Trusted Agent profile
★★★★★
14 reviews across 1 platform
Alfreton Road, Nottingham NG7 3NN
Metropolitan Housing's Nottingham office at Alfreton Road is rated 1.6 out of 5 across 14 reviews on 1 platform, including 14 Google reviews rated 1.6. Checked 9 October 2026.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
1/5
GoogleDiabolic company to rent from, I highly recommend nobody uses this company. They don't answer the phone and when they do and it's a complaint they block your number. They don't answer emails and don't react to any maintenance needs, awful awful, further complaints will be taken to the council, don't let your student child use this company, it's a a headache you can avoid.
1/5
GoogleI'll rent a room off Prince Andrew before using Housing 35 or 'Tristrams'. Worst thing for me was the theft of multiple items from our property during a house viewing they didn't tell us about. Which lead to no compensation and had to file a police report. Please any students don't use these guys.
1/5
GoogleDon’t consider people’s wellbeing. Not interested in providing a home, only on making money. You won’t hear from them unless it’s about payments or contracts. Total disregards for peoples wellbeing and quality of life. If you can picture the worst possible agency and housing, this is it
1/5
GoogleAll I can say is do not ever choose to rent from this company, also known as "Housing 35" which operate under "Tristrams Lettings". You think you'll be dealing with Tristrams for all your maintenance and problems etc. but you actually deal with this company instead. Moved in back in September and the amount of issues with the property is ridiculous. My hob didn't work for over a week until someone finally came and replaced the fuse. There are several plug sockets that don't work and some are loosely fitted to the wall, definitely dangerous. Not to mention during the Winter the hot water has been short circuiting and sometimes the entire building has been left without hot water or central heating for up 2 to 3 concurrent days, absolutely unacceptable. The flat I'm staying in is surrounded by about 50 other flats and you can hear everything at all times at all hours. The walls and floors are so unbelievably thin and if you try to complain, Housing 35 will lie to you and say they're taking action when in fact they're doing nothing. Monday to Friday you can hear maintenance, cleaners, the landlord around the property almost every single day... Not to mention all of the incredibly loud keypads that are used to gain access to the building (which also barely work half of the time)... Also the fire alarms are constantly malfunctioning and going off all the time, sometimes at 1 or 2am in the morning. You will never get a moment of peace or quiet renting from this clearly inexperienced company which are obviously trying to make an easy penny off students and people who are less fortunate than most. Avoid at all costs.
1/5
GoogleThis company is very bad and unprofessional. Please because they cause a lot of problems and do not solve customer problems
1/5
GoogleAll I can say is do not ever choose to rent from this company, also known as "Housing 35" which operate under "Tristrams Lettings". You think you'll be dealing with Tristrams for all your maintenance and problems etc. but you actually deal with this company instead. Moved in back in September and the amount of issues with the property is ridiculous. My hob didn't work for over a week until someone finally came and replaced the fuse. There are several plug sockets that don't work and some are loosely fitted to the wall, definitely dangerous. Not to mention during the Winter the hot water has been short circuiting and sometimes the entire building has been left without hot water or central heating for up 2 to 3 concurrent days, absolutely unacceptable. The flat I'm staying in is surrounded by about 50 other flats and you can hear everything at all times at all hours. The walls and floors are so unbelievably thin and if you try to complain, Housing 35 will lie to you and say they're taking action when in fact they're doing nothing. Monday to Friday you can hear maintenance, cleaners, the landlord around the property almost every single day... Not to mention all of the incredibly loud keypads that are used to gain access to the building (which also barely work half of the time)... Also the fire alarms are constantly malfunctioning and going off all the time, sometimes at 1 or 2am in the morning. You will never get a moment of peace or quiet renting from this clearly inexperienced company which are obviously trying to make an easy penny off students and people who are less fortunate than most. Avoid at all costs.
1/5
GoogleThey never answer there phones when you need them even if its a emergency the i asked them for a food parcel on the 6th september and it been nearly a month and im still waiting and i dont even get the suppet I'm supposed to get like im meant to
1/5
GoogleWould not Recommend Disgusting No communication no help all they care about is rent I give them a 0 out of 10
1/5
GoogleI will never recommend anyone ţo rent a room with Housing 35. They are so slow in attending to complaints. I have done God's but even cucumber them 1 star 🌟. …
1/5
GoogleDangerous company. I had no choice to use the deceitful Tristrams after failing to find other accommodation as the search for accommodation was very late in the summer. They were dishonest from the beginning. They never mentioned 'Housing …
1/5
GoogleIf I could give no stars I would. The support workers worked against me the whole time and told other residents private information. The support worker simon gave me cannabis
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Metropolitan Housing's Nottingham office has 14 reviews across 1 platform: 14 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Metropolitan Housing is rated 1.6 out of 5 across all 14 reviews, and 1.6 out of 5 on Google from 14 reviews, checked 9 October 2026.
Metropolitan Housing, Alfreton Road, Nottingham NG7 3NN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.