Trusted Agent profile · Oldham

Auction House Oldham reviews

4.8

★★★★★ Excellent

1,183 reviews across 2 platforms

Edge View House Salmon Fields Business Village, Royton, Oldham, OL2 6HT

Auction House's office in Oldham, at Edge View House Salmon Fields Business Village, is rated 4.8 out of 5 across 1,183 reviews on two platforms, including 142 Google reviews rated 5.0.

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5.0 / 5

142

Reviews on Google

This office

Trustpilot logo

1,041

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Oldham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Bryan Baxter was excellent.

Bryan Baxter was excellent.Helpful and patient.Definitely recommend

Stuart · 6 November 2024

Agent replied · 22 November 2024

Hi Stuart, thanks for taking the time to leave this review! We'll pass your excellent feedback on to Bryan. Best, Auction House

5/5

Trustpilot

Brilliant service and communication

Hannah Turner has been brilliant and provided perfect assistance and communicated effectively. All her help is appreciated.

Maiwand · 23 May 2024

Agent replied · 12 June 2024

Thank you, for your review of Hannah & Auction House. We are so pleased to hear you received Hannah's brilliant service and communication. All the best - Lauren

5/5

Trustpilot

Mark Upston, Area Manager

Mark Upston was a great help to us on the purchase of an auction property.He communicated well between myself and the seller and we were able to agree a deal prior to the auction.

Paul · 13 April 2023

Agent replied · 12 June 2024

Hello Paul, thank you for your review. We'll be sure to pass the feedback on to Mark! All the best - Abi

5/5

Google

Amanda and the team at Auction House were very good. It was easy for me to sell my house through them and they made the whole experience stress free and uncomplicated. They got us a great price on the property. Thanks guys.

Nicolas · 18 June 2022

Agent replied · 17 June 2024

It’’s been a pleasure helping you and your family and it’s also very rewarding knowing that we achieved a fast sale for you and also getting a great price too!!

5/5

Trustpilot

Fantastic Stress-Free Service

Helen Plumstead was brilliant - she managed the whole process for me so that it was completely stress free. Very personable and professional she is an asset to the company.

KAZ · 1 August 2023

Agent replied · 12 June 2024

Thank you for your great feedback, we'll be sure to pass this onto Helen too. All the best - Sam

5/5

Trustpilot

Mark Upston was brilliant and could not…

Mark Upston was brilliant and could not help more. It is the first time we have purchased properties from an auction, and the first time we have bought rental properties. Mark answered all of our very long list of questions without hesitation. He offered to do the phone bidding before the day and talked us through the whole time the bidding was happening. This made it much less daunting knowing he knew exactly what to do. We did not feel pressured at all and he carried out our instructions perfectly. We won two properties which was our aim. He made it a pleasurable experience and we would definitely recommend Auction House and particularly Mark to anyone thinking of buying at auction. The whole process was made very clear and dealt with very professionally. Timescales of 28 days were all adhered to by Auction House. Mark also rang after the sale to make sure we knew what to do, and again once everything was completed. Thank you

Suzanne · 15 June 2021

5/5

Trustpilot

Very Positive Experience

I very rarely leave a review (and almost always when dissatisfied) but have been enormously impressed with this outfit. Having seen other poor reviews here i was initially sceptical about dealing with them. However, my experience has been fantastic. And I am therefore minded to balance the negativity I found here on Trustpilot.My wife and I were interested in a flat in the auction of 24May2023. The ownership, paperwork and general legalities were complex and my solicitor advised me not to touch it! However, I contacted London Auction House and the CEO, Jordan Philips, called me personally. He put me in touch directly with the seller’s solicitors and I was able to get straight answers to my questions direct from them. As a result I decided to switch my own solicitor to someone I had greater confidence in. His advice gradually became positive.In the evening of 22nd May, I mistakenly thought the flat had sold pre-auction as it did not show on their “Lots still available” tab (which I now know references Lots not sold at previous auctions!) I texted Jordan late that evening and he immediately confirmed that it was still available.The next afternoon - and after further reassurances from various parties - I consulted Jordan and made a pre-auction offer. This turned into a brief negotiation which Jordan handled personally with half a dozen phone calls or so. Within two hours of the deal being struck, the deposit was paid and contracts exchanged.I have nothing but praise for the entire process and particularly for the preparedness of Jordan (who I have still never met) to get involved and respond personally whenever asked. Such a rare quality in today’s world. As a postscript to this experience I asked for pre-completion access with architects which Jordan then organised with the vendor and offered to personally attend if necessary as the vendor’s agreement was dependent on London Auction House attendance. I wish Jordan and his company every success for the future.

