Trusted Agent profile · Nottingham
★★★★★
1,888 reviews across 2 platforms
18 Low Pavement, Nottingham, NG1 7DG, NG1 7DG
Part of Savills, see every office.
Savills's office in Nottingham, at 18 Low Pavement, is rated 4.1 out of 5 across 1,888 reviews on two platforms, including 63 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Savills Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
TrustpilotSt John's Wood Office
Mr. Aziz Shah at Savillis St John's Wood Office has been extremely helpful. It is the kind of agent that you can really trust when you are looking for an apartment.ThanksSotiris and Dimitra
Thank you for the kind words, I am glad that I could make your move smooth and have enjoyed the property. Hopefully we can be of assistance in the future. Thanks. Kind regards, Aziz
5/5
TrustpilotRolls Royce service
With 3 sales and 1 purchase over the last year I have had the pleasure of working with Savills on many levels both in the type of property and the value range. Throughout each transaction they have performed to a very high level delivering all you can ask of an agent but most impressively with follow up after completion to make sure all has been in order. The whole team are friendly with an excellent sense of humour which helps alleviate the natural stress moments that always come when buying and selling property!Highly recommended.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,The Savills Team
1/5
TrustpilotA house “all included” without part of the furnitures
Just finishing the purchasing of a house with my partner in SE1. Chloe L. , Head of Sale, Wapping, provide a terrible experience. Presenting the house fully furnished during 3 visits, we found out unfortunately the house on the day of exchange was not furnished as we paid for. Her answer has been it’s a “detail” the fact all the furnitures are not included. Well, when we paid her commission and 90.000£ on furniture I don’t think a “detail” is the way to help me. No apology has been made from her or her client. We are now in the middle of taking actions again Savills and her client. I DO NOT recommend her! She did NOT help and after a month I am still not able to just enjoy our new house.
We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.
5/5
TrustpilotExcellent service from Savills
Matt Orchard was our contact at Savills. He was always polite,helpful and on the ball and dealt with any hitches swiftly
Thank you, Sue - it was our pleasure.Regards,Matt
4/5
TrustpilotThe service was predominantly good
The service was predominantly good but occasionally the service was slightly disappointing in that incorrect information was supplied by Savills as it turned out due to incorrect information being supplied to them from the seller's solicitor - this was at times frustrating.
We are so pleased that everything worked out successfully for you, Jak. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat service and help
Luke and the team at Savills were brilliant in helping us find our new apartment. We were able to secure our dream place under market value and the entire process has been more than smooth. Definitely recommend.
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent property manager
This is a rating specifically for Tamsin Montague. She has been an outstanding property manager of our rental house in Buckinghamshire. She has been proactive, thorough, communicative and professional throughout all our dealings with her. I highly recommend Tamsin.
5/5
TrustpilotI wouldn’t hesitate in recommending Savills if you’re looking to sell or buy a property.
We sold our Cheshire property through Savills and were delighted with the service.
We are so pleased that everything worked out successfully for you, Leigh. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat service
Great service, especially Danielle - as ever professional and very helpful on all matters rental. They are the best in sevenoaks and we’ve tried a number of letting agencies.
Thank you for your kind words. I am happy to have been able to help you and hope to work with you again in the future.Regards,Danielle
1/5
TrustpilotTerrible experience with the lettings…
Terrible experience with the lettings dept. It appears that they are in cahoots with the landlords they service. In my opinion there are many properties that are not managed properly or safely.If properties are turned over regularly, bad landlords will keep your deposit and the agency are happy as they get another admin fee for the next tenant. Really unscrupulous! Currently building a website so tenants can review agencies and landlords. Seems unfair that landlords can request references from past landlords yet tenants don't have the same privilege. Avoid Savills, they are not interested in you, in my experience. Will never use again.
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
4/5
TrustpilotBig Company But Service Still Personal
Despite Savills being a large company, I don't feel I am being treated as if I was just one of many thousands of clients. This is hugely important to me that there is still a personal responsive service.
We are so pleased that everything worked out successfully for you, Robert. Thank you for providing us with an update and for taking the time to review our service.Regards,Scarlett & Savills Maida Vale
1/5
TrustpilotTruly the worst experience of my adult…
Truly the worst experience of my adult life. Blatantly (& unlawfully) lied & used coercive unfair business practices to get a property agreed, then lied at every turn thereafter, completely mismanaged and abdicated their responsibilities, didn’t keep agreements or their word, cost me thousands and thousands of pounds and months of unspeakable acute stress for a property that was uninhabitable, and took no responsibility for anything. Was forced to have to rent elsewhere and pay for two properties as a result of their fraud, deceit and bullying. Even my seasoned solicitor is appalled by their outrageous behaviour and conduct. Avoid at all costs. If possible to give no stars I would.
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotI had a very difficult transaction as a…
I had a very difficult transaction as a seller. The property had been vacant for a few years after a major renovation and left some open permits so when the offer was accepted, I had a nightmare trying to put all docs together. Marius had stretched way beyond his role and helped significantly. It was a lengthy process with unlimited documents to provide and Marius didn't quit. He helped me through this entire process. Thank you, Emma and Marius, to make this happen.
