Every review we hold for the Oldham office, from every platform, shown as written. First names only.
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5/5
TrustpilotThe whole process of selling my smallβ¦
The whole process of selling my small piece of water meadow was easy, speedy and professional. It was achieved with nice, articulate and friendly people all round. And I wouldnβt hesitate to use their services again. David Brighton
David Β· 22 June 2022
Agent replied Β· 12 June 2024
Hello David, thank you very much for leaving a fantastic review for the East Anglia team. We'll be sure to pass on your kind comments! All the best - Heidi
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5/5
TrustpilotNew to online auction - good experience
I purchased a property at a recent Birmingham & Black Country Auction House sale. The auction house provided plenty of access to the property prior to the auction to enable us to guage the refurbishment work required. The legal pack was updated in time for me to review and understand the commitments of the contract and establish my ceiling price.Prior to the auction, I spoke to a member of staff at Auction House and they were helpful in pointing me in the right direction for answers to my questions.Whilst not new to the auction process, I have bought from other auction houses this was the first time I was intending to bid virtually/online. The registration process was quick and easy. At the beginning of the auction the auctioneer clearly set out what would be happening and that he would provide time for bids to be made both via the internet and telephone. He also reminded us to follow that 'Homes under the Hammer' golden rule of reading the legal pack before bidding. A mistake I have made in the past, when going to an auction with a hunger to buy! I will call that my fees for educating myself.As a property investor, I would definitely buy at auction again and I would have no hesitation of buying at an Auction House Birmingham sale.
Keith Β· 18 August 2020
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1/5
TrustpilotA Very Dishonest Auctioneer
This company uses gas lighting techniques and sells properties by providing misleading information and then adds information on βNoticesβ last moment. They only represent sellers and often sell the same properties several times.
Marz Β· 3 January 2023
Agent replied Β· 12 June 2024
We are really disappointed and sorry to hear that you felt mislead however this is certainly not how we conduct our business. Whilst we 'represent' the seller, we also provide extremely high levels of support and guidance to all buyers - as evidenced across our Trustpilot reviews from buyers of all experience levels. Our listing pages where we advertise the property share as much information as is made available to us. Due to the fast time scales of auction sales, sometimes last minute information is provided (which is always shared with registered bidders). We also strongly advise all bidders to download and carefully review the legal pack before bidding, as once the gavel falls, contracts are exchanged, and the purchase is legally binding.Our records and audit trails do show that you didn't read the legal pack prior to bidding on the property that you subsequently purchased. This meant that you missed critical information that wouldβve enabled you to make an informed decision before choosing to bid. I hope this information helps explain why you felt you had been misled/misinformed and the importance of downloading and reading legal packs prior to purchasing a property at auction.
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5/5
TrustpilotVery helpful and keep in touch in allβ¦
Very helpful and keep in touch in all stages
Patricia Β· 31 July 2024
Agent replied Β· 24 August 2024
Hi Patricia, thanks very much for your review, it's great to hear the East Anglia team were helpful and kept you informed throughout the process. Best, Auction House
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1/5
TrustpilotNot good experience.
Not good experience.Communication poor ,long delay, misleading information. At the end just waist of time.
Dawid Β· 12 April 2024
Agent replied Β· 12 June 2024
Hello Dawid We're sorry to hear that you don't feel you had a good experience. Unfortunately, some of our properties are not suitable for purchase with a mortgage such as the one you enquired about. We pride ourselves on being transparent in our communications and property descriptions and would never publish information to mislead customers. All the best - Auction House Head Office
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5/5
TrustpilotGood experience
Very easy process fully explained by Chris Moore who was very helpful throughout.
Kevin Β· 16 May 2024
Agent replied Β· 12 June 2024
Thank you for your review of Chris & Auction House, we are so pleased to hear you found Chris to be very helpful throughout the process. All the best - Lauren
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5/5
TrustpilotWe feel that the sale of our propertyβ¦
We feel that the sale of our property was handled in an extremely professional manner and exceeded our expectations.Many thanks to all the Auction House staff.
Mr Β· 28 July 2023
Agent replied Β· 12 June 2024
Thank you for your great feedback. All the best - Sam
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5/5
TrustpilotHelpful
Helpful, friendly and explained how or what will happen. Hannah and Mark both were very helpful.