Michael · 25 May 2023

Agent replied · 12 June 2024

Hi Michael, Thank you for taking the time to share your detailed feedback. We're very pleased to hear you had such a positive experience working with Auction House London and we will ensure these kind words are passed on to Jordan too. All the best - Sarah

5/5

Trustpilot

Sale of Commercial Property

I was very impressed by Chris and the whole team. Chris recently sold a commercial property for me through The Auction House although in the end the property was sold in advance of the auction for a fair price. The whole process was explained to me in detail at the beginning and communication throughout was very good. I would definitely use Edwards Moore again and would thoroughly recommend them.

Bryan · 20 February 2024

Agent replied · 12 June 2024

Hi Bryan, thank you for your fantastic feedback. We'll be sure to pass this on to Chris and the Auction House Birmingham team. All the best - Sam

5/5

Trustpilot

Fantastic auction company to work with

Fantastic auction company to work with, honest advice and Lukas is really reliable and easy to communicate with.

Luke · 18 April 2024

Agent replied · 12 June 2024

Thank you Luke for your review of Lukas & Auction House, we are so pleased to hear you found the experience fantastic. Best wishes - Lauren

5/5

Trustpilot

We cannot thank Jenny enough

We cannot thank Jenny enough for all of her help in selling our elderly parents property. Her kindness and compassion shown through this difficult time was second to none and we would have no hesitation in recommending her to friends and family.

Rachel · 11 May 2022

Agent replied · 12 June 2024

Hi Rachel, Thank you for taking the team to share your feedback. We're so pleased to hear that Jenny was able to support you through such a difficult time. All the best - Abi

5/5

Google

Amanda was very helpful; she assisted in selling my property and promoting it as much as she could and in the end helped sell my property within the guide price she gave me.

Nasila · 16 April 2023

Agent replied · 17 June 2024

Many thanks Nasila for your 5* review. I hope that you found the process as quick and easy as I promised. Best Wishes. Amanda

5/5

Google

Amanda and the rest of her colleagues were very helpful and accommodating.This was my first time at auction and made to see its not as daunting as l thought. Thanks Amanda and the rest of your colleagues. Dennis Whalen 🤝 …

Dennis · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time and leaving a positive review. Hopefully we can help you in the future should you choose to auction another property.

5/5

Trustpilot

I can't thank Jenny enough for her…

I can't thank Jenny enough for her expertise, her competance and her helpfulness. This was my first property purchase at auction and her support and kindness were exceptional. Well done to you, Jenny. It was a pleasure to deal with you.

Marguerite · 17 June 2022

Agent replied · 12 June 2024

Hello Marguerite, thank you very much for leaving such a wonderful review for Jenny. We'll be sure to pass on your kind comments! Best wishes - Heidi

5/5

Trustpilot

Very helpful staff who guided us…

Very helpful staff who guided us through the process as we have not previously bought at auction. Everything was simple and straightforward in terms of understanding the legal pack etc etc.Highly recommended

Nigel · 11 May 2023

Agent replied · 12 June 2024

Thank you for your feedback Nigel. We're glad to hear your first experience of buying at auction was a positive one. We'll be sure to share your feedback with the East Anglia team - thanks again, Sarah

5/5

Google

This was the first time I sold a property at auction. Rachel gave me expert advice and guidance throughout the process and was always available to answer my questions. She even appointed a solicitor for me to handle the legal side. Excellent

Brian · 16 April 2025

Agent replied · 11 November 2024

It's fantastic to hear you had such a good experience Brian, reviews mean a lot to Rachel and the rest of the team, so thanks for sharing your experience with us! Wishing you all the best👍 …

5/5

Trustpilot

Gary Davison was amazing

Gary Davison was amazing, nothing was too much trouble. He answered all my questions. Very professional yet very approachable.

Mary · 20 March 2024

Agent replied · 12 June 2024

Thank you Mary for your review of Gary & Auction House. We are so pleased to hear you found us to be professional and approachable - Lauren

5/5

Trustpilot

Having attempted to sell my house…

Having attempted to sell my house through a local Estate Agent in Liskeard, over a 5 month period, without any success, I opted to sell through Auction House, Devon and Cornwall, Adam Cook and Fiona Quan. I was very impressed with their thoroughly professional and attentive service, and the immediate success of securing a sale. The feedback of viewings, and market analysis in terms of online activity and virtual viewing video on YouTube was really exceptional. Both Adam and Fiona kept me informed with progress by phone and email, and the whole process was very well managed and the sale by auction went as planned and exceeded expectations of price achieved on the day. Considering the difficulty of covid restrictions, the sale could not have been smoother and very stress free. Adam and Fiona work as an excellent team. I would highly recommend using Auction House, Devon and Cornwall as they really understand their market place, and certainly removed all the usual stresses of selling off my shoulders. 100% professional service!! I’m now moved and very happy I chose to use them!! So many agents give promises but don’t deliver. Auction House exceeded my expectations. Thank you so much Adam and Fiona!!

