Every review we hold for the Oldham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommend as a buyer
I bought I property through AHWY in Dec 2022. Easy viewing with helpful viewer. Good communication with AHWY office staff in the run up to auction to try to make an offer prior to auction (which didn’t get accepted). The house was taken to the room and luckily I was the successful bidder. The team were quick to confirm exchange, take payment and issue documents so that conveyancing could start as it only had a 14 day completion. I prefer AHWY to many of the other national auction houses as they really know the area, communicate well and don’t tend to allow ridiculous additional fees, although this property did come with £3k of extras by the time I’d paid a buyer premium, a buyer fee and the seller’s search costs, then add auction fee, stamp duty and legal costs! But this is always clearly listed out in the legal packs. Thanks AHWY for a great service, i would highly recommend.
Victoria · 19 December 2022
Agent replied · 22 October 2024
Hi Victoria, thank you for your feedback. Great to read about your experience with the AHWY team. We hope to welcome you back to auction in the future - all the best , Abi
★★★★★ 5/5
TrustpilotHighly recommended
A good experience all the way from valuation to sale. Chris clearly really understood our market and guided us throughout the process of selling via auction which we had no experience of, with lots of help and advice. We felt like we were in good hands, had great support from the whole team and a really positive experience all round with a good sale.Its nice to deal with a business that makes customers feel valued and focuses on service - we don't see enough of it these days!
Gordon · 18 December 2022
Agent replied · 22 October 2024
Hello, thanks for your fantastic feedback. The whole team is thrilled to read your comments as we strive to deliver the highest possible standards of service. Thank you for putting your trust in us - Chris.
★★★★★ 5/5
TrustpilotGreat Service
Excellent service and Jenny was extremely supportive and went above and beyond.
EL · 10 May 2024
Agent replied · 22 October 2024
Thank you for your review of Jenny & Auction House, we are so pleased to hear you found us to be extremely supportive. All the best - Lauren
★★★★★ 5/5
TrustpilotLukas was fantastic through the whole…
Lukas was fantastic through the whole process. Would definitely use auction house again.
Dan · 18 April 2024
Agent replied · 22 October 2024
Thank you Dan for your review of Lukas & Auction House. We are so pleased to hear you found Lukas to have been fantastic throughout the process. Thank you for recommending us, All the best - Lauren
★★★★★ 5/5
TrustpilotBuy to Let Sale
Dan made the whole process run smoothly. He was very informative and kept me up to date with everything that was happening from start to finish. Would highly recommend.
Lynne · 15 March 2023
Agent replied · 22 October 2024
Thank you for your feedback Lynne!
★★★★★ 5/5
TrustpilotGreat night thank you such a great…
Great night thank you such a great bunch of folks
Darren · 20 January 2026
Agent replied · 22 January 2026
Hi Darren, thanks very much for your review! Best, Auction House
★★★★★ 5/5
Trustpilotvery supportive
The whole team at Auction House were always on hand, both to keep me up to date with what was occurring and to answer my queries.The process of auctions might not suit everyone but if you are considering then I would recommend going in for a chat to discuss the options.
Beth · 4 October 2024
Agent replied · 22 October 2024
Hi Beth, great to hear you were kept up to date with the whole process and received timely responses from the Auction House Hull & East Yorkshire team! Best, Auction House
★★★★★ 5/5
TrustpilotEverything was explained all the way…
Everything was explained all the way through
Patricia · 27 July 2024
Agent replied · 22 October 2024
Hi Patricia, great to hear everything was explained thoroughly! Thanks for taking the time to leave this feedback. Best, Auction House
★★★★★ 1/5
TrustpilotMy advice is not to use this auction…
My advice is not to use this auction house at all.
Lyn · 9 January 2026
Agent replied · 22 January 2026
Thank you for your feedback, Lyn. We’re sorry to hear of your frustration and would like to clarify the situation.
We emailed you on Friday lunchtime to confirm that we are willing and able to arrange a viewing. However, as the building contains only four flats and we do not hold a communal door key, access cannot always be guaranteed. This is not uncommon in smaller blocks.
In that email, we offered two potential viewing dates subject to access being available. Unfortunately, we did not receive a response before this review was posted.
To clarify on your other points, the photographs were taken during a previous access opportunity and do not imply guaranteed access. Furthermore, there is nothing untoward with this auction lot, and full transparency is provided via the Legal Pack, in line with standard auction practice.
Kind regards,
Auction House North East
★★★★★ 5/5
TrustpilotGreat experience
Quick, easy and super helpful process
Emily · 19 February 2026
Agent replied · 22 February 2026
Thank you for this fantastic review, Emily! It's so great to hear that you enjoyed our service. Kind regards, Auction House
★★★★★ 5/5
TrustpilotA very good experience
Dealing with the Norwich branch of the Auction House was a great experience. All the staff were very pleasant and professional explaining what would happen step by step, making the whole process easy. It was lovely to be able to watch the online auction, a bit nerve racking when my lot came on, but again all done very professionally.
MRS · 9 May 2024
Agent replied · 22 October 2024
Thank you for your review of Auction House East Anglia, we are so pleased to hear you had a great experience using our services. All the best - Lauren
★★★★★ 5/5
TrustpilotEase of Selling via Auction
Jenny was extremely knowledgeable, honest and understand she guided me through the whole process. The matter was handled with ease and professionalism I was constantly kept updated. I would highly recommend her.Thank you
Jules · 15 September 2022
Agent replied · 22 October 2024
Hello Jules, Thank you for your feedback. Fantastic to hear that Jenny was able to make the selling process easier for you. All the best - Abi
★★★★★ 5/5
TrustpilotVery good service provided by Catherine…
Very good service provided by Catherine and the team at Auction House. Would highly recommend.