Nicola Β· 13 March 2024
Agent replied Β· 12 June 2024
Thank you Nicola for your review of Auction House, we are thrilled to hear you found both Hannah & Mark to be very friendly and helpful - Lauren
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5/5
TrustpilotHouse purchase Inverclyde
Just completed purchase on house in Greenock with Auction House. Very quick, easy and professional service throughout π
Ton Β· 1 February 2024
Agent replied Β· 12 June 2024
Thank you for your review of Auction House. We are so pleased to hear you were provided a quick, easy and professional service. We look forward to helping you again - Lauren
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5/5
TrustpilotSuperb experience selling my property
Superb experience of selling my property. Fast - brilliant communicators - nothing too much trouble. Got a fair price given the timescale. Very very pleased, highly recommended
Adam Β· 22 June 2023
Agent replied Β· 12 June 2024
Thank you for your feedback. We're really pleased to hear you are happy with the service and speed of sale that the auction process offers. All the best - Sarah
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5/5
Trustpilot1st Experience of Auction House
Introduced to Auction House by Estate Agent & good communication from the start.
Garry Β· 9 May 2024
Agent replied Β· 12 June 2024
Thank you for your review of Auction House, we are so pleased to hear you received good communication from the start. All the best - Lauren
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5/5
TrustpilotI found the staff very honest andβ¦
I found the staff very honest and helpful. The properties are what they are and the legal pack is what it is.
Grant Β· 27 October 2023
Agent replied Β· 12 June 2024
Hi Grant, thank you for your great feedback. All the best - Sam
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5/5
TrustpilotHelpful
Helpful, friendly and very patient
Pat Β· 20 September 2024
Agent replied Β· 22 November 2024
Hi Pat, it's great to hear of your positive experience with the East Anglia team, thanks for taking the time to leave a review. Best, Auction House
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4/5
TrustpilotAn easy and cost-effectiveβ¦
An incredibly easy and cost-effective way to sell a property, with very good customer service from Auction House Scotland.
David Β· 25 December 2023
Agent replied Β· 12 June 2024
Hi David, thank you for your fantastic feedback! If you have any specific improvements that we could make to deliver a 5 star service instead of 4 stars, that would be valuable for us to know. All the best - Sam
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5/5
TrustpilotThey have been super helpful andβ¦
They have been super helpful and assisted me all the way with my purchase in Norfolk. I would highly recommend them.
Dcimpex Β· 8 November 2023
Agent replied Β· 12 June 2024
Thank you for you fantastic feedback. All the best - Sam
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5/5
GoogleI have nothing but praise for Amanda & the team for their friendly approach, and expert guidance which culminated in the successful sale of our house! They have achieved what others could not, and I would not hesitate to recommend them!
Many thanks.
Dave Β· 18 June 2021
Agent replied Β· 17 June 2024
Thank you for taking the time to leave a review. I am so pleased you decided to choose Auction House Manchester to sell your property in order to achieve a quick sale and help you on your journey. All the very best to both of you!!
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5/5
TrustpilotVery informative and professionalβ¦
Very informative and professional company. A pleasure to deal with.
Steve Β· 15 June 2024
Agent replied Β· 24 August 2024
Thank you Steve for your review of Auction House; we are so pleased to hear you found the team to be very informative and professional. All the best - Lauren
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5/5
TrustpilotExcellent service from Gary Davison.
Now sold 2 HMOs with Gary and had an excellent and professional service, he could not of done anymore.
Cooper Β· 14 December 2023
Agent replied Β· 12 June 2024
Hi Barry, thank you for your 5* feedback. We'll be sure to pass this on to Gary also. All the best - Sam
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5/5
TrustpilotMy first auction
My first auction, and thanks to the professional approach by all involved, it was easy to do. Even dealt with issues that needn't have happened, thanks very much guys
Robert Β· 20 March 2023
Agent replied Β· 12 June 2024
Hi Robert, thank you for taking the time to share your feedback - Chris
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5/5
TrustpilotI would highly recommend
I would highly recommend. Excellent communiciation and a very professional service throughout the entire process made it really easy.
Sapphire Β· 13 December 2023
Agent replied Β· 12 June 2024
Thank you so much for your 5* feedback! All the best - Sam
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5/5
Trustpilotbrilliant service very professional
Amar Β· 22 September 2024
Agent replied Β· 22 November 2024
Hi Amar, great to hear you received professional service! Best, Auction House
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5/5
TrustpilotWhat a wonderful purchase!!
Just to let you know how pleased we are with the purchase of Flat 25 at Whittingham Court. What a wonderful purchase this has turned out to be. We moved in about a week ago and every day we are amazed at the quality, location and functionality of this fabulous apartment. Many, many thanks for your help in securing this property and we have nothing but good things to say about you and Birmingham Auction House.
John Β· 4 March 2021
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5/5
TrustpilotMost best auction in the UK
Pinni Β· 19 August 2024
Agent replied Β· 24 August 2024
Hi Pinni, thanks for your 5 star review of Auction House London! Best, Auction House
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5/5
TrustpilotVery experienced honest company
Gerald Β· 18 September 2024
Agent replied Β· 22 November 2024
Hi Gerald, thanks very much for taking the time to leave a review! Best, Auction House
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.