! I will pass it on to the rest of the team, and thank you for choosing Your Move O’Neil - we hope both of you will be very happy in your new home.
★★★★★ 5/5
GoogleGreat service from Philip and the team. Kept us informed with regular updates throughout the process and always responded quickly with our queries. I definitely recommend their services.
Derry · 12 November 2024
Agent replied · 22 October 2024
Hi Derry, thank you so much for your review it really means a lot to the team. All of us at Your Move O’Neil wish you many years of happiness with your new home.
★★★★★ 5/5
GoogleEveryone in the office is so helpful and friendly! We always get fast and efficient assistance. Highly recommended local company for both buying/selling and renting properties. Go see Philip and his team
Mark · 11 April 2024
Agent replied · 15 June 2024
Hi Mark, thank you so much for your review. It means a lot to the team! We always try our best to help as quickly as possible!
★★★★★ 5/5
GooglePhilip and the team at Your Move were always very helpful and friendly. Made the whole process extremely smooth and always kept us updated. Thank you for everything.
Hannah · 16 April 2024
Agent replied · 15 June 2024
Hi Hannah, it was a great to be able to get the sale to completion for you! The whole team wish you both many years of happiness in your new home. All the best Your Move O’Neil.
★★★★★ 5/5
GoogleI have dealt with many estate agents over the years and undoubtedly Phil and his team are the absolute best that all other estate agents should be judged against. I would wholeheartedly recommend them to anyone looking to rent a property.
Robert · 16 June 2023
Agent replied · 15 June 2024
Hi Robert. We really appreciate your review and are delighted that you have been happy with our service. Kind Regards. Your Move O’Neil.
★★★★★ 5/5
GoogleWe had Great experience dealing with Your move O’Neil. Very friendly and always respond on the phone when we called. Very happy with their services.
Thank you to Phill and his team helping us go through this process.🙏🏻 …
Polina · 16 June 2023
Agent replied · 15 June 2024
Hi, thank you for your review - it means a lot to the team! All of us here at Your Move O’Neil wish you the best of luck in your New Home and we hope to be able to work with you again in the future.
★★★★★ 1/5
GoogleSeemingly quite inconsiderate. We made an offer on a place. We were told they had to go ahead with viewings due to landlord's wishes and they would let us know in a few days. Total waste of our time as it's now off the market and we had to find out ourselves. Not sure what the issue was, just wish they had been more straightforward or refused from the get go, as our time is also valuable and we shouldn't have been kept on the backburner.
Edona · 16 June 2023
Agent replied · 15 June 2024
I am really sorry you have not been happy with the experience you’ve had from Your Move O'Neil. We take customer satisfaction very importantly. In this particular case the property has been removed from the market while the Landlord considers the applications that have been made so far. If you would like to discuss things further please could you call us on: 01689 872 926 or email us at orpington@your-move.co.uk. Kind regards Your Move O’Neil
★★★★★ 5/5
GoogleBeing new to the UK can be a daunting prospect. I was lucky enough to meet Phillip O'Neil who has patiently navigated me through the process of renting my first UK home which had its complexities. I can highly recommend his professionalism, patience and exceptional service - he has certainly gone the extra mile and was so patient with all my questions and uncertainties.
Even the little touch of a welcome pack made brought such a human touch. Your Move in Orpington will certainly be my go-to place for property.
Bev · 16 June 2023
Agent replied · 15 June 2024
Hello Bev, Thank you for your kind review. We are always striving to find the best possible outcomes for our customers and your positive feedback has put a smile on our teams face. We wish you the best of luck in your new home. Kind regards, Your Move O'Neil.
★★★★★ 5/5
GoogleGreat team! Very hard workers and receptive to all my enquiry about the purchase. For me, like a first time buyer, they was like agent and adviser in one person.
A big thank you to Philip O'Neil and all his team!PositiveQuality, Professionalism
Andrei · 16 June 2022
Agent replied · 15 June 2024
Hello Andrei, Thank you for your kind review. We are always delighted to hear positive feedback about our team at Your Move O'Neil. We wish you the best of luck in your new home. Kind regards, Your Move O'Neil.
★★★★★ 5/5
GoogleYour Move O'Neil were our sellers estate agents, they were really easy to contact and very communicative throughout the process. I would very much recommend them and use them again in the future. Professional but with a personal approach.PositiveResponsiveness, Professionalism
Annabelle · 25 August 2022
Agent replied · 15 June 2024
Hi Annabelle, Thank you so much for your 5 Star review, we are always delighted to hear positive feedback about our team at Your Move O'Neil. We wish you the best of luck and many happy years in your new home. Kind regards, Your Move O'Neil.
★★★★★ 5/5
GoogleI was genuinely impressed by how quickly the entire process unfolded. Philip demonstrated exceptional professionalism, making the moving experience effortless and significantly less stressful. Thank you all Your Move team! I hope it stays the same. Cheers!
Sarah · 18 June 2025
Agent replied · 26 July 2025
Morning Sarah, thank you so much for your kind review - I will make sure the team see it. Good Luck in your New Home, All the best Your Move O’Neil Team
★★★★★ 5/5
GoogleFriendly, very professional and clear communication.
C · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your review. It is greatly appreciated.
★★★★★ 5/5
GooglePhil has been very helpful and kind throughout our tenancy process. It went smoothly and without any issues. If needed I would definitely use them again. I highly recommend them. Thank you Your Move especially Phil!
Bhawana · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for your kind review, we are always delighted to hear positive feedback about our team at Your Move O'Neil. We wish you the best of luck in your new home. All the best, Your Move O'Neil.
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