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Bairstow Eves Nottingham reviews

4.6

★★★★★ Excellent

930 reviews across 1 platform

124 Burton Road, Carlton, Nottingham, Nottinghamshire, NG4 3GP

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Nottingham, Nottinghamshire, at 124 Burton Road, is rated 4.6 out of 5 across 930 reviews on 1 platform, including 930 Google reviews rated 4.6.

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4.6 / 5

930

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

5/5

Google

LUCY was the lady who give us a hand with the property and help us a lot, she is amazing.

Andra · 6 August 2023

Agent replied · 27 August 2023

Thank you for your excellent 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Good experience with renting our first home

Hey · 22 May 2024

Agent replied · 21 June 2024

Many thanks Hey Halli for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very good! Received help with all questions.

Оля · 22 May 2024

Agent replied · 21 June 2024

Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service, Darcy especially was really helpful.

Liani · 22 May 2024

Agent replied · 21 June 2024

Liani Springer many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

TERRIBLE !! Treated disgusting by this estate agency. We had a student property for two years and when we moved in it was filthy. We looked after the house and cleaned it up. After having dealt with many problems at the problems at the house, with the estate agency reluctant to help out with, such as having a water bill being changed into our names and then the estate agency wanting to charge us money to send a copy of the contract to seven trent water to clear it up. After all this when it came to moving out, they are going to take £380 from our joint deposit for "cleaning" e.g a few bin bags left inside the house. which is just another money spinner for them. Also a £50 move out charge ! But worst of all they have said we owe £639 in rent arreas, then which changed to £684 but yet everyones sent their statements proving they've paid it in. UNHELPFUL STAFF, who keep fobbing you off and try to avoid you ! would not recommend to anyone, especially for students, they see you as CASH COWS!!! Maybe posting on here will get me a useful response .... Wish i could post ZERO STARS but GOOGLE forces me to put at least 1

Daniel · 10 December 2016

1/5

Google

Only started using them but I have to agree with other reviews I've seen. They seen to be interested in just taking the money and never being heard from again. Which would be fine but the flats we're living in need a key fob to use the elevator, which we only have 1 of between 2 of us and they are in no rush to sort out. Meaning we have one set of keys to enter and exit the building between 2 people. Aswell they just clearly wrote up everything left in the flat into the inventory, we had 2 old modems left on there, does the landlord really need those back when I leave? Of course not. Half-assed and amateur. And on top of that they charge about twice as much as every letting agent I've used up to now.

Mitchell · 10 December 2016

5/5

Google

Incredibly helpful and responsive with the entire moving home process. Their agent, Alice Ingram, helped me with all my queries and couldn't have made moving home easier for me. Best experience I've had with an estate agent.PositiveResponsiveness, Quality

Ben · 22 June 2021

Agent replied · 21 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks for the Lucy she help me with finding the right property this is the right agency to find your dream house.

Sampath · 29 May 2023

Agent replied · 27 August 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

1/5

Google

ZERO STARS!!! (but this system makes you put in at least one) They are very efficient at securing your cash from you when you sign your tenancy agreement, but very inefficient at releasing it after the landlord has advised them to let us have our full deposit of £975....well over the guaranteed 10 days and it wasn't all down to the landlord. We were treated very rudely by staff at this branch. I would advise any tenants, prospective or current, to be aware of this...not many people can afford to wait for their money to be returned when moving from one let to another, it's a critical, and potentially crippling, time financially.

Nicky · 29 August 2015

5/5

Google

Bairstow eves have helped me a lot with the process of moving into my new home, Jillian really put me at ease with all the enquires I had. I would definitely reccomend them to anyone looking to move homes

Anton · 14 March 2021

Agent replied

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

Received great service from the Nottingham team would definitely recommend

Stephen · 11 March 2024

Agent replied · 25 March 2024

Thanks stephen knight for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Collected my keys from Sophie today, she was very friendly and helpful and offered an excellent and informative service

Gemma · 6 August 2023

Agent replied · 27 August 2023

Hi Gemma, It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

As a landlord I always use Bairstow Nottingham. They take the most care for tenants which is a priority and the service is spot on.

Joe · 29 January 2023

Agent replied · 27 August 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I just got a house to rent with Bairstow Eves in no time. I will be buying a house soon and they will be my agent again for sure.

Pragisha · 27 August 2022

Agent replied · 27 August 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional service from start to finish, my property was let within a week and that's even after the 1st applicant pulled out. Will use again and highly recommend.

Will · 27 August 2022

Agent replied · 27 August 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

Great staff. Excellent service delivery. Joseph did extremely well in helping us get our tenancy accepted. He was invaluable and went out of his way to ensure that everything worked out for us. Very patient man, understanding and calm. God Bless him.

Patrick · 24 February 2024

5/5

Google

This is a great estate agent, jillian really helped me over the phone with all the video tours and sent me details of all the properties and continued to stay in touch with new properties on the market

Gary · 16 March 2021

Agent replied

Thank you for your 5* review!

5/5

Google

I found Sophie and other staff members I encounter during letting processes very helpful and approachable. I would highly recommend them again and again.

Ibrahim · 29 January 2023

Agent replied · 27 August 2023

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Nice service And it’s very familiar atmosphere I feel like that is my home

NIKUNJ · 4 November 2023

Agent replied · 25 November 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Lovely service from Joseph, thank you for your help.

Niya · 24 February 2024

Agent replied · 25 March 2024

Many thanks Niya for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Definitely best service by far two ladies helped me out Nadine and Sophie I think their names were they were very polite kind very funny and on the job 100% in future looking for property I will deffo be going back

ESCO · 8 February 2020

Agent replied

Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

These guys know what they're doing and are on point with what they need to tell the customer. If you don't understand something, they'll go in depth for you and tell you the insides and out of what the situation is.

Luke · 8 February 2020

Agent replied

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.

5/5

Google

As a landlord, I highly recommend this Bairstowe Eves branch. I always use them for finding new tenants and they always deliver to let a property quickly. … More

Bal · 22 June 2022

Agent replied · 21 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

excellent service by Lucy in Nottingham.She has been very quick in responding to our demands

Farhat · 29 September 2023

Agent replied · 29 October 2023

Thank you for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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