5/5
Oliver Hudson has been our property…
Oliver Hudson has been our property manager and as new tenants he has helped us with any issues that have come up. He has been incredibly polite and kind.
Trusted Agent profile · Nottingham
★★★★★
1,890 reviews across 2 platforms
18 Low Pavement, Nottingham, NG1 7DG, NG1 7DG
Savills's office in Nottingham, at 18 Low Pavement, is rated 4.1 out of 5 across 1,890 reviews on two platforms, including 63 Google reviews rated 4.4.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
Oliver Hudson has been our property…
Oliver Hudson has been our property manager and as new tenants he has helped us with any issues that have come up. He has been incredibly polite and kind.
5/5
Reletting our property
Tenants decided to move as they had to relocate and the end of tenancy was well handled and in particular the reletting process was very efficient only taking 48 hours as a result of presenting the property to the right audience. The result was an increased rental and the new tenant moving in within 48 hours of the exiting tenants moving out. Well done to Holly Goodge and her team and in particular George Prior. Good job.
5/5
Pro-active and efficient communications
We were very happy with the service that George Hill, Savills, Truro provided.George was an excellent and very timely communicator and very pro-active with both us, the sellers, as well as the buyers. We would not hesitate to recommend Savills, Truro, George Hill in particular. We would also recommend Savills as, in our experience, they have a “long-reach”, which was vital for the sale of our property.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
Simply the best!
Savills, and in particular Tessa we’re superb in helping sell our property. Superbly professional and definitely the best estate agents in the UK. Tessa, helped us achieve a great price and looked after us with care and attention throughout the process. Thank you so much Tessa, you are a superb estate agent. Thank you, Paul
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Tessa
5/5
Savills' property management is great
Savills' property management is great. I would like to thank Fiona Wither for her excellent service and prompt communication in managing my flat. I highly recommend Savills for their professionalism and care.
We really appreciate your kind feedback, Baha. We are very pleased we were able to help and wish you all the very best for the future.
5/5
HIGHLY RECOMMEND
Savills Truro were brilliant from start to finish. Following a good valuation and marketing strategy, George and Sean were always on hand, dealing with all communications patiently and efficiently. They offered good advice and support when needed, resulting in a smooth and quick sale. Lovely Sarah who carried out the viewings was knowledgeable and professional. A very experienced and approachable team.
Thank you for your kind review. We are all delighted to have achieved such a successful sale for you and look forward to the opportunity of working with you again!Regards,George, Sean, Sarah and team
5/5
Tami has been an amazing property…
Tami has been an amazing property manager who’s always responsive to our concerns. Tami has done a fantastic job resolving property issues such as leak and other form of emergencies. Thanks so much!
Thank you so much for your review, Rebekah. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
Rebecca - Property Manager
Rebecca is an incredible Property Manager. Her customer service skills, communication skills and Professionalism are exceptional! She is incredibly committed to her role as a Property Manager and clearly takes pride in her role. From my numerous conversations with Rebecca, she has always presented solutions to my problems and as a Full-time working Healthcare Professional, this is extremely important to me. Thank you Rebecca!
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service, Preeti!Regards,Rebecca
1/5
Is Savills typically this terrrible ?!
No one showed up for a scheduled valuation on an agreed date and time without explanation, while I had to take time off from work. I sent them a couple of follow-up emails to find out the reasons, but again, no replies. I am honestly shocked by such sub - standard service and unprofessional behaviour from Savills. I hope they can give me an explanation why this can happen, if they really have customer service, not just a cheap apology.
We're sorry to hear about your experience. Please know that this is not the level of service we strive to provide. Your review has been taken seriously, and we would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.
5/5
Highly recommended Paige and Savills
We had a great experience with Paige when we were looking to rent in a market with a lopsided supply. She took the time to understand our requirements and was able to find the perfect home. I would highly recommend Paige and the entire Savills team to help in your search.
Thank you for your lovely review. It was a real pleasure being able to help you.Regards,Paige
5/5
Oliver Hudson
Oliver Hudson, our property manager in the past one year , is very responsible and always on top of any issues we have with our property. He is always very committed to resolving the issues ( be it tenancy feedback, issues with council tax, or utility bills or tax issue ). And his response is very fast. His biggest strength is his ability to work well with other stakeholders to resolve critical tasks or issue. He is definitely the "go to " person in Savills.
Thank you so much for your review, Chong. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
Emma and tommy have been amazing help…
Emma and tommy have been amazing help from start to finish cant thank them enough! And amazing customer service.
Thank you for taking the time to review our service, Cara - feedback is always incredibly helpful. I’m delighted that we met your expectations.