Amanda · 7 April 2021

5/5

Trustpilot

Property Purchase Skye

very easy process and Nicola was very helpful, 3 weeks from start to completion highly recommended.

David · 15 May 2024

Agent replied · 12 June 2024

Thank you for your review of Nicola and Auction House, we are so pleased to hear you found Nicola to be very helpful. All the best - Lauren

4/5

Trustpilot

Re-assuring

Commenting as a buyer, Auction House felt friendly and safe. The two most important criteria for me. I have deducted one star because a) it was not always easy to search the website and find the particular property I was following and b) it was not apparent to me that I had to re-register after the property was delayed to a later auction. a) and b) might say more about me than AH though.

David · 13 October 2023

Agent replied · 12 June 2024

Hi David, thanks for your feedback. We're so glad you found the process friendly and safe. We'll be sure to take your feedback on website navigation on board. Many thanks - Sam

5/5

Trustpilot

Fantastic service from Sam at The Auctionhouse…

Fantastic fantastic service.Everyone should be using Sam at the Auctionhouse in Sheffield.This is the first time I have used an auction to sell my property. Sam explained everything and reassured my nerves. He also took the time to update me on watchers and bidders everyday including his days off. Sam is so efficient,organised and goes out of his way to help you and keep you informed of the progress of bidders and watchers.I can highly recommend The Auctionhouse and Sam.If there was 10 stars 🌟 I would give you that. 5 stars 🌟 doesn’t justify how brilliant Sam is. Keep up the good work and I have no hesitation in recommending you to other investors I know including family and friends. Thank you again for everything you have done for me. 😊

Maria · 30 March 2021

5/5

Trustpilot

Certainly more than happy with the…

Certainly more than happy with the service provided by Jenny and the Auction House team Throughout Jenny was fully focused on my needs, understood them and communicated with me at all stages of the process on a regular basis using her knowledge of all situations and scenarios, to achieve a successful outcome for everyone Jenny has sold 2 properties for me now in these difficult times with full professionalism of which I am very grateful I have no hesitations in recommending Jenny at the auction house to anyone wishing to sell a property She will give you 110% commitment and I Thank her for that

Lee · 25 March 2021

5/5

Trustpilot

Godric Drive purchase

James helped us purchase our first property with The Auction House. Whenever our solicitors were leading us up the garden path, James was always at the other end of the phone helping us with the process. He went above and beyond and always responded to any calls, emails or texts immediately. He put our minds at ease when we thought our solicitors were going to cause a massive delay. James is an absolute credit to the company and we are already looking for our next property due to James's helpful and his 'nothing is too much trouble' attitude we will definitely be using The Auction House everytime.Thank you James :)

Chelsea · 22 March 2021

5/5

Trustpilot

A totally professionally service

A totally professionally service from start to finish from Robert Hurst and his team regarding the sale of my property via Auction House. The selling price was very much in line with what he predicted upon initial viewing and there was enough interest from the bidders to attain this. It is an environment where both buyers and sellers can come away happy.If you are a seller looking for a hassle free sale, or as a buyer looking for value, I throughly recommend Auction House, as this style of buying and selling is certainly going to increase in popularity in the years ahead, so I can certainly recommend.

Darren · 16 March 2021

5/5

Trustpilot

Sam Harris - South Yorkshire

Following my recent experience with auction house I just wanted to leave a review on how great the South Yorkshire team are, Sam in particular.I approached two auctioneers for appraisals on my bosses properties and Sam came back swiftly with what I needed, the other auctioneer (I won’t mention any names) didn’t even bother coming back to me so I assume didn’t want the business - Which is a shame as we will definitely have more to send Sams way! None the less, even if they had, I was so bowled over by the service provided by Sam and the team that we would’ve chose them to auction off the properties regardless.The communication and contact throughout was fantastic, updating us on the progress of the property from the day it was listed to auction day and even afterwards. On the day of the auction, the Livestream was brilliant it felt like we were in the room with the auctioneer, lots of excitement in our office even if we couldn’t be at the auction itself. The prices we achieved for the properties were above and beyond what we expected to achieve so we are over the moon! Sam even went out of his way to visit our office over Christmas to drop off a thank you hamper of booze and chocolates! Overall Outstanding service by Sam, I would give extra stars if I could and can’t recommend the auction house South Yorkshire team enough! Thanks again guys

Jo · 11 March 2021

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