Every review we hold for the Oakenholt office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRichard Nelson came yesterday to remove…
Richard Nelson came yesterday to remove the seal in the shower and floor as it had not been done correctly. Richard did a fantastic job and cleaned everything up after himself . He is extremely professional and takes pride in his work . He was very informative about what he was doing and why and nothing was too much trouble .
LORRAINE · 6 July 2023
Agent replied · 10 June 2024
Hi Lorraine, thank you for this review about Richard, one of our Customer Service Team. All our team take care in their work so it's great to hear when it's noticed! Thank you.
★★★★★ 5/5
TrustpilotAn excellent company to deal with
From Kelly and Marie in the sales office to site managers, Keith and Scott, nothing has been too much trouble and they are all delightful people to deal with. They have made what could have been a stressful experience as easy as possible. The house is lovely, warm and comfortable and everything works!
Lynne · 19 January 2024
Agent replied · 10 June 2024
Hi Lynne, thank you for this review about our team at Winnington Place, we hope you enjoy lots more warmth and comfort in your new home for years to come!
★★★★★ 5/5
TrustpilotQuick and easy to deal with
I'm happy with the technician, Chris Appleton, who is very professional and completely fix my ceiling crack issue for my two bath room. He also clean up the workplace after the repair work which help me lots.
Lawrence · 5 November 2024
Agent replied · 22 December 2024
Hi Lawrence, thank you for taking the time to leave this review and glad to read how tidy Chris left your home.
★★★★★ 5/5
TrustpilotProfessional job as always
Professional job as always. The site team have been nothing short of amazing on Winnington Place, I have been kept up to date regarding any work that has needed to happen and always been done to an extremely high standard! Pete done a superb job today and really appreciate everything you guys do
Matthew · 18 January 2024
Agent replied · 10 June 2024
Hi Matthew, thank you for taking the time to leave this review about our Winnington Place development and our Technician, Pete, it is appreciated.
★★★★★ 5/5
TrustpilotAnwyl
Lee was very efficient and has a lot of experience working with Anwyl.Friendly and helpful. Credit to the team
Ceri · 21 December 2022
Agent replied · 10 June 2024
Hi Ceri, thank you for your lovely review about one of our Customer Service Technicians, Lee. We have passed your comments on to him and it is much appreciated, thank you.
★★★★★ 5/5
Trustpilotextremely helpful…
Stephen has been extremely helpful during every step of the buying process.He has answered all of our queries and helped us along the way.
Leigh · 25 May 2022
Agent replied · 10 June 2024
Hi Leigh, thank you for your kind comments about Stephen, it's great to read how helpful he has been. Thank you.
★★★★★ 5/5
TrustpilotGreat service throughout
Great service throughout and we’re extremely happy with our first home. Kelly and Marie helped us through every step and made the purchase much less stressful. The site staff were always on hand to help with the snags.
Paul · 8 October 2024
Agent replied · 22 December 2024
Hi Paul & Francesca, thank you for this review about our Winnington Place development. We immediately passed your comments to the team and know how much they appreciated it.
★★★★★ 5/5
TrustpilotA job well done
Chris and Pete were polite and respectful whilst fixing a snagging issue. Many thanks for all your help.
Mr · 6 December 2024
★★★★★ 5/5
TrustpilotWinnington Place - Kelly & Maria
Would like to say a massive thankyou to everyone at Winnington Place, - Maria and Kelly. While purchasing our new home, they were really helpful in navigating the whole process. We felt we were in safe hands all the way through. With being first time buyers we weren’t knowledgeable at all and without them we wouldn’t have our perfect home. Thankyou, couldn’t recommend the team enough. 😌💞
CHERIE · 16 November 2022
Agent replied · 10 June 2024
Hi Cherie, Thank you for your review, it's brilliant to read how helpful Marie and Kelly were. All our team work really hard to make the purchasing experience as easy as possible so it's great to see we are getting it right!
★★★★★ 5/5
TrustpilotExceptional Anwyl Experience…..
I honestly couldn’t have had a better experience of moving into my new home than with Anwyl Homes.Every step has been seamless, even the snagging list was executed to a high standard.Issac, the Site Manager, is an absolute gem, nothing is too much trouble and he has been extremely helpful.All in all an exceptional experience.
Gail · 9 November 2023
Agent replied · 10 June 2024
Hi Gail, thank you for your review about our Victoria Mills development. It's great to read such comments and is so rewarding for our team who work so hard to provide a good quality home. Thank you.
★★★★★ 5/5
TrustpilotBig Thankyou to Lee Ashworth
Big Thankyou to Lee Ashworth for rectifying the problem with our locking mechanism on our front door he arrived at the time we had arranged.His work ethic is excellent He explained what the problem was and how it needed to be fixed, which he proceeded to do Winnington PlaceSue and Billy 😊*****
Susan · 9 January 2024
Agent replied · 10 June 2024
Hi Sue & Billy, thank you for taking the time to leave this review about Lee and we're glad to hear that your front door is fixed too!