1/5
Savills is INCORRECT, UNFAIR agency
WARNING LANDLORDS!!Savills is an incorrect, unable agency. As landlords, we are still waiting for our float MONEY back nearly for a month, but nothing has happened. (Anyway, is there any reason that a property agency holds back money on a landlord, who gave authority for withdrawing any ammount needed from the letting fee....?!) They are not just EXPENSIVE, but treat us unfairly! We decided to leave them as we think paying out our 3 months income for them, and having the half a year report after 9 months and several emails and calls......it is just not in balance.So now we are repairing the flat after the tenant who they placed to us left, we are paying the contractors, but Savills is still HOLDING BACK OUR MONEY, not sending it back to our account even after several calls, emails ....we think it is even unlawful! 🤔
Hi Agnes, we did respond to your review of 29 February and asked for more information in order to provide a resolution, but we heard nothing back. Please email us direct at socialmedia@savills.com so we can investigate as a matter of priority.
5/5
Tom Edwards - excellent from start to finish
Tom Edwards and his team provided a first rate service and reinforced our previous Savills experience which was similarly excellent. From initial engagement through to finalising the offer we felt confident that the right agent had been chosen. The depth and breadth of local market understanding highlights for us that Savills is the obvious choice.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.Regards,Tom
5/5
4 St Peters Villas Sale
We were delighted with the service we got from Christopher and his team at Savills. Our sale was a long and drawn out process with complications at our buyers end but we got there in the end due to skilful negotiation and mediation by Christopher. We would happily recommend Savills to any buyer or seller.Janie & Jeremy Woolfenden
I am delighted to have been able to help you with your sale. Thank you for taking the time to leave such a lovely review, and I hope to work with you again in the future.Regards,Christopher
5/5
Very helpful all the way through
Very helpful all the way through. Because there were developers at one end of the chain it was not altogether easy but George Hill kept control all the way through, was always helpful, open with everything and he and his staff were excellent with us. Stephen (Yeomans)
Thank you for your lovely review, Stephen. It was a real pleasure being able to help you and wish you all the best.Regards,George
5/5
5-star experience from Terence Lane
I am really happy and thankful to have Terence Lane as our property manager. He is so professional, patient and helpful all the time. He is really active in replying all the questions from me and proceeding the whole process of inventory check as well as the refund return. Thank you so much Terence!
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Terence
5/5
Wonderful Property Management Service
Renting a property can from time to time throw up a problem or two! However with the right property management in place, things can get sorted professionally and satisfactorily! Lauren Sullivan at Savills is tireless in her pursuit for resolution and customer happiness. Having recently dealt with her on an important matter I can honestly say she was patient, professional and hardworking every step of the way until everything was completely sorted out. If you want 5* service for your property management then look no further!
Thank you so much for your review, Claire. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
Shan Elario
He was always ready to help and assist constructively and responded promptly, he was polite and courteous
We are so pleased that everything worked out successfully for you, Tony. Thank you for providing us with an update and for taking the time to review our service.
5/5
Abigail Homer was the agent in charge…
Abigail Homer was the agent in charge of selling our home. She was a pleasure to deal with, so personable and efficient. She was persistent in following up with our solicitor when we had delays. I can highly recommend her and also the company, Savills. They were excellent from start to finish.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Abigail
5/5
I would definitely recommend Savills…
I would definitely recommend Savills for their excellent service in helping me find and purchase a new home.The home buying process can be stressful, but Valentin Nedea made it as easy as possible for me. He handled all negotiations, and he was always available to provide guidance and support. I felt like I could trust Savills and Valentin to represent my best interests, and I was confident that they would get me the best possible deal.
5/5
Lauren TVC
Lauren was attentive and easy to deal with throughout.Would have her property manage again. Lived in TV Centre. TopThanks.
Thank you for taking the time to review our service, Miles - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
Savills Truro - St.Ives sale
We worked with George Hill on the sale of our house. Smart, polite, helpful and informative. If we emailed or phoned he promptly replied and proved that communication is key and he worked hard on this aspect. We would recommend him and thank him publicly for his efforts. We hope he is very successful in his chosen career as he deserves it. Many thanks George.
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
Steven Morish is simply the best agent I have ever known
Steven Morish is simply the best agent I have ever known Expert knowledge of the market, timely response to emails and text and a great rain maker to bring buyers and vendors to together If I could rate six stars, I would Thanks a million to Steven and the great Sevilla auction team David Soanes Worthing
Thanks Steve, we really appreciate your kind review and were very happy to help!Regards, Steven
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