Thank you for the lovely review. We are delighted that we have been able to help you navigate through this hard transaction and after months of work, we successfully achieved the sale. Should you need help in the future with your property needs, we would be happy to help, Marius Nazare, Savills Maida Vale & Little Venice
1/5
TrustpilotScamed at Fletton Quays "car park misled "
I bought a duplex at Fletton Quays with a Savills sales assistant I have made a mistake of trust her, I even used PCS as her recommended, unfortunately I received all paper work one day before completion and have not occurred to me that they would change the car parking plans, now I stuck with a car park that is totally different from what was sold and show Savills and the sales assistant answers were, sorry nothing we can do, lessons learned, never ever buy from Savills again and never trust anyone , Byers please be aware.
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
5/5
TrustpilotTransparent, Professional, and Responsive
Zoe and the Savills team helped make our relocation from the US an absolute breeze. They were so responsive and transparent throughout the entire process, and provided so much useful information from the outset for what we could anticipate throughout the letting process and getting moved into our flat. The team was very helpful in navigating our first experience with renting a flat in the UK, and they were very flexible about accepting alternative documentation for ex-pats who didn't yet have records in the UK. The icing on the cake is that we absolutely love our flat -- it's much nicer and larger than we would have ever imagined a flat in Zone 1/2 could be. We would absolutely recommend working with the Savills team.
Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
TrustpilotExcellent post offer service
Millie and the team were excellent. I do not think we would have got through to completion if it wasn't for the level of service they provided. Even following completion they were extremely helpful. I would highly recommend.
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met/exceeded your expectations.
1/5
TrustpilotBidding wars
This company uses biding wars to pit potential tenants against one another, its such a morally bankrupt thing to do. They will likely excuse this as common practice rather than feel the deep shame that they should feel on an individual level and collectively
Thank you for your feedback, we would be keen to understand more, so would appreciate it if you could provide additional detail and context via email to socialmedia@savills.com so we can look into?
5/5
TrustpilotSimply the best
If you are looking for a direct, professional and legitimate company to help you find the perfect property, Saville's is truly the only way to go. Specifically, Mark Fell goes above and beyond. The amount of time and energy I wasted trying to work with other letting agencies still haunts me to this day. I should have just called Mark sooner, but at least I ultimately did. He found a dream property for me within a week and was smart, professional and quick to get paperwork figured quickly and with little headache. He was courteous and kind, and I felt I could trust him with my inquiries and with the weight of ultimately finding a home to live in. A wonderful, easy and stress-free letting experience with an incredible agent.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Mark
5/5
TrustpilotRenter review
Sam Ing has been so helpful every time we've contacted him. He is always quick to respond and rectify any issues we're having.
Thank you for your feedback, Maisie, it's really appreciated. Just give me a call when you need further assistance.Regards,Sam
1/5
TrustpilotUseless
Having failed to sell our house for the 2nd time, they then went and demanded part of the sales fee from an agent that then did sell it to one of Savills viewers the first weekend the house was relaunched. They relied on their Terms of Business to extract some money of the agent who actually worked effectively to sell the property. The buyers themselves refused to deal with Savills after the first viewing. Also lots of 'positive' viewings that we then heard nothing back from the viewers - ok not always the agents faults but vet your clients first - especially in COVID times when its not ideal having a bunch of time wasters seeing your property. Would never buy or sell through this form again. One word to some them up - Useless.
We are sorry to hear of your experience and would like to learn more so we can investigate. If you'd like please email further detail to socialmedia@savills.com.
5/5
TrustpilotSophie Candlin is all I have to say.
Brilliant service received by Sophie Candlin, she was process driven, prompt and my vocabulary is too limited to express the joy of dealing with Sophie when on search for our ideal home. I work in a demanding environment of luxury also supplying service and if Savills don't acknowledge her talent then, she will always have a managerial role with me! as I had dealt with many agents whilst on my search prior to Sophie and they are no match! Thank you for all your help and continued help even since moving into our new place.
What a lovely review - thank you for your kind words, Shyraz, it was a pleasure to work with you. Regards,Sophie
1/5
TrustpilotI am living in the Stockholm
I am living in the Stockholm, kista. I am paying 10034 kronor for apartment. This building is a new but lift is not working about 3 days , called to them . Kone lift told me that de take 3 weeks for repairs lift. I am living in the 5 th floor. It is difficult to go up and down. The stair is very small , as sneakers. I called to savillis , he said to me. We can’t help to you because this product for lift is not coming about 3 weeks. Don’t call again here. They just want to rent apartment but nothing is working here. This company isn’t good enough for me.
We are sorry to hear this, could you please email further details and the address you are referencing to socialmedia@savills.co.uk so we can investigate.
5/5
TrustpilotHighly recommended
I highly recommend Gordon Hood and his team at Savills. Gordon is very responsive, knowledgable and personable with a thorough work ethic that demands a high level of service for all his Clients and Contacts.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service. My husband and I finally found our dream home. I phoned the Savills office to arrange a viewing to be turned away due to alot of interest in the property and already over 20 viewings arranged. I phoned again a week later as the property was still listed on the market. I was then told that they have over 60 viewings and that they were waiting for offers. Very disappointed in this estate agent as we are fully prepared to commit and are now having to search all over again. Don't waste your time on this estate estate, total waste of time.
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
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Tell us what you need and we'll put you in touch. Savills Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