★★★★★ 5/5
TrustpilotFirst home
We are soon to be 1year in our Anwyl home, we love our new home and the neighbourhood. Everyone was so helpful and kind throughout the whole process. I can't stop referring Anwyl homes to my friends and colleagues.
Olabisi · 10 September 2024
Agent replied · 23 October 2024
Thank you!
★★★★★ 5/5
TrustpilotPaul Higham
For the first time I’ve had one of the Anwyl customer service technicians ( Paul Higham) visit to do a repair. Totally different experience to when they send a contractor! Somebody who is obviously trained in customer service and did a brilliant job as well . Also, a great ambassador for Anwyl .
Michael · 14 December 2023
Agent replied · 10 June 2024
Hi Michael, thank you for your review about Paul, one of our Customer Service Team. We passed your comments on to him and know how much he appreciated them, thank you.
★★★★★ 5/5
TrustpilotWe are very happy with our new house
We are very happy with our new house, the build is amazing, the after care we have been given is 5star, the assistant site manager John goes above & beyond Anwyl are very lucky to have him, Lovely estate very friendly people, A pleasure to live here
Susan · 18 April 2024
Agent replied · 10 June 2024
Hi Susan, thank you for your review about our Alexandra Gardens development, in particular John. We immediately passed your feedback on to him and know how much he appreciated it. We wish you many more years of happiness in your New Anwyl Home.
★★★★★ 5/5
TrustpilotVery satisfied with kitchen repairs!
Paul Higham came to fix our kitchen top drawer this week. I cannot praise him enough. Rather than rushing to do a quick 5 min repair job, he took his time and did a professional first class job for us. He vacuumed and cleaned up after himself, which was appreciated. We would be very glad to have Paul again for any future work.
Helen · 10 March 2023
Agent replied · 10 June 2024
Hi Helen, thank you for your review about Paul, it's great to hear how much care he took over your home, thank you.
★★★★★ 5/5
TrustpilotFlexible and accomidating
The workman who came to sort out some cosmetic cracking on the staircase was very accomidating of our little ones. When they where napping he agreed a time to come back to do the work. He completed the job quickly and though I'm currently waiting for the paint to dry, it looks like he's done a great job.
Jo · 26 July 2023
Agent replied · 10 June 2024
Hi Jo, thank you for taking the time to leave this review and we hope the paint still looked good once it had dried!
★★★★★ 5/5
TrustpilotTony very friendly nice chap who temp…
Tony very friendly nice chap he was very good at his job he was very very helpful also thank you very much Tony Murray
Jodie · 21 February 2026
★★★★★ 5/5
TrustpilotGood professional friendly service
Lee diagnosed the problem, fixed the door, gave helpful advice and friendly service
Joy · 18 May 2026
★★★★★ 5/5
TrustpilotI had Richard Nelson over today to do…
I had Richard Nelson over today to do some snagging, He did an excellent job and went the extra mile and gave me some additional advice which I am very grateful for.
Oliver · 11 December 2024
Agent replied · 10 June 2024
Hi Oliver, thanks for leaving this review about Lee and how he went the extra mile for you, all our team work hard for our customers, thank you!
★★★★★ 4/5
TrustpilotThe Fairways Handforth
Positive: Isaac who's on the site is very helpful, patient and committed to helping us to arrange and follow up on the repair of defects in the house. Sarah from the Sales team is helpful and friendly as well as she's patient working and giving advice upon our move-in. Friendly site and sales team in general.Negative: The whole new building estate lacks lighting at night.
F · 6 December 2022
Agent replied · 10 June 2024
Hi, thank you for taking the time to leave this review, it was good to hear how helpful the on site team have been. As the Fairways is in a bat conservation area the amount of lighting we have been able to install has been restricted. We hope this helps explain the situation for you.
★★★★★ 5/5
TrustpilotCustomer care visit
Chris was very polite took great care and did a professional jobAnwyl should be proud of him.
Diane · 25 November 2022
Agent replied · 10 June 2024
Thank you for your lovely review about one of our Customer Service Technicians, Chris. We have passed your comments on to him and it is much appreciated, thank you.
★★★★★ 5/5
TrustpilotPaul and Richard were brilliant did the…
Paul and Richard were brilliant did the job and cleaned up
S · 8 June 2023
Agent replied · 10 June 2024
Hi, thank you for your review!
★★★★★ 5/5
TrustpilotChris Appleton did our corrective work…
Chris Appleton did our corrective work for us, he was amiable and professional. He went out of his way to provide us with excellent results for the house, in a timely manner, and was pleasant to have in our house.
Ed · 30 July 2024
Agent replied · 23 August 2024
Thanks Ed
★★★★★ 5/5
TrustpilotThe customer service technician Chris…
The customer service technician Chris Appleton, was very polite, friendly, professional and worked really hard all day to finish the tasks required. He was very mindful of working from home and being on meetings. I can’t speak highly enough of him. Thank you
Melissa · 6 June 2024
Agent replied · 23 August 2024
Hi Melissa, thank you for your review of one of our Customer Service Technicians, Chris, he really appreciated it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
