Trusted Agent profile · Oakenholt

Anwyl Homes Oakenholt reviews

4.6

★★★★★ Excellent

1,069 reviews across 2 platforms

A548 Chester Road, Oakenholt, CH6 5WN

Part of Anwyl Homes, see every office.

Anwyl Homes's office in Oakenholt, at A548 Chester Road, is rated 4.6 out of 5 across 1,069 reviews on two platforms, including 8 Google reviews rated 1.5.

Google logo

1.5 / 5

8

Reviews on Google

This office

Trustpilot logo

1,061

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Oakenholt office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lee Ashworth from the get go was…

Lee Ashworth from the get go was friendly and informative about the work he carried out, the new lock is perfect and my doors have stopped sticking. Thank you so much

Amy · 14 June 2023

Agent replied · 10 June 2024

Hi Amy, thank you for your review about one of our Customer service team, Lee, we know he really appreciates the feedback! Thanks!

5/5

Trustpilot

Great customer service

Today we had Chris round to fix some snags in our bathrooms. Lovely gentleman, friendly, happy to help, nothing was too much trouble. One of the only positive experiences I’ve had with Anwyl Homes.

Siobhan · 14 March 2023

Agent replied · 10 June 2024

Hi Siobhan, thank you for your great review about Chris, sorry to hear their might have been other things you weren't happy with, feel free to get in touch with our Customer Service team if you need any help with anything, either via our online webform or by calling 03300 244955.

5/5

Trustpilot

Great service

Was very flexible to work around timings, quickly fixed the issue with no problems and done a very good job.

Hannah · 4 March 2024

Agent replied · 10 June 2024

Hi Hannah, thank you for this review!

5/5

Trustpilot

Great job Richard

Richard Nelson has just been to fix the lock on our front door. Brilliant job - very thorough, polite & professional.

Andrew · 13 February 2024

Agent replied · 10 June 2024

Thanks Andrew, much appreciated!

5/5

Trustpilot

Lee Ashworth, integrated appliances and fire door mod

Lee arrived on time and got straight to work. His work was done quickly and cleanly, I’m extremely happy with the end result. Can not fault Lee at all if I tried.

Jack · 27 April 2023

Agent replied · 10 June 2024

Hi Jack, thank you for your review about one of our Customer Service Technicians, Lee, it's great for him to receive the feedback, thank you.

5/5

Trustpilot

Excellent Technician

Josh Hough, the Customer Service Technician, did a great job at reporting and repairing the issues we had. He was very thorough and his work was to excellent standard.

The · 19 July 2023

Agent replied · 10 June 2024

Hi, thank you for this review about Josh, one of our Customer Service Technicians,

5/5

Trustpilot

Has Chris Appleton attend to fix some…

Has Chris Appleton attend to fix some snags. Straight to the job. Good finish on the work. Nice chap too. Thanks

Oliver · 26 January 2024

Agent replied · 10 June 2024

Thanks Oliver!

4/5

Trustpilot

ANWY cross fields

From start to finish I can’t fault, sales Debbie, the site managers Ian and Peter they have been absolutely fantastic doing all the snagging work

William · 25 October 2023

Agent replied · 10 June 2024

Hi William, thanks for this review, let us know what we need to do for that last star?? Thank you.

5/5

Trustpilot

Customer service technician visit

We had a visit from a Chris Appleton the customer service technician to fix and document some outstanding issues. He was excellent hopefully we get him back to close out some other snags.

Stu · 10 March 2023

Agent replied · 10 June 2024

Hi Stu, thanks again for your great review about Chris!

5/5

Trustpilot

Excellent house builder

We have recently moved into an Anwyl home and cannot fault the sales and site team for the service they have provided!

Anna · 23 December 2023

Agent replied · 10 June 2024

Thanks Anna!

5/5

Trustpilot

Very tidy!

Paul Higham came out to correct a floor creak at the top of the stairs. He did a great job resetting the joist hangers and refitting the carpet.

Arlene · 22 July 2023

Agent replied · 10 June 2024

Hi Arlene, thank you for your review!

5/5

Trustpilot

Lee Ashworth has done a brilliant job…

Lee Ashworth has done a brilliant job fixing our landing floor. Thank you.

Eva · 14 June 2024

Agent replied · 10 June 2024

Hi Eva, Thank you for specifically rating our team member, Will, he will really appreciate your feedback, thank you!

5/5

Trustpilot

Paul Higham and Richard - excellent customer service

Paul and Richard did a fantastic job, good workmanship, left no mess and offered advice on maintenance.

James · 20 March 2024

Agent replied · 10 June 2024

Thanks James

5/5

Trustpilot

Customer Service Technician

Josh Hough, a Customer Service Technician at Anwyl has just done an excellent job for me on my snagging list, across a couple of days. He's friendly, knowledgeable, professional and efficient.

Kevin · 4 April 2023

Agent replied · 10 June 2024

Hi Kevin, thank you for taking the time to leave this review about Josh, one of our Customer Service technicians. The team really appreciate it when they receive positive feedback, thank you!

5/5

Trustpilot

Josh re sealed the shower great job…

Josh re sealed the shower great job very professional.

Steven · 12 August 2024

Agent replied · 23 October 2024

Thanks Steven

5/5

Trustpilot

Paul Higham and Chris called today to…

Paul Higham and Chris called today to complete some outstanding snags, they were very helpful and professional in their work and quality finishing.

Mr · 26 October 2023

Agent replied · 10 June 2024

Thank you!

5/5

Trustpilot

Richard Nelson

Richard Nelson came to fix some cracked brickwork & I found him to be professional and friendly. He’s done a great job to rectify the issue.

Anonymous · 3 August 2023

Agent replied · 10 June 2024

Thank you!

5/5

Trustpilot

ANWLY

Richard Nelson Very polite, friendly and did an excellent job 👍

Jessica · 21 June 2024

Agent replied · 23 August 2024

Thanks Jessica!

5/5

Trustpilot

Richard Nelson got on with the job and…

Richard Nelson got on with the job and did it well.

Jon · 15 June 2024

Agent replied · 23 August 2024

Thanks Jon

5/5

Trustpilot

Lee Ashworth

Lee Ashworth Lee showed up in a timely manner and worked neat and tidy, checked I was happy with everything and was fast and efficient. Very happy with the service.

Kat · 13 March 2023

Agent replied · 10 June 2024

Hi Kat, thank you for your feedback about one of our Customer Service team, Lee. It's really great to hear how happy you are with his work.

5/5

Trustpilot

Josh and Richard really went the extra…

Josh and Richard really went the extra mile and got our problems sorted way after their shift ended. Top work and always make the time to help where it is needed. Thanks again!

Shae · 28 November 2022

Agent replied · 10 June 2024

Thank you for your lovely review about our Customer Service Technicians, Josh & Richard. We have passed your comments on to them and it is much appreciated, thank you.

5/5

Trustpilot

Fantastic job by Richard over the past…

Fantastic job by Richard over the past few days, professional and thorough work

Mark · 3 May 2024

Agent replied · 10 June 2024

Thanks Mark!

5/5

Trustpilot

Excellent job done by Peter today

Excellent job done by Peter today. Went above and beyond for us. Much appreciated and highly recommended

RICHARD · 7 February 2024

Agent replied · 10 June 2024

Thank you!

5/5

Trustpilot

Lee Reynolds did a great job resolving…

Lee Reynolds did a great job resolving issues with kitchen doors,garage fire door and stair tread also front door.Great workmanship.He's a credit to Anwyl.

Russ · 25 August 2023

Agent replied · 10 June 2024

Thank you!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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