Jon · 15 February 2024
Agent replied · 22 October 2024
Thank you Jon Hook for your review of Catherine & Auction. We are so pleased to hear Catherine provided you a very good service. Thank you for recommending us - Lauren
★★★★★ 5/5
TrustpilotExcellent service
Can not thank Helen and the team enough. Helen was absolutely brilliant very understanding of the situation, professional and supportive. Wonderful communication and everything done promptly.
Rowena · 11 May 2023
Agent replied · 22 October 2024
Thank you for your review. We're so glad to hear you had a good experience and we'll be sure to pass your feedback on to Helen too. All the best - Sarah
★★★★★ 5/5
TrustpilotRecommended
Recommended to all, very pleasant and knowledgeable James and his lovely team, colleagues Rebecca Michelle and Carly are helpful, friendly, professional and informative throughout, from initial contact to aftersale. Their caring understanding and respectful manner is greatly appreciated. For anyone who wishes to sell or buy, the efficient service and good experience will be beneficial. Best Wishes to all.
Bex · 2 May 2024
Agent replied · 22 October 2024
Thank you for your review of James, Rebecca, Michelle and Carly from our Auction House West Yorkshire team. We are chuffed to hear you received an efficient service and we really appreciate your recommendation, all the best - Rachael
★★★★★ 2/5
TrustpilotNot too great, but got through in the end
Made it through in the end but the Auction House employee who facilitated the purchase made me feel like he didn’t care at all and basically did the bare minimum through out the process. And of course they charge an exorbitant rate much higher than an estate agent for not doing much at all. Sad that much money went to them.
Hamza · 21 March 2024
Agent replied · 22 October 2024
Hello Hamza We're really sorry to read that you don't feel you had a positive experience. Our records show that your offer was agreed and completed with no known issues or concerns raised by yourself throughout the process. Our team pride themselves on high levels of customer service and a passion for supporting our clients, so we're really disappointed to read that you do not feel this was the case for you. I believe the Scotland team have contacted you directly for some more information so they can fully understand the specific details of your feedback. All the best - Abi
★★★★★ 5/5
TrustpilotStaff very friendly and helpful
Customer · 19 February 2026
Agent replied · 22 October 2024
Hi there, thank you for taking the time to leave this excellent feedback! We really appreciate it. Best, Auction House
★★★★★ 3/5
TrustpilotBought a house no mention that property…
Bought a house no mention that property is tenanted, also no information on tenants! Shocking to be honest
Idnan · 21 October 2025
Agent replied · 22 October 2025
Thank you for updating your review and for taking the time to speak with us. We’re sorry for the initial misunderstanding regarding the property’s status and appreciate your patience while we clarified the situation. We’re pleased we could resolve the matter quickly and that the property matched your expectations in the end. If you need any further assistance, please don’t hesitate to contact our team. We’re always happy to help
★★★★★ 5/5
TrustpilotSeamless Professional Experience
After failing to sell via the Estate Agent route for 2 years, we contacted Mark Upston. He was professional throughout, realistic with the valuation, and maintained contact as necessary. Our property sold above expectation. It was an easy process from start to finish and we would highly recommend Auction House.
Roy · 17 September 2024
Agent replied · 22 October 2024
Hi Roy, it is excellent to hear that you had a seamless and professional experience selling your property with us! Thank you for the recommendation. Best, Auction House
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Dan was fantastic from start to finish. Highly recommended.
Philip · 9 April 2024
Agent replied · 22 October 2024
Thank you Philip for your review of Dan at Auction House North Wales, we are so pleased to hear you had a fantastic experience throughout. All the best - Rachael
★★★★★ 5/5
Trustpilotstraightforward and uncomplicated
Jordan made the auction of my late uncle's property straightforward and uncomplicated
Stephen · 20 March 2024
Agent replied · 22 October 2024
Thank you Stephen Sullivan for your review or Jordan & Auction House. We are so pleased to hear Jordan helped make the process straightforward - Lauren
★★★★★ 5/5
TrustpilotEasy purchase
The whole process was very easy. Lukas was easy to contact in case of any questions.
Customer · 22 December 2023
Agent replied · 22 October 2024
Thank you for your feedback. All the best - Sarah
★★★★★ 5/5
TrustpilotAmazing service
Amazing service - Melanie was always on hand to answer any questions and assist where possible. 1st Auction purchase and would highly recommend the team based on my recent experience. Thank you.
Happy · 23 August 2022
Agent replied · 22 October 2024
Hello, thank you so much for your feedback and sharing your experience with Auction House Sussex. All the best - Abi
★★★★★ 5/5
TrustpilotFantastic experience
Fantastic experience - our first time at auction and we came away with two properties. The agents were very friendly and helpful, viewings were a breeze. The bidding registration process was simple and bidding online was easy - though agents were very happy to offer telephone bidding if needed. We received a memorandum of sale instantly after payment and everything has been smooth. I thoroughly enjoyed our auction experience and hope to bid again in future auctions.
Mrs · 16 December 2022
Agent replied · 22 October 2024
Hello, thank you for your feedback. What a fantastic result for your first auction! Great to hear about your experience bidding and post-auction. We hope to see your registration to bid again in the future! All the best - Abi
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